Jim H.
Yelp
Ok my experience is based entirely on transiting from Munich to Torin then onward to Naples. I got off the bus from the plane with a short time to get on the plane to Naples, was flying Lufthansa transferring to Alitalia. Well the folks at the airport who work for Alitalia could not be nicer. Since I did not have a boarding pass, I would have had to go through security, to the outside ticket agency. Well the folks at Torin could not have been nicer, the agent called the front desk, they printed my boarding pass and ran it to me just prior to boarding.
As for the airport, it is small, couple shops, couple restaurants and that is it. The restrooms are pretty Spartan. For a small airport it is fine, but the kindness of both airport personnel and Alitalia was superb.