Jen F.
Yelp
Went into the emergency room with head and facial pain. After waiting two hours for my name to be called, I collapsed on the floor due to dizziness while trying to walk to the bed they told me to go to. Instead of getting a wheelchair or stretcher to get me to the room, the nurse told me to get up as I was just walking (before my legs buckled from under me). When I tried to explain that I couldn't get up, she tried to drag me to my feet. When that didn't work, she had a coworker grab one arm while she grabbed the other, and they proceeded to lift me up, and forcibly take me to the room. I was still disoriented at the time, and could hardly see.
After being brought into the room, the nurse proceeded to tell me that I was having a migraine (I was not; I've had them since my teens and know what they appear as), and that they would be starting an IV to give me migraine meds. I tried to explain to her, as I had to the triage nurse initially, that I wasn't having a migraine, it felt like something was wrong with my sinus. I tried explaining this again to the resident when he came in, and was once more ignored and told that they knew that it was a migraine.
Once the migraine medication proved ineffective, the resident had the nurse give me an Ativan, and sent me home disoriented, telling me that my migraine was being caused by stress. Once again, I told them that it wasn't a migraine, there was something wrong with my sinus. Instead of listening, and simply examining the sinus, they sent me home in as much pain as I started with, after giving me a medication that left me intoxicated.
The end result? Medications that were unnecessary, and a quick trip to my family doctor the next day, as the pain was at the same level as the day before, proved what I was trying to tell the emergency room staff my whole stay. I had a major sinus infection that had caused a lot of swelling to go with the pain and dizziness.
All I can say is that unless you want an experience that borders on medical malpractice, stay far away from this hospital's emergency room.