TOP Hotel Hammer Mainz City

The good-Safe, clean, generous sized rooms! Easy to get to from Frankfurt Airport. Directly across the street from the train station! Easy walk to shopping and sight seeing! |The bad- When I asked the employee where a convenience store was he insisted that everything I needed they had at the hotel. I asked on two occasions and got the same answer! After walking to the station I found a decent bakery, a wine store and the Coke Zero I wanted. I felt like he was trying to keep me in! I. spite of this I would use this hotel again!

Excellent location, quiet rooms and very helpful staff who ensured a comfortable stay. It’s right in front of train station. Walking distance from city centre and from the river bank. |The staff particularly Kapoor went out of way to keep me comfortable

Good location. Just opposite to the railway station but the room has the good soundproofing. The public transport is very convenient. A good restaurant with a bar is next door.

The location is amazing soon as you get off your train at the Mainz central station it’s right there and there’s plenty of taxis if you need one and plenty of good restaurants. The breakfast buffet was amazing and the staff was amazing I ended up breaking or cracking my rib and was in a lot of pain the girl I forget her name but she didn’t speak English very well but thanks to Google translate and us using hand signals she got on her computer looked up 24 hour pharmacy gave me directions and was patient and kind the other ladies were helpful with my horrible German but with some of the staff knowing English and Google translate it went smooth

I stayed in their penthouse room with views overlooking Mainz square. Room was clean and modern plenty of sockets and a comfortable desk to work from. Breakfast buffet was perfectly good with a good selection of food. The staff were amazing especially Tina, who allowed me to check-in early and was on hand to help with everything I needed. All in all a nice central hotel with good links and plenty of taxis available.

Classic German hotel, very well located in front of the train main station, rooms are comfortable and clean, decor is a bit outdated, but fine. Room was a bit warm and noisy since facing the street. Receptionist was very helpful in general and kindly let me get in early. Good value for the money. If you want to dine in a nicer place, you need to go closer to the river, which is nearby. Historical city center is also nearby. Breakfast was very good, including real muesli.

Hotel Hammer is a good place to stay in Mainz. This is what I think, albeit my experience as a guest at that hotel wasn't very successful for the reasons stated hereunder.|The location is super. It's close to the railway station. At any rate, that meant no advantage to me inasmuch as I made the trip by car from my home country. The hotel finds itself at about twenty minutes walk from the most interesting city monuments, the Gutenberg Museum included. Such a walk is a rather pleasant one. That is an additional reason to stay at the hotel concerned.|The bedroom I was allocated was comfortable to some extent. From time to time a noise coming from the bathroom of the room next door as well as some door slams were heard. The bed was really comfy. Everything inside the room was adequate except the safe. I had much trouble because of the malfunctioning of the safe locking mechanism. At the beginning of my stay after my arrival at the hotel it was impossible to close it. I asked the receptionist to have the necessary repairs done. Instead of calling for a technician, he came to the room himself and said that the problem concerned was due to the fact that the batteries were exhausted. While I was out for dinner he apparently changed the batteries. Upon my return from dinner he told me that he had inserted new batteries into the safe and that it worked properly. Unfortunately it wasn't so since then the safe couldn't be opened. He opened it and then closing it was again impossible until he managed to close it anew. That problem lasted until my departure. That implied that I had to go around Mainz with part of my valuables and money in my pockets and the haversack. Upon the check out I begged another receptionst (a lady who was then in duty and who seemed horrified by the nuisance in question) to open the safe. That lady was very helpful and sympathetic towards me. She of course opened the safe and besides helped me load my baggage into the boot. She said that all the trouble that I had endured could have been avoided if she had been at the front desk upon my check-in. |The breakfast in that hotel is very good and abundant. All the food available there regarding that meal is very tasty and of an utmost quality as well as the orange juice. The breakfast room is besides a wonderful place to enjoy the meal concerned thanks to its comfort and the calm reigning there.|As far as the staff members are concerned, their qualities can be inferred from the foregoing. It's obvious that not all of them are diligent and efficient.|The hotel isn't therefore a hundred per cent recommendable place to stay in Mainz. In any case, due the advantages that the hotel offers the relevant accommodation cannot be deemed as a bad one.

Ok hotel, well located near the station. The reception area looked very fancy but the room was pretty basic. Two single beds pushed together to make a double. No tea/coffee making facilities. Breakfast not included and a very pricey add on.|My main gripe is that they took my payment twice and then completely ignored my emails asking them to refund! As matters stand, I'm almost £300 out of pocket!! Very unhappy indeed!