726CynthiaT
Google
1. Service - very good! The staff were friendly and helpful. They can understand and speak limited English. At times, they would use a digital translator to help communicate their explanation. ||2. Food - good. They served sausages, salad, scrambled eggs, mini croissants, chocolate croissants, ham, salami, juice, miso soup. ||3. Room - good. This is a business hotel, so I didn't expect much. My room was small, clean and safe. I was placed on the side of the train station so I could hear the trains. I used my noise reduction ear plugs to help eliminate the noise. There is a camper style bathroom in the room in which you have to step up and into the bathroom. The hotel provided clean towels in a bag and left it on my door handle every day. In exchange, I would place my used towels in the bag. ||The only issue I had was understanding how to turn on the AC with the small remote control. The remote isn't labeled in English. After a couple of tries, I finally figured out how to turn on the AC. ||4. Activities - very good. There are restaurants and a nice grocery store at Shinagawa station. There is a grocery store next door to the hotel. ||5. Overall - I chose this hotel due to its location to Shinagawa Station. Great connection to and from Haneda Airport, the Yamanote Line, and the Shinkansen. I would definitely stay again at this hotel. It served my needs very well.