Harriet S.
Yelp
Lovely atmosphere; friendly staffs
However, I am concerned with the quality of food
I was there for dinner to celebrate my sister done with her final exam. My sister ordered a burger, there is no complain about it. As for me, I ordered a steak, medium cooked.
When the food arrived, the steak seem to be a bit dry. As I took my first bite, I even found it hard to swallow. So we told them, they were very kind and offered to change it for us, even gave us more chips.
For the second try, it was a juicy-looking piece of steak. Common notion is that with such a delicious-looking steak it should taste great and tender. Sadly, there was a source of bitterness which was overwhelming strong, it was like eating a piece of very burned toast. Each bite I took, it felt like I could potentially get cancer out of it. Even though I was starving (as I had waited a fair amount of time by that time), I had to stop half way and just could not physically take it any more. Yet, it was just another disappointment.
So we asked them again...
They took it back to kitchen again. The staff came back with the same kitchen and she told us the burning smell and bitterness were due to fact it grilled over charcoal. Perhaps it was because my sister and I are oriental-looking.. She probably thinks we don't know what is grilling; she even explained how it got the grilling pattern. Then she told me, the degree of doneness that I desired I should have ordered rare. For that, please allow me to suggest you and chef to google images "How to cook a steak..." to revisit the universal consensus. As the part that she assume the fact I am clueless about the concept of grilling, I response is that - I am know as much as the general population. I am sure the bitterness should not have taken over the taste of a steak.
At the end, the manager gave us 50% off. But still...
I felt humiliated. It was not a pleasant experience at all, both physically and emotionally.
We planned to stay for desserts at first, but after that I had lost all of my appetite.