Tontine Hotel

Beautiful hotel with friendly staff. The food was delicious and well presented. Our room was nice and the bed was comfortable. We booked the room but felt a little let down by the bathroom (first world problems). we thought we would have the new updated bathroom but ended up with a dated bathroom in a very nice suite. For the most part, we were very happy.

Decided to do the parcel wrapping trend. Booked myself a wee night away and just wow. Every member of staff I came across was polite, friendly and helpful. Especially Laura who helped me with all my bags of presents. Only downside she wasn't willing to help wrap them. |Got one of the newly refurbished rooms. Been decorated to such a high standard and that new carpet feels on your feet is just wonderful.|Dinner was excellent and the cocktails definitely helped with the wrapping.

What a wee gem in Greenock. Fab friendly welcome. Awesome newly refurbed cosy room. Comfy bed - lots of pillows. Lovely power shower and big fluffy towels. Spotlessly clean too. Then, the food, OMG - delicious food and probably the tastiest bread and butter pudding ever. Great value food and lovely dining area. Loved my 2 night stay and will be back for work.

We stayed there for a week and it was excellent, the staff were great, breakfast was magic. The owner's Veronica and Joe are fantastic hosts while we were there and went above and beyond. The hotel is very convenient to the downtown, which is in walking distance. We loved it and would recommend it to others going to Greenock.

Prices are far too expensive for drinks, even for a hotel. They're in a small town, just outside the town centre, not in the heart of a major city! A lot of their business comes from local families holding wedding receptions, funerals, etc. Sadly, it was the wake of my nana, which had myself and family attend this venue. And we weren't the only funeral related guests in attendance either. An example of the prices: a white wine and a dash of lemonade, and a bottle of budwieser was nearly £12!!! I know businesses need to make money to survive, but to take advantage of folk, especially at such a time, is ridiculous and disgusting.

Great location with great history. Rooms are in need of a facelift however. Mold growing in the shower. No coffee maker in the room, instead instant coffee is offered. Floors creaked and the beds were old to where there were two divots where each person should sleep, created by years of use. Staff was very kind and service at the bars was always excellent. This location has great potential, but I would like to see the owners invest a little more into modernizing the staterooms.

Stayed in the hotel a year ago to visit family for the long weekend and decided to do the same again this year and I was lucky enough to be put in one of their newly reburnished rooms. WOW! What a difference. ||From the last time I stayed the bathroom grout was a bit grubby and it looked like from other reviews I wasn't the only one with that experience but during the time I was staying the bathroom looked like it had been refreshed and I saw workmen in some of the other rooms on my floor, which I'm assuming why there was a skip outside my window. Thankfully they weren't too noisy and were only working during the day.. ||Honestly I'm happy to see they are giving the rooms a much more modern feel and actually listening to the reviews people have left. ||Staff are as friendly as always with nothing being any hassle ! Knew my name by the second night which was nice they were actually interested in listening to their guests and not just there for the job alone. ||Always such a homely feel when I visit, you can definitely tell its a family run hotel.||Will be back again :)

I suspect management do not read these reviews as I notice that a previous reviewer also noted the mould in the bathroom back in April in Room 25 and nothing has been done about. This is ongoing maintenance and shouldn’t be awaiting a full refurbishment although these rooms are badly needing refurbed. I mentioned the mould to the receptionist on checkout so hopefully they will get rid of it as gives a very bad impression and is of course unhealthy. |As a native of Greenock I am very familiar with the Tontine and have stayed in many of the rooms over the years however it is sad to see it starting to look very uncared for and getting run down in places. |GOOD POINTS|Great location|Plenty of free parking|Staff very friendly|Breakfast is ok - not the best quality and had to ask for items which had run out. Nobody seemed to be checking this.|Decent bar and bar food|BAD POINTS|Bathroom and parts of room had terrible mould - see photos|Room felt cold and damp|Couldn’t get heating to come on|Decor very tired and dated.|Lots of dust in radiator|Room needs a deep clean|Please please get better pillows and duvets - have never seen such thin pillows.|I wasn’t expecting. 5 star - I know it is a 3 star hotel but no excuse for neglect. they really need to up their game - they have probably got complacent due to lack of competition in Greenock.|I really want to love staying here as visit Greenock often and it used to be the place to go. Had both my parents funeral teas here and many dinners over the years so feel sad at writing this review. |I understand they have new management team in place although owners are the same. Hoping they will look at it with fresh eyes and upgrade to expectations of customers today.|Hoping my comments will be taken as constructive criticism and I hope things will improve moving forward.

The good: Nice quaint location in a historical building. I loved the ambience and there is a story board on the way down to the downstairs bar. Staff is very friendly. The room was very spacious. it looks like its the place to have wedding receptions in town because I experienced one... so much so that I was invited in. The bad: Its time for a refresh... there are signs of 'tiredness' all over the hotel. Bathroom had a cracked and uplifted tile by the door, the light over the mirror didn't work & was exposed. Threadbare carpet in places. The mattress was horrible and needs to be replaced... I didn't sleep well until I yanked the mattress to the floor. There is no air con, so I had to open the windows which worked fine, however, the challenge is that room 7 is directly above the entrance and the street, so you have traffic noise all night long AND its right above the smokers, so you get that wonderful aroma wafting in AND of course those folks often have their conversations at all hours of the night... you might even hear some very passionate and loud arguments at 1:30.

As Andrew M. Had mentioned. I can see this placing being somewhat of an icon back in the day, but no more. Renovations are required, but considering the no so favorable trip across the pond, I found the bed comfortable and staff friendly. The staircase provides a glimpse of what was, but now the walls are cracked, the ceilings are stained and the floors slope like some of the difficult golf course greens I have putted on over the years. Still it is comfortable and moderately priced. No major bells and whistles here. I'll update my thoughts in a couple of days.

A beautiful hotel in the west end of Greenock and one where I used to eat on special occasions with my family years ago. It was always one of the best places to stay in the area. (I've never stayed there myself, but some family members have.) In recent years I've only had a bar meal, not eaten in the restaurant (there was only one vegetarian choice on the menu in there and it's a very expensive place to eat). The bar meal was very ordinary, in contrast, and reasonably priced. There should be more veggie choices though. The people were friendly and it was good to visit this lovely old hotel again.