Top Hat Car Wash

Don’t ever come here when the line is to the road! It takes over an hour and a half just to get to the door to get your car washed! Ridiculous! They also need better signs for which lane is touchless for us first comers!! When it finally got to be my turn I voiced my concern about having a sign at the entrance and he said there was one there. When I left I looked and there was no sign there. They really need a sign there saying that hitch lane is for what service. I will not be returning.

I went through the car wash and my car did not wash properly. The dirt was still on the vehicle! I went back to the guy taking the money and asked that it get washed again. He tried explaining that it's the machine, not him. I told him that I am not blaming him, but I just needed the car washed properly. He got irritated, gave me back $8 of the $8.51 I paid. I asked for my $0.51 cents as well. He took back the $8 from me and told me not to come back to the car wash. I was appalled. I said to him that I was simply asking for a wash or my $0.51 cents and I was not being rude to him. He said if I didn't "like it" call the number on the payment machine. I told him that I have been coming to that car wash for years and with this 1 incident, that how I get treated? Waw!!!! Unbelievable. Sad that an employee of a business treats a customer like that. I have sent many people here in the past. NO MORE! I guess he thinks that 1 customer not coming back won't prevent them from making their money. Bad thinking!!! Businesses rise and fall all the time! After reading your response: You were not there and you did not see how I was treated by your manager. It was horrible! And yes, I have been going there for a while because of price only, and I also indicated that to your manager. As a regular customer, do you think that's the way I should have been treated? Yes I added the comment about what one comment can do to a business...because that's a fact. However, I see that humility is a problem with both ower and staff. I am of the opinion, that people go there because it is cheaper than the other car washes. They also do a better job and their surroundings are cleaner. I guess I got what I paid for huh? Note: I am NOT the only bad review that you have gotten. Use this opportunity to upgrade, clean up the place and fix you and your employee's attitude.

Absolutely fabulous. My car has never been so clean. The prices are great too. Highly recommend.

My car was filthy. It hadn’t been looked at an approximately six months. I was shocked and super pleased at how clean it came out. It looks like a brand new car. Thank you so much Top Hat!!

I took a chance and brought my Jag here on a busy Sunday afternoon. Here is a tip - if you want the automated touch less wash, stay in the left lane. I went in the right lane where they have a crew of people who will pressure wash, spray foam and spray chemicals on your vehicle then use a foam broom on your car to loosen the dirt. The person working the line and taking payments knew right away that I was in the wrong lane. He assure me that they wouldn’t use the broom on my car and that they would only pressure wash, foam and then do an undercarriage spray which is important given all the salt on the roads right now. The cost was only $10. You sit inside your car the entire time as they spray the outside, then rinse and guide you forward to the blower which also sprays the undercarriage. Drive forward slowly to maximize your time in the blower. You exit into an area with vacuums to your left where many have stopped to either pay other employees to dry and do interior clean (for an additional charge). i pulled into an open slot to dry my car further because the blowers only did not dry my car sufficiently. I was prepared and have my own portable leaf blower and microfiber cloths. I noticed that my car was still dirty as the spray foam detergent and pressure wash rinse was not adequate to remove all the accumulated road salt dust. For context, I don’t really drive when the roads are wet to avoid exposing my car to the salt spray and I keep it in a garage so it wasn’t really dirty but still, what do you want for $10? I was able to dry and lightly lift the remaining residue from my car. It is an acceptable winter stop gap wash for now. Please excuse any typos or autocorrects that I may have missed as I am typing this from my phone.

I brought my dog hair and baseball dirt infested car here at 12:30 on a Monday and left at 1 with a sparkling clean car, inside and out. I am delighted.

Great service! They cleaned all the parts of my car & good prices too!

For brushless, did a decent cleaning job. Not crazy about the drying procedure as you have to drive out very slowly in order to get most of the water off the vehicle.