Toowoomba Central Plaza Apartment Hotel

Stayed for a week for training in Toowoomba. Had a studio apartment. Perfect for a single person who's just staying at night. Comfortable bed and large fridge for supplies. Big shower and soap and shampoos are supplied. Right in the centre of the city and walking distance to pretty well everything you need. The only thing I found was that the microwave was not working, but that was the only thing. Reception staff were always very friendly and helpful. Free undercover parking for hotel guests. Thanks for a pleasant stay.

The rooms at first glance look great, however, the carpet join to the tiles was frayed and tripped on the long stands, the curtains hang on the floor by about 15 centimetres and this was tripped on as the crutches got tangled in them next to the bed. The fridge was great size and anyone on the reception desk always greets you

24.09.24 - We still haven't received our refund as promised on the 01.09.24 We booked the hotel based on the photos of the advertising and the fact they advised they had air conditioning. When we checked into the room we found that there was only air conditioning in the living area and not the two bedrooms. The room was extremely dated, carpet very stained throughout and masking tape on the ground between the dining carpet and kitchen tiles. (carpet must have been lifting). There was an odd smell throughout as well. We then went straight back to the reception desk advising we didn't want to stay due to the lack of air conditioning. Weekend had 35Deg weather. Reception at first was reluctant to refund any money, but eventually agreed to refund one of the days nights accommodation. We are still to see the funds in our account. We ended up checking in next door at the Oaks. Clean, modern and fresh and was slightly less which was a bonus. I would not recommend for the value.

The property is in need of an update. The furnishings are worn and the only air-conditioned area in a 2 bedroom apartment is the living area. The kitchen is large and spacious enough to cook for a family of 4, and the fridge is family sized. The location is convenient and close to a Woolworths - within walking distance. There are also laundry facilities in the 2 bedroom unit. The bathrooms are clean but very outdated. There is car parking available and was included in our room rate.

We asked in advance for a room with a walk in shower as I recently had two knee replacements. We were advised that was not a problem and the staff assured that a room was flagged and the cost of 1 room was taken from our account. When we arrived such a room was not available and that we would have to have a room with a bath. We stayed two nights with much difficulty. The room we had was very tired and needed refurbishing.

I stayed one night for work. Rm 311. Everything looked good until I entered the room. The room was clean but the doona was filthy and I wouldn’t let my dog sleep on it. It smelled of vomit and was discoloured. I took it off the bed and just had the sheets. I’m glad I always take my pillow with me. The shower was old and the glass was not clean. You could not see through it properly. I went to brush my teeth and mouldy slime came out of the tap. I packed up and went home to shower. I would not stay there again even though the location is great. There was a big wall outside the room so I could not see anything. The front desk staff were efficient and friendly.

The only saving grace were the reception staff who were all very professional at their job.||The shower head did not work properly and the shower and bath were far from clean. The apartment was advertised with spa but on arrival there was a notice in the lift advising the spa is not operational. Carpets were badly stained and the apartment had a weird smell to it. All of that would have been something I could turn a blind eye to but when we went to turn the bedroom ceiling fan on, it would not work. The bedroom was quiet small and with no ventilation causing it to be hot and stuffy. Duncan's (the manager) solution was simply to send one of his staff with a pedestal fan. The fan was filthy, noisy and wobbled. There was no attempt to discuss or rectify the issue. For the price of the room, it would not be far fetched to expect at bear minimum a fan. The bedroom was so uncomfortable we only stayed one night instead of the 2 nights we booked. On checkout, Duncan was not available.||Amazing reception staff and location however would not recommend Toowoomba Central Plaza hotel. Rating of 2/10.

Typical high rise motel. No issues, decent sized room with kitchen facilities, large bathroom and a table which is good when traveling for work. I could not find a luggage stand in the room, which I find handy to but my luggage on. Centrally located so easy walking distance to multiple restaurants.

Who'd have thunk the mountains of western south-eastern Queensland would produce a hotel with free WiFi and smart TVs! The rooms are lovely- big spacious balcony in the balcony rooms and opening windows in the studio (not that you'd need them, it is FREEZING up here! *it is Winter) Do not attempt to get anything larger than s smart car into the parking lot. The design of the parking area is so flawed it would be laughable if my neck wasn't so sore from parking my van in the "big car" space they provided. This isn't sour grapes talking, I promise: in the 10 minutes it took me to do a 16-point turn to get in my spot I saw a regular hatchback come within centermeters of scraping it's sides just trying to get around the sharp curve to the alloted underground parking ha. Anyway, the staff are great and my studio is nicely tiled & spotlessly clean. They don't have after hours reception or spare blankets so make sure you have everything you need before they shut up shop! I'd stay here again.