Shaira Y.
Google
Me and five of my college friends came here for dinner and were waited on by Luca, who at first came off as incredibly charming and sweet. It was very obvious we were on a budget—we asked for the cheapest bottles of wine—and he even insisted on giving us a free bottle, which we told him he absolutely didn’t need to do.
When the bill arrived, we realized we had been completely taken advantage of. We were charged double for a steak dish, billed for eight waters we never ordered, and charged for more glasses of wine than we actually had. In total, we paid about €60 more than we should have.
When we calmly brought this up, his entire demeanor flipped. He became visibly uncomfortable and started pulling out his tip money to offer it back to us, which made the situation extremely awkward. Of course we didn’t take it, and his reaction was so unsettling that we felt pressured into dropping the issue—something I now deeply regret.
Whether it was because we were young, on a budget, or not from Italy, it felt like he intentionally tried to take advantage of us. The experience was incredibly upsetting and completely ruined what should have been a simple dinner out.
