TORTUE HAMBURG

Just a quick shout-out to the management of this hotel to thank them and all the staff for the very good experience I have each time I visit this hotel. ||Every detail in this hotel seems to have been thought through carefully, and the execution is immaculate. Great beds, great showers (one of the. best showers I have experienced, with tons of really hot and really high pressure water), great coffee maker, and superb service at every turn, always with a smile.||They are really doing this right.

Nicely located this hotel has excellent service , pleasant rooms and the French Brasserie, Asian restaurant - and even the Petite Tortue are really enjoyable with good food and excellent service. The breakfast service is particularly good- try the Golden Milk with a Ginger shot- and notice the white shoes. The hotel was a really good base for our short stay in Hamburg ……thoroughly enjoyable!

An outstanding hotel in the heart of Hamburg, exceeding all expectations. Perfect location within walking distance to major attractions. Our room was exceptionally spacious, bright, and thoughtfully designed. The reception team was friendly, helpful, and highly professional. The sturdy umbrellas provided by the hotel were a thoughtful touch for Hamburg’s rainy and windy weather. We also dined at the hotel’s restaurant, and the quality, presentation, and service were simply top-notch. If I return to Hamburg, I will definitely stay here again. Thank you to the entire team for their warm hospitality.

Great Location Fabulous History Liked · A fabulous location and a characterful hotel with great rooms and lots of history. Comfortable beds, great bathrooms and nice bathroom products. Disliked · There was a vibe we all picked up on due the clientele which made it feel a bit like a hotel where folk bring their mistresses or a hangout for those who want to be seen. The restaurant price/quality ratio was off. Prices were equivalent to Michelan star restaurants in London but not to the same standard. They forgot to bring my desert but wanted to tell me a story about my whiskey.

By far one of the most beautiful hotels I have stayed at and keep staying at. Exquisite luxury, the service is impeccable, the quality of the hotel and amenities is excellent. The team at the reception, extremely kind and respectful every time, the brasserie a 10/10. See you soon!

This is a five star city hotel that meets the test of a five star city hotel. Rooms were clean, quiet, well appointed. ||The breakfast was very good indeed and if you are into these things the bar downstairs was frightfully cool.||It was not a place I want to come back to (the weather was ordinary) but if you have to stay in Hamburg for work there is nothing wrong with place.

I came for the ambiance — I stayed for the sushi. TORTUE HAMBURG is the kind of place you stumble upon by accident and immediately wish you’d discovered years ago. Tucked away in a quiet corner of the city, it feels like stepping into a serene Tokyo alley — minimalist, elegant, and utterly calming. Soft lighting, warm wood tones, and delicate paper lanterns create an intimate atmosphere that’s perfect for date nights, quiet dinners, or celebrating life’s little victories. But let’s talk about the food — because this is where TORTUE truly becomes legendary. The sushi? Flawless. Each piece is a work of art — glistening fish, perfectly vinegared rice, and just the right amount of wasabi. The Otoro (fatty tuna) melted on my tongue like butter. The Hamachi was sweet, buttery, and fresh enough to taste like it had been caught that morning. Even their simple Tekka Maki (tuna roll) was better than anything I’ve had in Japan. And the sashimi? Mind-blowing. A stunning platter of ultra-thin slices of yellowtail, scallop, sea bream, and salmon — each cut with precision, served chilled, and drizzled lightly with citrus soy. I closed my eyes after the first bite. That’s how good it was. You can taste the respect for tradition, the obsession with quality, and the soul behind every piece. The rest of the menu doesn’t disappoint either — their miso soup is deeply comforting, their edamame perfectly salted, and their matcha tiramisu? A revelation. Service is quiet, graceful, and intuitive. Our server didn’t rush us — they guided us through the menu with quiet confidence, offered pairing suggestions, and even brought out a complimentary dessert plate as a thank-you. It felt personal, not performative. TORTUE HAMBURG isn’t just a restaurant — it’s an experience. If you love sushi and sashimi done with reverence, elegance, and pure passion… this is your new sanctuary. I’ve eaten at dozens of Japanese spots across Europe — none compare. 10/10. Five stars feels too small. Come hungry. Leave transformed. 🍣✨

Cooperation at the highest level. The conference room met all requirements, and the lunch was delicious and served in an original way. Top-quality coffee and tea. An additional plus for the person who was always “at our disposal” and helped answer all our questions.

The hotel is great but the restaurant is a bit of a joke. Don't be taken in by the interesting menu and ambience. The food isn't good and the service is sweet, but lame. Sardine Starter- a can of sardines with bread. Waldorf Salad- some coleslaw and frozen shrimp. Atlantic Sole- oh my god, they ruined it. Maybe it was frozen to begin with, but whatever it took, they made it taste like rubber. I had to return it and the chef was comically indignant- as if he were a great (or even good) chef. An amusing night...