Topgolf

After a questionable experience at TG Greenville, we decided to give TG Augusta a try on our way home. Unfortunately, for the second time in 24 hours, the staff acted as if customers didn’t matter. The young lady today didn’t say a single word until I initiated the conversation with, “Good morning, how are you?” All I got back was a quiet “morning.” If you don’t want to engage with customers, it may be time to find another job. Overall, we still enjoyed our time today, but TG corporate really needs to fine‑tune their customer service training and talking points for when guests arrive.

This place is generally good and fun to go and practice. I went there a lot since I live really close. But today's visit was very disappointing. First, when I arrived there was no one at the front desk and staff were walking around but no one actually seemed to care. Finally a staff member came to the front desk and said walk-ins would need about a 30 minute wait. Since I only had about an hour I had to leave. But when I left I saw that basically most of the bays were empty (as in the picture), so I'm not sure what happened but this made it even worse. Hope someone can explain this to me.

The worse experience ever at this particular location. Field covered, 7 of us at one table. 3 couples ordered pitchers of beer, I ordered a pint because I drink something different and slow. I was refused another because the others had ordered pitchers, even though I had my own tab and only one drink. Was refused to extend our time, was told we would have to move to another bay. The place was all but empty the majority of the rush was gone it was 10:30pm. During the entries for the qualifying rounds the server turned off the screen (bussing area) while we were inputting our entries. We did not stay. Policy or not we have never had this problem at any other Top Golf.

My son invited us here. Great place. 😎I have to learn a better swing. I wish they had golf lessons here on premises.Great place to unwind with friends and family. The staff is very friendly. Great facility with miniature golf and other games.

This was hands-down one of the worst customer service experiences I’ve ever had. We were already charged $230 upfront just to play. Then a man who claimed he was a manager came over and admitted they messed up. He told us he would move us to another bay and give us an extra hour for free to make it right. We agreed based on what he told us. Fast forward to when we’re ready to leave — suddenly a different manager shows up and says the first guy wasn’t actually allowed to do that, claims he left because he knew he messed up, and then tells us we still had to pay. On top of the $230 we already paid, we were charged almost another $100. Then we were told that the first guy “never said that,” basically calling us liars — even though multiple people heard the same thing. So either your staff is completely untrained, or management is comfortable lying to customers and backtracking later. This place is overpriced, disorganized, and shady. If you enjoy being misled, overcharged, and blamed for their mistakes, this is the place for you. We will never be coming back, and I strongly recommend others think twice. Also my math wasn’t mathing we ended up paying $555 including the first time when we paid a $40 tip won’t happen again. also, there was a server there for our first day. She was completely on our side and told them what he said, but her manager did not listen to her and to us.

It was my birthday 11/18/2025 and I got treated like absolute garbage. We got to top off at 10:03 Madelyn proceeded to sit us with an attitude already told us “last call is at 11 so if yall want anything you can’t get it after ” I’m a bartender I’ve never in my 2 years of server have I ever sat someone and demanded them to put their orders in immediately!! I overlooked it in hopes to have a good time for my birthday … by this time it’s 10:15 and I’m trying to get a few birthday shots and she didn’t return for well over 30 mins at 10:50 I finally seen her walked in by the bar (which I shouldn’t have had to do) and walked up to her and asked her for the shots she rolled her eyes at me and told me she needed to come to the table and check our ids if she would have returned before then this wouldn’t have happened

Topgolf is way too expensive to be this poorly run. We paid $230 and then had an issue that an employee who said he was a manager told us he would fix. He promised to move us to another bay and give us an extra hour at no charge because they messed up. When we finished and were about to leave, another manager came over and completely changed the story. He said the first guy wasn’t authorized, claimed he left because he “knew better,” and then charged us almost $100 more anyway. On top of that, he acted like we were never told that in the first place. Customers shouldn’t be punished because staff doesn’t communicate or follow their own policies. This felt dishonest, disorganized, and extremely frustrating. For the amount of money they charge, the service should be WAY better. Definitely won’t be back.

We like Top Golf in general and have been to many locations around the U.S. Augusta holds up to that standard. The staff are kind, the food is good, and the games are always fun. The different games allow for competitiveness at any skill level, so it's fun, not just frustrating, challenging but attainable. Try the appetizer sampler, it's pretty good. We always have fun and have spent many holidays and special occasions here. I hope they will expand and add levels because that's the only thing missing.

Had so much fun at top golf!! The staff and service were great! It was so very hot and humid and I appreciated our server so much. She kept our drinks full and was very friendly! We had such a fun time!

Couldn't resist half off Tuesday. Great service from the team. Enjoyed a perfectly cooked all American burger. Selected the tots and a Modelo. The group I was with had a chicken sandwich that looked amazing and the drinks were good.

This is definitely not your typical Top Golf. It has a great set up with a lot of areas to hangout outside of the bays as well as a mini golf course (which I have never seen). I prefer morning Top Golf, a lot less people, cheaper, and not as hot! Each of the bays have a fan which is super convenient during these Augusta summers. Our server was very attentive but just hands off enough, we didn't order food but she was available for drink refills immediately. The one level and the circles instead of the nets is the one weird kicker that makes you just say hmmm this is different, but honestly I didn't think it made that much of a difference. Overall this was a really great experience, the food looked good, and i'm eager to go back and play again!

Came in for Sunday Funday and had a blast! The pricing is great and despite it being packed, the service was packed. We were checked on multiple times and our drinks were filled up before they ever got empty. We did not have food, but I had an espresso martini that was to die for! This was our first time being in a one story Topgolf and it wasn't sure what to think, but we loved it! There's a really cool outside area with chairs and tables to sit in if you aren't playing golf, as well. Will definitely return!

Even in heavy rain, you stay dry while eating or using the driving range. The burgers and nachos were good, but most of the group who ordered dessert left them after one bite. Workers were very polite. They kept asking if we needed anything. This is a great party location. We had a party of about 20 and had a great time. Unless you are really hungry, I would not order apps and a burger. Both are filling on their own. If you are not into driving, they also have corn hole and miniature golf. Go and have a great time.

Came for my friend's birthday. She reserved one bay. We had a good time. About 5 of us played per round. We picked the angry birds one and enjoyed it. The server checked on us frequently. Everyone got their orders correctly. I got the patty melt which was tasty but a bit messy. Lot of drink options. Look forward coming back to hang out with friend!

I like top golf the people were nice and friendly and plus the staff was nice and friendly and they let me bring my own putter and everyone was nice they let me and my parents play nine holes twice so that means 18 holes I would recommend people going two top golf and experience it for people and customers for the first time

Really enjoyed using the facility. I would wash my car at Ray Ray's on Tuesday just down the street then go to TopGolf for a hour of practice. It was not only convenient but cost effective at $15 per hour plus tip. Then the price was increased to $23 per hour, a 53% jump. Wow! I knew they were having some financial issues but that a bit too healthy an increase to hit golf balls for an hour. My club is building an indoor practice facility so my problem is solved. I hope the price jump has not hurt the junior golfers. I remember seeing a number of them there during the summer break from school.

We did a team building session here for lunch it was alot of fun- they had games other than golf to play as a team the service was awesome because lunch time is not busy there

Great place to golf, or simply sit on a couch and watch football game! Go and eat and drink; no charge!

We always have so much fun there. The staff is great, the place is very clean and the food and drinks are awesome. Go on Tuesday for 1/2 price all day or Sunday Funday to see for yourself!

One of the only locations that will not let you join a waitlist. Made a reservation online and then drove 1.5hrs to the location and was told that the app overbooked (the only way to book) and we had to wait another hour. Once we were given a bay (123) the games continuously malfunctioned and they worked on them pretty much the whole time. We were given complimentary mini golf passes for a later date bc it was raining just to figure out later once home they were actually expired.

We usually eat before coming to Topgolf- glad we didn't this time. Big change in food. Husband had the burger and I had the chicken katsu sliders, what a difference! Both were very good! Tots are always the favorite at the table. Great service and the management checked on every one several times that night. Always a fun atmosphere! Hard to dance and hit golf balls, but can be done!

This Topgolf was a little different than others I had been to before because it was all one flat level. Whereas most Topgolf places the golf-bays are raised. I feel like this gives a little advantage for the amateur golfer such as myself. Be sure to make a reservation on the weekend as there was a little bit of a wait. Although outdoors they did have some fans. There was also a mini golf course at this location as well. The manager comped us a few extra minutes in the bay because our food took a little longer than expected. We did not complain at all. The service was just exceptional.

We had so much fun!!! It was a teens birthday party. We had two bays - one for the teens and one for the adults. This great for beginners and experienced golfers. The games were super fun. We only ordered drinks (beer and soft drinks). The drinks were good size and the beer was super cold. The service was good and the place was very clean - including the restrooms. We went on a day when it was raining but that did not matter - we were under the awning the entire time. There are other options for entertainment including corn hole and miniature golf.

Food was great. Service was great. We had a good time. They were attentive to our reservation time and offered us to extend. I also noticed the group beside us needed help starting and they jumped in without hesitation. Great atmosphere as well.

Have gone back to back weeks on Tuesday due to the half-off golf deal. This location is smaller than other Topgolf locations I have been to but it makes up for it in outdoor space and miniature golf course that is great if you being the kids along. I made reservations online but honestly wouldnt have been necessary due to not being packed, but I would assume it gets much busier at night and reservations might be the way to go. Both times I went with my wife we got the nachos and they were amazing! The fried pickles were also delicious, as well as the shrimp but the shrimp portion was very small and not very shareable friendly. The drink selection is nice as well and reasonably priced to keep you having a few rounds while you swing away at some Angry Birds games. Hospitality is great and everyone is in a fun mood that doesn't make it feel like a serious golf range which is great for beginners or people like my wife who had never swung a club before. She's hooked and we'll be back many more times!

If you're taking children and allowing them to play, have them hit some golf balls at home first. Otherwise, you might be wasting your money. Time will fly by! The Angry Birds game seemed to be the best version of game play for us. 2 adults and 2 boys under 10. 2 hours goes QUICKLY. Make sure you have all the clubs you need BEFORE they start the clock. They didn't have kids clubs readily available, so about 10-15 minutes went by before we started. Once we got in the flow, things went well. We ordered wings, chips, and dip! The wings were extra saucy. Consider having wet wipes and a trash can nearby.

We were in town for a short amount of time and this place came recommended by a few people. We decided to check it out on a Monday night. We were able to get a bay super quickly and pretty much had the whole place to ourselves. It was a lot of fun, the place also had mini golf, corn hole and a huge connect four game. I look forward to going back the next time we're in town visiting.

From the parking lot, it can be confusing of where the entrance is because you are essentially parking in front of the movie theatre. Once you cross over a muddy grass area, which they could have put a paved walkway. You are looking at the left side of the Topgolf facility. DO NOT enter the door you first see from the parking lot. That is not the entrance, but an emergency exit from the driving range/bay. To get to the main entrance walk along the walkway where the putt-putt golf course will be on your left side. Upon entering the facilities. You can see the gift shop on the right hand side, (more on that later). If you plan on playing golf on the driving range/bay. Immediately go to the cashier on your right to place your name on the list, since the wait time can vary depending on the time of day you go. Great place to play golf even when it is raining. The driving range/bay has a great deal of variety of games you can play. My personal favorite is the Angry birds, because it requires you to be strategic on the holes instead of just hitting the ball straight and far. I kind of wish the putt-putt green was covered over heard, just a personal preference. I don't want to comment on the server/host, because depending on how busy they are, Some servers can be overwhelmed, so your mileage will vary here. Because of Covid-19. A lot of the gift shop merchandise could not be tried on, which was a bummer, I was eyeing some of their merchandise, but wanted to see if it fits before purchasing the item.

Went to here for the first time ever and it was actually really good especially the games, never thought topgolf was this good

I came here with a couple of coworkers for a business trip and it was so much fun. Two of us have been to a TopGolf before but just not in GA. The staff were extremely friendly and attentive. There wasn't a lot of people at first but then it got busy towards the evening. Our waiter was extremely helpful and friendly! Always love going to a TopGolf if there is one in the area!

We had a great experience for the second half of Bachelor evening events. Everything was set up and arranged by my Best Man for my recent wedding. This location is one-level instead of tri-level, and there is ample parking and plenty of space to stretch out, chill, and hit some balls. The staff are very kind, accommodating, and helpful. The wings are awesome, the drinks are awesome, and the nachos are as well. The tees are a little hard to hit from as they are used and lean and lot, but otherwise the experience is awesome. You will enjoy.

First time this location. I enjoyed top golf back at my home state so when I was presented with an opportunity to go to this location I was all for it! First impression, it's small lol but after walking inside I was welcome by great staff I joined a party that had a few bays reserved. We played for about 2 hours at the bay and also had a Buffet style food for the party. Our bay server was vary attentive which I greatly appreciated. Food was good, drinks perfect didn't really order off the menu as food was provided. I did take notice that the bathrooms were kept pretty clean. We end up playing mini golf after our bay fun was over and that was fun as well. The price per player Was great deal we had to try it out. I will for sure be back, and try some of the menu food and order drinks No photos for this one

The experience at top golf is great. We had a party of 7 and had a great time. The food was a bit disappointing my wings were bland, the hot honey chicken sandwiches had sauce only in the middle and I could go on and on. Overall great place to hang out play and have drinks with friends.

Amazing place to unwind and relax after a day of work. The frozen lemonade and smokehouse Burger were an excellent combination and it was delicious . Exactly what the doctor ordered. The service was excellent and knew how to make the visit better. Next time I eat here, I'll be trying the injectable donut holes and I'll be bringing family with me next visit. :)

This location is actually smaller than other TopGolf locations but they definitely make-up for it with miniature golf course and outdoor space with adult games (e.g. Connect Four Board and Corn Hole). I made an online reservation but didn't seem to be necessary since we showed-up at 4:15PM - I would recommend it if you are arriving after 6:15PM. Matt was amazing! He made sure we had, food drinks, and provided recommendations. The nachos (we had both chicken and steak) were delicious! Overall we had a great time and will definitely be returning.

Husband and I came during the day on a Friday As part of our anniversary, husband and I came to TopGolf to celebrate. The staff was amazing, especially lead Tyler. He and our waitress made sure we taken care of. Not only did we have a good time golfing, they provided laughs, recommendations for food and drinks, and great atmosphere. We had a lot of food. Don't judge us. We had the chicken tenders (not a fan), lemon pepper wings (two thumbs up), chicken sandwich (moist and good), and donuts (chocolate and raspberry sauce - highly recommend).

We have been here a couple of times for large party events and it's the perfect place to do this. The organization can rent out the outdoor patio where they can do a presentation or speech and then after, you can go out to the golf bays and play. They also do a buffet type food line as well for large parties with various food items from their menu. It's always a great time! I do recommend reserving a spot ahead of time if it is a smaller group because the wait is usually long if you try to walk up and reserve a bay.

I had a great time with my daughter and granddaughter! Service was excellent and the food was delicious!!

This is a great spot for a date night, a get together with friends, a bite to eat with entertainment, you name it. They offer a selection of games (my favorite is Angry Birds) using micro-chipped golf balls to show accuracy and distance. Just have to point out that I was the champion the last time we went! They offer memberships, and discounts. Tuesdays are half price. They have a full service restaurant and bar. Food is not going to win any awards, but pretty good. They also have miniature golf. It's a good spot to spend an evening. I say, check it out.

This review is way overdue, 1st time playing golf and it was fun experience especially for a newbie like me.. I don't think I would actually like it. If your planning to visit here, you have to do reservations so you don't need to wait long, also they serve food here which is good, the food is great but not the best for me.. Overall it was fun experience and definitely going back!

My coworkers and I made a reservation to visit top golf yesterday (Tuesday) morning to celebrate the end of the school year with each other by having a day of fun. Half price Tuesday, I mean who can beat that lol. Once we arrived we were taken to our bay immediately. We had two next to each other. The weather was really nice and warm. So perfect for a game of golf. The service not so much. The young lady that was explaining the game and helping us set up seemed a little overwhelmed. We would ask a question or say we needed something and she would walk away. The other wait staff helped out as much as possible-they were not short staffed. We didn't wait long for our food. After eating and finishing up at our bays we sat at the table/benches in there open space which was really nice. Everyone had a great time despite some of the service.

A fun place to hang out and hit some balls but this is NOT like other topgolfs in larger cities. It's one story/level and more family focused. Average food and drinks. They do offer discounts on certain days

Great family environment and very clean! Really impressed with the bang for our buck for a family of 4 mini golf unlimited play!! Honestly thought it was a mistake when she told us the total

Topgolf is such a fun outing for groups for just regular hangouts or special occasions. The staff are very welcoming to all visitors and they make sure you're setup and ready to go in your bay. The facility is perfect for hosting events and the open lounge areas are a wonderful addition as well for people to have a drink and sit down to enjoy.

Took my dad and husband here (we've never been) and had a blast! We were unfortunately placed in a lane at the end so scoring points felt virtually impossible. The score board never actually matched where the ball went. Either way we had a great time

We arrived on a Saturday night and was greeted at the door and asked if we'd had a reservation and offered a mask. We did not have a resetand was told it would be about a 3.5 he wait but we could watch the game, or grab a bite. We decided to play miniature golf and then sit out and eat and watch the game. We ordered chicken wings and nachos. The food was good and fresh. By the time we were finishing up our food we were notified that a bay was ready for us. The attendants that assisted us were very helpful and friendly. We had a great date night.

Visited and had great time. Social distancing is practiced and masks are required. Tasted appetizers and they were well priced and very good.

I think my last review was deleted. This place is staffed by complacent teenagers. One actually said 'why should we work if there's only one person?' Nice venue, but bad staff and management. Not my problem. I'm done here. I used to spend $500 per month there. Good luck with the business model.

The game is fun but the customer service in the area of the bays is terrible! We had reservations and when we go to our bay they still hadn't bussed it from the last people. We asked them to clean the table and all they did was take the glasses. So the entire time we had used the bay there was left over food plates and napkins from the previous people. They were not removed until we told a manager right before we left. I wouldn't make such a big deal if we weren't still in the middle of the biggest pandemic of my lifetime.

Food was not good and service was less than expected. Only giving 2 stars because beer was cold.

Great fun. Tasty food and cold drinks. Just expect to wait a long time to play. I do wish the wait staff was a bit more educated about their drink offerings.

Visited TopGolf on Martin Luther King Day. Called ahead to try to book a reservation or be added to a waitlist as all online reservations appeared booked. The woman who answered the phone was kind and informed me that the earlier my party arrived, the better chances we would have to a section. When my party of 6 arrived around 6:00 pm, we were able to snag a section without waiting at all! The service throughout our visit was a little on the slower side but the staff was all very friendly and took greater attention to mask usage than I had observed at other venues in Augusta, which was appreciated. The food was exactly as expected, average bar food, but when that is what you are hoping for, it is perfect. I would recommend this TopGolf location and be willing to visit again.

As an avid Topgolf family at the Myrtle Beach and Pittsburgh locations, I thought this location left a lot to be desired. I was disappointed it was only one level from the description online, but we did think the furniture in the bays were better than other locations. What I really did not like is that the targets were not actually holes that your ball went into- instead it was up to the sensor on flat ground in the ball to determine where it landed to get points. It was frustrating to see a ball land literally on a target and then roll away, and then the computer monitor said zero points, when I know if I was at the other locations it would have been in and points would have been calculated. This happened multiple times (or vice versa where the ball rolled to the target, but it didn't count it) and was quite frustrating. It is still a fun place with great service and pretty decent food, but we will probably stick with our previous experiences/courses.

I walk in to make a reservation like I have done many times. First time I have ever been asked for how old I was. I said I was 20 and so I was my friend. The person behind the counter said that we were not of age to make a reservation and we had to be 21. It's literally 10 on a Thursday night and we drove 30 minutes to have a good time because it had been raining all day. I have never been more disappointed in a place that I have never had that problem before.

As a previous employee of another TG I like to come and appreciate all the other TGs. SO as always their drinks are consistent AF and this location was no different. If your a first timer you can't go wrong with the Moscow mule. Being one of the few 1 story establishments they actually have a large entertainment area and mini golf which is cute but if your actually trying to get a bay make sure you plan accordingly and always reserve ahead of time. What I was disappointed about though for this location is how small they have allowed their menu to be, because TRUST they have so much more good food to offer... AND I was extremely disappointed that their nachos weren't like some of the other locations. BUT they weren't bad at all. I just had higher expectations, and their steak is cooked differently which is also not what I was expecting. It could be better. Overall though great location. I expect to see great things from this location and hopefully grow. And if you at all get ONYX as your bay host she is the bomb, so personable.

Normally this place is my fave and i have no issues. So thats why it gets 5 stars. But tonight?? Wtf. So I get there at 12:15am tonight. (Friday the 14th) kowing it's late but just wanted to hit balls for 20 mins. But was told last call has been called. I responded I'm not eating or drinking just wanted to hit balls. He tells me that all the lanes closed down when he called last call. Lol. Weird how alot of people still playing their games. What gets me is, now a days we have computers, can't the time get changed by the push of a few buttons. If not, stick to the times you say you are open. Still love the place but just aggravated.

I've been twice to this location with reservations, which i recommend. i'm leaving a review because i was quickly looking through and saw how terrible the reviews were. yes, the food / drinks / game is kind of expensive but the service is top notch. everyone is so kind and goes out of their way to make sure everyone is having fun. the other day i was here and received some bad personal news and was crying, and a nice person saw this and came and brought me water. i will be back, even though my golf game is terrible. A + for customer service.