Nathan
Google
I was really disappointed by this visit—especially because it was my wife’s first onsen experience, and I had hoped it would reflect the calm, respectful atmosphere onsens are known for. Unfortunately, that wasn’t the case.
While the facility itself is quite nice—clean, well-maintained, and visually pleasant—it completely failed to uphold the basic etiquette that makes an onsen enjoyable and sanitary. The rules are clearly posted, but they’re not enforced at all.
On the men’s side, things were somewhat better, but there were still quite a few visitors (mostly foreign tour groups) ignoring the etiquette: yelling across pools, splashing, and dipping their hair into the water.
The women’s side, however, was total chaos. My wife described it as bedlam—women talking loudly, dipping their hair into the baths, and generally disregarding the rules. It was stressful and unhygienic, the opposite of what an onsen should be.
Onsens rely on everyone following the traditions—washing properly before entering, keeping towels and hair out of the water, and maintaining a quiet, relaxing atmosphere. When so many people break these rules, it’s not just unpleasant—it becomes a sanitation issue.
This facility really needs active staff presence to educate guests and, if necessary, remove those who ignore the etiquette. Setting a capacity limit would also help maintain order.
It’s a shame, because the onsen itself has potential. With better rule enforcement and respect for tradition, it could be a wonderful experience. But as it stands, I wouldn’t recommend it—especially for first-timers hoping to experience a true Japanese onsen atmosphere.
