Tosei Hotel Cocone Ueno

Check in and checkout was smooth and very clean room., This is the only hotel in our experience to have a coffee machine for unlimited hot and cold coffee. Also allowed us to store bags for free to pick up later had unlimited bath salts and biscuits for guests too.. The room was small but that is a standard for Tokyo. Location was perfect to walk to many attractions, train, metro and shopping areas.Overall good experience.

Nice small clean room. It’s situated near Ueno station so it’s easy to travel to different parts of Tokyo. Across the street is a street full of restaurants and convenience store! You will never get hungry when you are staying at this place. Best is in the reception area, there’s free coffee and tea and some snacks! Oh, go up to the terrace at night, you can see a fully lit Tokyo sky tree tower!

Great value for money . They have enough supply for shampoo,conditioner,hand wash unlike in other hotels. Coffee is also unlimited for in house guests. Space is a lil small but it’s still fine. Location is great for skyliner and other metro lines too. Very close to Ueno park. Staffs are nice too. Thank you team . Will definitely stay again if i visit tokyo next time.

Rude Staff – Not Recommended - Stay Away Arrived early, check-in was at 3 PM — fine. We had already paid online and handed over our passports. While waiting, I went to the self-serve coffee station. The female Indian receptionist didn’t even come over — she loudly called out across the lobby, stopping me rudely, saying can not use only after check-in. She was holding our passports the whole time. Completely disrespectful and harsh tone, no sense of hospitality. First impression was terrible. If this is how guests are treated before check-in, imagine the rest. We extremely unhappy and will never return. Avoid this place if you want pleasant service . This place Isn’t it.

Great location and friendly staff. Room was clean and well-equipped, but very small — difficult to move around with luggage. The hotel has amenities like laundry facilities, ice maker machine. Still a good stay overall!

Super good location to ameyoko (literally across the street) and to Ueno station as well. Snacks, amenities, bath salt, coffee machine , and various types of pillows available near the front desk. They have a rooftop sitting area which was nice too. I didn’t have any meals at their dining area though. The walkway for the hotel room floors were rather narrow and sound proofing wasn’t that great. The tv was super high tech and one could check the availability of the washing and drying machines and even the restaurant crowd levels. Room wise I must say it’s small and rather cramped but they tried to make best use of the space so there is nothing missing that you would need, just a little hard to pack suitcases.

Great rooms, clean. Free coffee and snacks. Super near Ueno train station. Worth staying again if in Tokyo. Great night market within minutes for shopping and food

Small room so be smart with your language. Clean and comfortable bed. Walking distance to main stations and the skyliner which convenient when arriving form the airport.