HAIQAL T.
Google
Stayed for 2 nights in family room. Advertised with "Free Parking" but they lied, there was no free parking instead roadside parking which you have to find available parking spot and pay. No towels provided, no elevator, hard mattresses, dirty and dusty below the bed, stains on pillow and bed sheets. Worst of all our room was just beside reception area and at 11.30pm, a group of people playing poker cards loudly infront of the reception area. Lady at reception never say hello or thank you. Worst still, she never even apologise after we shown that our booking shown "Free Parking" instead, she just say "we will check" but after 2 nights, no reply from her. They then changed the advertisement on Agoda to "Free Wifi, Parking" which was convenient. Don't be fooled by "family room", this place is definitely not suitable for family. You can get a better place or even an entire apartment for that kind of price. Totally disgusted.