Tontine Hotel

Perfectly-located for everything Greenock has to over, the Tontine Hotel is clearly at the heart of its local community, with interesting events and gatherings taking place nearly every day. I stayed for three nights and appreciated the welcome and helpful approach of staff, especially as I have a distant family connection to the town.||The bedroom was functional but smart, intially a little over-heated, but I was helped with instructions on how to vary the temperature. The window overlooked a large courtyard with beautifully-tended colourful begonias, and of the elegant rear front of the original building. Not all areas were decorated to my taste, but it would be impossible to please everyone, whilst the breakfast and dining areas were fitted out beautifully.||Breakfast was a true highlight - it tasted home-cooked, which is not always the case in larger establishments. Plenty of choice, and everything delicious. Evening meal also excellent, although the bar area in which it is served seemed a little cramped.||Staff went out of their way to be helpful, even to the extent of looking up my next accommodation in a neighbouring area when I realised I had written the phone number down incorrectly. This was really appreciated, as details like this make such a difference to guests' experience.||In short, I loved it here and would very much like to return someday!

Absolutely fantastic place to stay! We have just got home tonight from a 3 night stay at the tontine and our 3 year old has been asking to go to the hotel already. We stayed in the Lisle Suite and we couldn’t have asked for a better room, especially for our 3 year old and 2 month old baby, it had everything and more that was needed. The staff were absolutely brilliant at reception, in the bar and the restaraunt, nothing was too much for them and they were all pleasant and always smiling and made a special effort to engage with our toddler!

I recently attended a wake there. Although under sad circumstances the staff were fantastic. They were attentive and prompt with the delivery of food that was on offer. The food was like a buffet style, scones, sausage rolls etc They had put a selection of alcohol and soft drinks available but you could also order what you wanted at the bar at the usual prices, I thought quite reasonable as also a hotel. The family I was with did order some snacks from the bar which they said they enjoyed and was very well pelresented I must add. My only gripe and indeed a small one was they asked, politely that the funeral guest's leave the hotel by 6:30pm. All in all a lovely hotel. That captures its beautiful period features with modern style menu and facilities. I will definitely return at some point.

Stayed at the hotel while I was doing a course for work, friendly staff, my room was ok as well, could maybe do with wee facelift but comfortable enough for me. I had dinner in the restaurant and every meal I had was lovely

Had amazing meal and drinks with fantastic, friendly service from Olivia and Robbie. Would recommend. Food was good also

Some positives, some negatives...sadly wouldn't stay again because of the latter. My Premier Double room was spacious, with a very comfy armchair. The bed itself was good but the pillows were absolutely awful (the worst I've experienced in decades of hotel stays), really flat with no bounce whatsoever. Even with 6 of them to arrange in different ways I just couldn't make myself a comfy place to rest my head, and now have a very stiff neck. My sleep was also impacted by the lack of curtains on the 2 big windows. The blinds are ill-fitting and let light in at the sides. I resorted to hanging clothes up on hooks on window frames to block some of the sunlight! The blinds are attractive but the room needs curtains too! Staff service also failed to impress... In the morning I made a coffee but then decided to leave drinking it until after breakfast (I like it cold as well as hot, especially in this weather!). I also made a herbal tea with my own teabag, and deliberately left that to steep till later on, with purpose of it aiding my digestion). On my return from breakfast a short while later I discovered that my room had been serviced (no issue there, I had forgotten to put a Don't Disturb on door). I was then rather gobsmacked to see that the housekeeping staff had thrown my drinks away (I had left full mugs) and washed the mugs! Perhaps I could have excused that if it had been later and they had thought I'd headed out for the day, but this occurred during breakfast time! In my opinion though they shouldn't touch things like that left by guests. Many people like to drink tea and coffee cold, I don't understand why they thought it was a good idea to chuck out my drinks! Also, I could well have put meds or supplements in these drinks....the staff should surely know to leave these things be! I realised that a member of housekeeping staff was outside my room at the time so nipped out to ask politely for a couple of extra sachets of coffee. I felt too awkward to mention the beverage disposal but am sure she was aware... She did indeed then give me 2 more sachets, but without any smile or pleasantries. Her dourness left me feeling a little unwelcome, and this feeling was then magnified on returning to my room and switching on the television... only to discover that she or another member of the housekeeping staff had switched it off at the wall socket whilst I was at breakfast. Not because there was only a single socket and they might have had to use that for a hoover etc... No, there were plenty sockets, but they had very deliberately reached under the table housing the TV and switched it off at the mains. Why, when they knew i was very probably about to return to the room, would that seem a good idea? That action kind of summed up my time at the Tontine... whilst I had hoped for a heartwarming stay in a privately owned hotel what I actually experienced was a very impersonal and not entirely pleasant couple of nights. I'd love to return to Greenock but would definitely stay elsewhere. I should mention that breakfast was fine, with a huge Scottish cooked option, enough to satisfy the biggest appetite! I would still, sadly, opt for alternative accommodation on my next visit.

Ran an event at the hotel. Nothing was too much trouble. Lovely staff. Super Clean hotel and very comfortable. Would I return ... absolutely. I had read a few of the reviews and have to say that the beds and pillows were fabulous. This hotel is steeped in history. The architecture is stunning. We ate in the restaurant and the food was amazing. Looking forward to returning next year xxxx

Hi there had an over night stay with wife , yeah everything was good but not great ,, staff were great especially the wee lassie ayla who served us breakfast on Friday morning

The good: Nice quaint location in a historical building. I loved the ambience and there is a story board on the way down to the downstairs bar. Staff is very friendly. The room was very spacious. it looks like its the place to have wedding receptions in town because I experienced one... so much so that I was invited in. The bad: Its time for a refresh... there are signs of 'tiredness' all over the hotel. Bathroom had a cracked and uplifted tile by the door, the light over the mirror didn't work & was exposed. Threadbare carpet in places. The mattress was horrible and needs to be replaced... I didn't sleep well until I yanked the mattress to the floor. There is no air con, so I had to open the windows which worked fine, however, the challenge is that room 7 is directly above the entrance and the street, so you have traffic noise all night long AND its right above the smokers, so you get that wonderful aroma wafting in AND of course those folks often have their conversations at all hours of the night... you might even hear some very passionate and loud arguments at 1:30.

As Andrew M. Had mentioned. I can see this placing being somewhat of an icon back in the day, but no more. Renovations are required, but considering the no so favorable trip across the pond, I found the bed comfortable and staff friendly. The staircase provides a glimpse of what was, but now the walls are cracked, the ceilings are stained and the floors slope like some of the difficult golf course greens I have putted on over the years. Still it is comfortable and moderately priced. No major bells and whistles here. I'll update my thoughts in a couple of days.

A beautiful hotel in the west end of Greenock and one where I used to eat on special occasions with my family years ago. It was always one of the best places to stay in the area. (I've never stayed there myself, but some family members have.) In recent years I've only had a bar meal, not eaten in the restaurant (there was only one vegetarian choice on the menu in there and it's a very expensive place to eat). The bar meal was very ordinary, in contrast, and reasonably priced. There should be more veggie choices though. The people were friendly and it was good to visit this lovely old hotel again.