Better options are available around. Don't go for this girl's hostel .
Except for the house keeping staff and food ( to some extent) everything is mis-managed.
They call it a hostel. I got my daughter admitted here in the near past and then I got to know the reality.
Cons:
1. Totally unprofessional, they will loot you according to your paying capacity. For same bed they charge different price.
2. Management never listens anything. My daughter's friends told that senior management blocks email IDs and WhatsApp if you complain.
They have a habit of making false promises that are never fulfilled.
3. Complaints remain unattended for months.
4. No permanent warden was there in the premises.
5. Housekeeping staff were treated badly. Many of the girls left as these people are famous for getting work done without giving salary.
6. Rooms were in a bad condition and were very conjusted.
7. Management staff is too rude, they talked very badly with girls and their families too.
8. This place is totally mis-managed with only unprofessional staff...mostly they hire kids from college for marketing. They just make false promises while renting out room and then you won't find them anywhere when girls face any problem during the stay.
9. Rats and cockroaches are found manytimes in the food and pantry area.
illumnati_army
Google
Great location, super clean and quite rooms with all basic amenities. It's located near to CST station just walking distance. Many restaurants are nearby. Nice place to wander around the place. All the tourist attractions are nearby.
Note : the common area is under construction. So you can't meet other people.
Payal C.
Google
Firstly, the services you see on the first day of your visit and the services you are going to live with are completely different. It's TERRIBLE !
Please don't pay them in advance; they don't offer refunds. It's been more than 60 days for me.
Naveen B.
Google
Hotel location is good near to CSMT & Gateway of india. Room and bathroom is clean but in so small.
MINNIE
Google
If there were option to not give even one star, would choose that, not just that experience was worst in the hostel but outside too, no refund, no documents, no person to contact, no response
Sourabh A.
Google
Good facilities.... good service....but when u order...jst remember the paneer & vegetables are only for one person
Jose Manuel Bravo S.
Google
Good location and fair price for sharing rooms.
Small spaces, poor facilities and very bad maintained.
Gonzalo G.
Google
The location is nice for travelers and the room was clean but if you're going there touch the blankets maybe are wet. The room for sleep it nice so silence.
We paid 25 euros per night and the wasn't AC maybe Mumbai it's expensive.
Some services are bad.
Our problem was with the laundry because the clothes were wet to backpack. You can read in the rooms the laundry it's right in 24 hours but in our case after more than one day wasn't dry. And the staff didn't worry about that. Only the gave us 100 rupees discount, the bill was 595 rupees. They don't care and we have to do again laundry in the next destination.
The commun area was in works so imposible stay there. The staff explain us if we want the breakfast we can have in the room, it's crazy. The room was tiny.