Buntitravels69
Google
This hotel has a lovely location overlooing the Tongue causeway . Parking is easy and accessible and the booking and check in process very straightforward. |The room was comfortable , clean and warm with an ensuite shower room (plenty of hot water) |Although tea and coffee provided in the room milk had to be requested. Although this is an aim to cut back on plastic use, the lack of a fridge meant that milk requested at night had gone off by the morning. |Evening meal was of a good standard from a limited menu and the service was good, staff were friendly and courteous. ||What let this hotel down significantly was breakfast service. On arrival we were served tea and coffee quickly and shown the buffet , we then placed orders for hot food. By the time our food came we had finished all hot drinks and eaten toast, the hot food took 45 mins from ordering to reach our table. |At one point the staff came back to take our order forgetting they had already done so , 10 mins later a different member of staff asked for us to repeat the order as they had lost it. Having taken the repeat order no effort was made to expediate our order, instead we were waiing an additional 20mins at the back of the queue. When the food arrived it looked like it had been thrown on a plate , it was decidedly lacking in quality and was served without any level of apology.||At checkout the breakfast service was raised to mangement and although he listened we felt that we were not heard.