DanielMoulden
Google
We were very disappointed with our stay at this property.||On first impressions, the hotel looked nothing like the photos advertised online. The exterior appeared tired and in desperate need of renovation, with broken signage giving a poor welcome before we even entered.||The reception on arrival was unwelcoming, setting the tone for what followed. We were allocated the room type we had booked, but upon entry, it was a huge letdown. The condition of the room was nowhere near as shown in the photos: paint peeling from the walls, doors corroding and badly damaged at the base, and the general décor very run down. The bathroom was tired, there was a strange smell throughout, and the windows were so dirty they badly needed cleaning.||We asked to change rooms and were only offered a smaller room type, as no superior rooms were available. While this second room was in slightly better condition, it still had major issues, including a large visible leak on the ceiling, a dated bathroom, extremely weak WiFi, and a terrible view overlooking an industrial area.||We ultimately decided to leave after just one night, even though we had booked three. Unfortunately, the hotel would not refund us for the remaining two nights. It felt unacceptable to stay somewhere so far from what had been advertised, and we lost money as a result.||Overall, this was a very poor experience and I would not recommend this hotel. It is in urgent need of renovation and honest representation online.
