mike83_ita
Google
This is a place you wouldn't want to be. I just want to say that during my trip in France I have met a lot of nice and kind people, but the owner of TourHotel in Blois was not in that category. We started with a problem with the website and the owner was not the least bit helpful. I made a reservation that included breakfast (complete with an email confirmation that specified that breakfast was included in the price) but the owner refused to acknowledge this accommodation and proceeded to call my girlfriend and me crazy. He spoke to me in French while I spoke to him in English and found it highly unprofessional that a hotel owner would refuse to respond in the same language, especially when he made it clear that he understood the situation. I understood his point and that he did not want to lose any business, but the way he said it and refused to deal with the situation was rude and unprofessional. So I ended up paying an additional 16.00 Euro for 2 breakfasts and received a receipt at checkout. Imagine my surprise and outrage when I got to the car and found a number of insults written on the back of the receipt. I have no words to describe how much I feel taken advantage of. All I can say is do not go to this hotel because the owner will refuse to help you in any way and insult you as if everything is your fault. ||In addition, the room itself was without AC and the breakfast was not worth the price (the cappuccinos didn't even have coffee, the yogurt was expired, and the fruit was practically rotten).