Toyoko INN Shinagawa Station Takanawa Exit

I picked this hotel because of its excellent location, just close to Shinagawa station (you can go anywhere from there) and its very reasonable price. Although the room was small (aren't they all in Tokyo), it was clean and comfortable and had everything needed for a business trip. The wifi was excellent - very fast. Free breakfast was good, and the staff were very helpful. Will certainly stay there again and will choose this hotel chain for other trips on Japan.

Rooms are small, Smokey, the ladies at the front desk needs to be more Customer Service to their guest that doesn’t speak Japanese. We asked if they could call a taxi for us, they just showed us a paper & we needed to call. The other hotels we’ve been to, called a taxi for us. Not friendly at all.

Location is near Shinagawa Station and a small supermarket. Queen-bedroom is quite compact for one person. Simple free breakfast was served in the compact lobby however it can be boxed or taken away. Check-in time is exact 15:00. Staffs are nice and helpful.

The location is very good, and the hotel also provides free breakfast. However, because it is located next to the Shinagawa railway station, it may be a little noisy at night and in the morning.

1. Service - very good! The staff were friendly and helpful. They can understand and speak limited English. At times, they would use a digital translator to help communicate their explanation. ||2. Food - good. They served sausages, salad, scrambled eggs, mini croissants, chocolate croissants, ham, salami, juice, miso soup. ||3. Room - good. This is a business hotel, so I didn't expect much. My room was small, clean and safe. I was placed on the side of the train station so I could hear the trains. I used my noise reduction ear plugs to help eliminate the noise. There is a camper style bathroom in the room in which you have to step up and into the bathroom. The hotel provided clean towels in a bag and left it on my door handle every day. In exchange, I would place my used towels in the bag. ||The only issue I had was understanding how to turn on the AC with the small remote control. The remote isn't labeled in English. After a couple of tries, I finally figured out how to turn on the AC. ||4. Activities - very good. There are restaurants and a nice grocery store at Shinagawa station. There is a grocery store next door to the hotel. ||5. Overall - I chose this hotel due to its location to Shinagawa Station. Great connection to and from Haneda Airport, the Yamanote Line, and the Shinkansen. I would definitely stay again at this hotel. It served my needs very well.

Great location, very close to train station. The room is a bit small, but everything is very clean. The breakfast is so so.

The room is small but functional. We were there just for one night after flying from London to Haneda. Yes the bed is hard and so are the pillows but we were so tired that we slept anyway. Hotel provides everything you could need (razors, toothbrush, toothpaste, face cleaner, face cream, body wash, shampoo, conditioner...) and what I could only describe as "one size fits all" gender neutral night gowns, which looked and felt a bit like a hospital gown.|The breakfast is served in the lobby so it is a bit cramped. Fruit drink, tea and coffee, napolitan pasta, eggs and sausages.... |Only one lift so you have to queue at busy times.|Several vending machines, complimentary 24/7 tea and coffee in the lobby.|Supermarket next door.|4 minutes walk from Shinagawa Station for the shinkansen. Can't complain.

5 min walk to Shinagawa station. Very clean and kind staff. There is only one elevator but I did not have to wait more than 5 min. The breakfast area is small but they have take-out container as well so you can bring it to your room if you want. Menu options included a variety of bread, rice and various side dishes. The noise from the tracks and workers outside the building speaking some things on a megaphone went on till late, perhaps 6am-midnight. Not a problem for me as that is also when I sleep plus I used earplugs but people who need to sleep more and are sensitive, will need earplugs.

Easy access from the Shinagawa train station which was less than a 5 minute walk. The train line from Haneda to here in less than 15 minutes on the rapid express. It's a nice little hotel with the standard amenities. They had free breakfast but we did not use it. Our only issue was the bed was hard as a rock. Wish it was softer! For the price per night this definitely was worth it for location due to shopping, food, and bars.