Travelodge by Wyndham Downtown Chicago

Absolutely loved the stay at this hotel! My boyfriend and I are very pleased with our choice & choosing this hotel. Gina was amazing & very friendly. She told us about the area and where to go! She’s a peach! & a really great feature was having a late-checkout time (this does come with a fee, but that’s to be expected). When we checked out, the front desk employees (forgot their names), asked my boyfriend and I if there was anything else they can do for us. The staff was absolutely amazing and took care of us. We will be back if we’re in Chicago again!

PROS: I only stayed one night, but I ddnt have issues with noise that particular night. Although this is a fairly older hotel, there were old fashioned heaters in the room, already set to its highest setting, and it was still cold. The bathroom was nice to look at. CONS: While, I think the place is over priced for what you get, I would definitely pay more to stay elsewhere the next time. There is something about the aesthetics of the whole entire place that’s unsettling. I do agree with the previous reviews, it doesn’t feel comfortable, especially not for a woman. Some thing about it is really sketchy, all down to the people. The curtains in the room were not long enough, the room looks clean, but I actually wasn’t. And the entire hotel did have a stench. That goes for the hallways, lobby as well as the room. Quiet at night, but the following morning, there was more than enough noise to check out super early. There were a lot of doors, slamming, you can hear your neighbors through the vent in the bathroom very clearly. You can hear people talking to the walls. Insulation is horrible. The weirdest thing about the whole situation is, they were playing slow, sexual music in the lobby. And I’m talking about the explicit guy for a while. I wouldn’t necessarily call them fighting music. ESPECIALLY when the staff is all male. All in all, I didn’t have any issues getting to sleep I came for, although the water didn’t get very hot. I got my deposit back within 24 hours so all in all, if you just need a place to stay for the night, go for it… but if your big on the cons, don’t.

Good hotel for the price. Pretty old and has clear signs of use, but clean and safe. Staff is very kind. Doesn’t have breakfast included, but there’s a nice coffee place inside the premises and plenty of restaurants around the corner. Comfy bed, cable TV, amenities such as soap and shampoo available in the room. One thing I missed is availability of outlets. Although some around the room, only 1 worked and that was a bit frustrating if you need to charge your phone and something else at the same time. The hotel is at a walkable distance to Millenium Park and to Blue Line’s Jackson station. Several bus lines around the hotel also. If you have light sleep, the train passes half a block from the hotel, so that might disturb you. There’s a parking lot in front of the hotel.

I thoroughly enjoyed my stay at this charming hotel! The location is unbeatable, with easy access to public transportation, Grant Park, and top attractions. The staff truly made my experience exceptional - they were friendly, helpful, and always greeted me with a smile. My room was spacious and comfortable, and I appreciated the nostalgic charm of the 1930s building. While some interior updates would elevate the hotel to perfection, I wouldn't hesitate to recommend it to anyone looking for a convenient and welcoming stay.

The price was better than most at $70 but the building is so old that the radiator heating made the air bone dry. The us a Thai restaurant downstairs connected to the hotel which is convenient, as well as the numerous restaurants, cafes, shops, and other things within waking distance of the hotel. The twin room i had didn't have a fridge nor wifi which was horrible. The view was really nice. The pace was clean. The halls were creepy and there was a bit of noise from other guests and the staff because the sounds travel. It was a decent stay but could've been a bit lower priced. Service was chill.

Stayed here for one night before attending a Bears game at Soldier Field. The room was nice, plenty of space and a decent bathroom, all were clean and had a nice view of the city. The beds were a bit soft and could use upgraded mattresses. The shower was cool to lukewarm at best, though it did warm up just a bit after about 10 minutes. Otherwise, the stay was great, we were within walking distance of the game and good food. The staff were very friendly and helpful and the hotel overall is nice. It just needs some updates.

I stayed to attend a conference at McCormick Place. It is in a good location as it’s close to many bus routes. The bean/Cloud Gate and Art Institute are 15 minutes away from walking. The staff were friendly and helpful, especially Arturo and Ashli. Arturo stashed my bag for me and Ashli gave me good recommendations. However, my room strongly smelled like marijuana which is why I had to lower my rating. The beds were comfy and the restroom was clean, but the scent of marijuana kept me from having an overall good experience.

Perfect location for a great Chicago trip. Everything else was lacking... a lot. First red flag was the fact that we could see the ripped, burnt mattress from the doorway. Then add the wires, faulty TV, lack of hot water, and cheap jewelry from the last patrons. No one was able to provide or find proper sheets to cover this vile mattress, and the MOD badmouthed and blamed her staff, that was standing next to her. Luckily the next shift was able to help and moved us to a different room... after the first night stay with the mattress that the staff audibly gasped over when shown pictures. The new room was a bit cleaner and mattress wasn't a sad picture of neglect and sin.. still found make up from the last patrons in this room though. If you need a place to keep your bags while enjoying the city, this place is central to a lot and a great location. Other than that and Manager Leanne helping us when no one else would, this will not be a suggest stay the next time I am in the city.

From the moment my husband and I walked in the door, Arturo and Gina made our stay beautiful and memorable and are the reason we will return to this place next year. I come to Chicago every year for my family Christmas. I'm sure everyone knows how hard it is these days to find people who truly care about the customer, who go above and beyond to make people feel comfortable, welcome, in a professional manner. Arturo shared his passion and love for customer service with me and why it matters to him and he attended to every one of our needs, even thinking ahead on what they might be. I saw him standing out in the freezing cold greeting guests and when I asked if that was hard, he said no, he loves his job. What a beautiful positive attitude. Gina likewise was so sweet when I asked her for tips on local restaurants and she offered extra information while giving me a printout and a sweet smile. I appreciated the two of them so much and they make a huge difference in this robotic, lonely world we live in. Thank you for reminding me that there is really humanity and real customer service still! You made our Christmas.

Based on its ties to Wyndham, I was hoping for better, but for a two-star budget hotel, Travelodge simply met expectations. While the lobby looks renovated, the interior rooms match the exterior of the building: old. I booked a one-night stay here via a third party booking site. There were no issues with the reservation when we checked in. Despite prepaying for the room, they do have a $75 required deposit/authorization at check-in (returned back to your credit card at the end of your stay). I booked a king bed room and we actually were treated to a spacious king bed deluxe suite (extra bed), desk, couch, microwave, mini fridge, and coffee maker. They had tvs and a box of tissues in each bedroom area. There was also a hairdryer in the bathroom and an ironing board. Towels were clean. Basic toiletries (shampoo, conditioner, bar of soap) were provided. Water pressure in the shower was low; temperature was good. It was a hot summer night and the air conditioning was blasting, which was just what we needed. The Travelodge hotel isn't going to win any awards. There were spots on the carpet and spots of mildew/mold in the bathroom where the cleaning people just seemed to give up. There were also some cracks in the fixtures. But it was "clean enough" for a night. The biggest offense was the patch of lint that was tucked in the bedsheets. It dusted away easily, and the rest of the sheets seemed clean, but it's a little off-putting when you climb into bed for the night and find grit in a bed that you expect to be clean... makes you wonder about the type of cleaning job and quality checks that are done here. Ice machines were located on a few floors, which were noted on the keycard, though we didn't check it out. There's free WiFi which worked well throughout the building. The hotel lobby doors seemed to remain unlocked at all times, even at night, but there is a security guard present to mitigate concern. There are a few tables and chairs in the lobby, however the open seating area gets closed off at 10pm. The lobby is also connected to a Thai/sushi restaurant. Checkout is at 11am which is clearly noted in the hotel room. You can store your bags at the hotel after checkout (complimentary amenity), however you have to pick them up by 3pm. We decided to keep our bags with us after learning about the 3pm deadline, as we knew we were still going to be out and about at that time and didn't want to rush back just to pick up the bags in the middle of the afternoon. Aside from the price factor, location is another redeeming quality of the hotel. Located in Printer's Row, it's near Grant Park and Buckingham Fountain and close to the Museum Campus. We only needed to stay here for one night, so Travelodge was an affordable and convenient option to get the job done. But if you're staying for multiple nights, I would recommend springing for something nicer for more comfort.

Conveniently located off I-94 and near Millennium Park, our location offers easy access to the most popular attractions in the area. Very old hotel, but it holds its significance. The lobby is nice and modern. big sitting area and two restaurants attached to it (not sure its a hotel or separately owned). We got a room on 12 th floor, a Smelly corridor, and not enough lighting. when we tried to enter the room, it was not opening, seems it was stuck. I tried for a good 10 minutes- but nothing worked. I went downstairs and requested them to change our room - they were giving typical answers- 'Sir please try again, let me change your card' but nothing worked for me. it seems the gate was not closing properly, they called the maintenance guy and he worked on this for 30 minutes - finally, it did work. but they were not ready to change our room. Apart from the above issue, the Hotel location was perfect, right on the loop. I got Willis's tower view room - amazing! The room was okay though, not bad, not that great types! The beds are small and not so comfortable but we managed somehow. I would give it 4/5 just because of its location.

Understand that this is a bargain basement hotel in downtown. Rooms are small and since they use window AC units there's plenty of street noise even on the 11th floor. Upside, they did offer a late checkout. Keys had to be reactivated and Housekeeping only walked in once before our late checkout Parking is in a private lot across the street. As of 9/2024 the rate was $62 for 24 hrs. Some of our issues: The electric outlets were so worn out that chargers would not stay in. None of the outlets on the desk worked. On the nightstands the only plug that worked was occupied by the clock. So, have the time available OR plug in your devices. Bathtub had no stopper. Called the front desk and was told "The pipes leak so we don't provide stoppers." If you need a place to crash, don't have a car, and there aren't multiple people in the room, I would describe the place as marginally adequate.

I've stayed here a couple of times when I was in Chicago. Both times it was to run a race where the start and finish lines were located in nearby Grant Park. My stays were about 12 years apart from each other and it has made some slight improvements. They did expand the lobby a bit to make it look more inviting. I was just here for the Chicago Marathon this past Sunday and this was still a very ideal location for those running in the race. Other than that, it's a pretty low budget hotel, but with a hefty price tag for race weekends. I assume that the price is always inflated whenever there's a big event. Fortunately for me, I had enough Wyndham Reward Points to cover my entire stay. If I weren't here for the race, I would look for another place outside of the Loop. Rooms here will vary. My room for this recent stay was up on the 11th floor. Unlike my friend's room, it did not come with a mini fridge or a microwave as is pretty common these days even for a budget hotel. The bathroom was small with very little counter space to set down my toiletries. The bed was pretty lumpy, old, and uncomfortable. It was definitely due to be replaced. The radiator seemed to be making random banging noises if it's turned completely off. Even on the 11th floor, you can hear the train run routinely all throughout the night. The noise didn't bother me much as I will sometimes fall asleep with the TV on. Still with all of the shortcomings, it's an adequate place for a short trip as clean towels were provided, it's close to a couple of CTA train stations, and there's plenty of good restaurant options all within walking distance.

Let start with the most egregious issue. Building safety: no internal stairwell to get to the first floor. Two nights in row with tornado warnings and the second night the manager apparently informed guests "tornadoes don't hit in the city". A window was blown out on the previous night during the tornado warnings. Tonight, 10 touchdowns occurred in Chicagoland. So on top of no internal stairwell the staff will fully provided people with dangerous and incorrect information. This place is a tragedy waiting to happen. Oh , and the old air conditioner is on its last leg. Weird smell in the room likely because it hasn't been updated since the 60's or 70's.

How is this hotel still in business?? It's filthy. I regret booking it hut it was the only one that had a room left and was close to Grant Park. The restroom was so nasty, they did not clean the toilet and there were weird stains on the bathtub and sink. The bedsheets were thin so you could easily see the old mattress underneath with unknown yellow spots. The light in the room did not work and the room was so small, it was basically next to the ancient air conditioner that smelled musky. In addition, the space under the door was huge, it was basically a safety hazard. Please, no matter how desperate you are, pay a little more to stay at a LIVABLE hotel. We did not stay to confirm if the rooms did indeed have bed bugs.

Why the excellent rating? Because you have to balance your priorities when you evaluate a hotel. I was looking for a safe place to stay close to the attractions that I wanted to visit. This hotel is right in that sweet spot: safe, convenient, clean AND affordable. I have to credit Gina at the front desk for her incredible patience with guests and her expertise with simultaneously handling check-ins, phone calls, and guest errors. I also want to give a big shout out to Courtney for making me feel welcome, not just for helping me with my luggage, but for giving my husband some great advice on getting a Ventra card. This is not a place to honeymoon, not a place to hang in your hotel room. You're here for the museums and boat tours. I was concerned about the mixed reviews, I've stayed in some real rat holes in the past because I didn't want to spend any time in the area, and just wanted to get some sleep before getting back on the road. This trip was different, even given that I couldn't see everything in The Loop over just two days. If you're meeting friends, the lobby is attractive and clean. The elevators look brand new and are kept shiny clean. That's usually one area housekeeping ignores... but they shouldn't. People notice it if elevators aren't kept clean and pretty. My room was super clean, decent carpeting, fresh paint and nice linens. The bed was just fine. The building is old, but our room had a smoke detector and a sprinkler. Old buildings have structural problems with old wiring so having a sprinkler in the room is a big plus. Many other structural problems you would expect from an old building have been addressed. (Remember that if the building were to be completely renovated, it would be too expensive to stay in.) The door to my 6th floor room closed well with a good locking mechanism. The keycard uses tapping instead of sliding into a slot. The small bathroom was updated with fresh fixtures, although someone cracked the pedestal sink. The 40" TV and its remote worked nicely. The padded headboard was in perfect condition. The furniture was only lightly worn. The lights and alarm clock worked even if their shades. weren't in good condition. An effort was made to install some decent artwork. What bothered other reviewers was the street noise. The El runs right by the hotel. The only way to address this is to replace each single paned casement window with a double or triple paned fixed window with the A/C unit underneath in its own slot. That would be a huge expense, and drive the rent up big time. My husband pointed out that you could deal with street noise by setting the A/C fan on high. Our A/C unit was small but brand new. Heating might still be done with the original steam heat system.

You get what you pay for right? Well, I thought I was getting a great deal with the hotel across from the college my son was checking out on April 15th. We just needed a place to lay our heads. WELL when my son laid his head down and said Mom what is this little dot? It turned out to be a bedbug. So we hightailed it out of there and went to a different hotel. We got this hotel from Groupon and Groupon has yet to refund our money. The hotel itself was very understanding and helpful- but hello! I didn't want bedbugs in our clothes or person!! Order # 1448821579 | Purchased on Apr 10, 2021

Terrible experience. Bugs crawling all around the bathroom - floor and walls. Air conditioner sounded like it was ready to fail. Looks like no updates since 1960s. In addition, the Mexican Independence celebration was taking place right at your front door. Know they had no control over that, but added to the negative experience.

Unfortunately, would NOT recommend this place at all... As soon as my girlfriend and I get there, the lobby exceeded our expectations. Good front desk service as well. The part when it went downhill was the second we got into our room, 2 very big cockroaches. (Shown in pictures). One of them was falling off the bed so we instantly had to leave. When talking to the receptionist to get our refund, it was as if they've gone through this before because they did not say anything about the situation. The worst part about this situation was that it was New Years Eve... not only did we lose our place to stay, every hotel in Chicago seemed booked. Making us homeless for the night and our NYE event next door to the Travelodge was tragic. I would say, you get what you paid for but for us, it was more expensive then the very beautiful Hilton next door. Strange. If you stay here, just don't expect anything, at all. Wishing the best!

Worst experience. Dirty rooms and the beds and the carpets have Stains everywhere! Floors are disgusting and so is the staff. Front desk and the security are scum! I talked to the security downstairs who does absolutely nothing but ask for room key to "certain" people before you even enter the building. I went two minutes away to Get food after asking security for directions to which he gave me none. Came back not even 2 minutes later he's asking for my room key while my hands are full with bags. They stop me and escort me to front desk even after seeing me over 5 times come and go! Made my food cold and even claimed I wasn't a guest!!! Unacceptable! Fire everyone and hire new maids!

It was decent for the 2 days I stayed there. The beds are small and not so comfortable. The building itself is old and could use some TLC. The train can be heard at all hours. I will say, the location is perfect! You are minutes away from a lot of popular things to do in the area.

This hotel is ran down, outdated and the staff is rude. The curtains had holes in them, the windows were nasty and they had not vacuumed the floors at all. The TV didn't work and it was extremely noisy. The only positive was the location.

I had low expectations knowing it was a budget hotel and already had bad reviews but I was still unpleasantly surprised when I saw my room. The lobby is pretty nice but once I got off the elevator I was disappointed. Everything is very narrow and old. I'm usually quite lenient with hotels and let a lot slide but this was too much. The window was small and very worn down. It almost looked like it would disintegrate. The neighborhood was loud with street construction that lasted literally all night, the train and the parking lot across the street. There's exposed plumbing which I'm not sure if it's supposed to be a design element or not but there were creaking noises coming from that all night too. I got absolutely no sleep and checked out a night early because I couldn't take it anymore. The two restaurants connected to the lobby were nice and the location was good in terms of public transportation and walking distance to Grant Park. I also saw no bugs so that's a plus....I suppose.

At the end of the day, location location location is all we cared about and this hotel met that requirement. For the location, the price was great. Surrounding hotels that were much more modern were at least a couple hundred more in price for several nights of stay. We were across the street from Grant Park and down the street a mile or so from Cloud Gate. We stayed for 3 nights. The lobby is very nice, check in was seamless and all of the staff (front desk, security, down to housekeeping) were SO kind. We were on the top floor (12th) which was a lovely surprise. It had a great view. Yes; the rooms are dated and vintage. The floors are old carpet, very small window unfortunately with a window AC and steam pipes that banged every 20 minutes or so. Top level; it's clean. The floors were vacuumed, bathroom wiped down, bed made, etc. The longer you're there the more you notice like the makeup stains on the towels, etc. but nothing a replacement towel can't fix. Overall, we greatly enjoyed our stay here. Our priority when traveling is cheaper accommodation in a great location and that met those needs. We were hardly in the room anyways. When we come back, this location will absolutely be considered again.

Totally wasn't what we were expecting. Pay the extra money for a nice hotel, seriously. This wasn't worth the price at all. The lobby is nice when you walk in, but when you get to the hotel rooms/hallways it's creepy... it feels like one of those hotels from a horror movie that ends up being haunted. It looks like it's never been renovated. The hotel room was small, and the bathroom was ridiculous. There was hardly any room in it, and opening the door was hard from the inside because of the tight space. The entire place has a dirty feel to it. I was honestly expecting to see a mouse or a rat running around, but thankfully I didn't. The elevator was creepy, it kept stopping on the 8th floor and no one was even there when the doors opened. The only good thing about this was the cafe next door. They had great food!

The location of this hotel was very nearby every major attractions which made our very hectic schedule to visit all the places much easier. I was completely satisfied with the room I got for me and my friends within the price range. The room was clean and spacious and the hotel staff very cooperative .

We stayed here because of close proximity to my children's college. The staff was amazing, the only downside was the water pressure for the shower was really low and difficult to have a good shower. Otherwise it was good! The cafe downstairs was excellent!

for the love of god, please just trust the reviews and pay extra money for the better, MORE LIVE-ABLE HOTEL ROOM. you quite literally get what you pay for. when u walk in, u may think wow the front lobby! it looks so nice and clean! literally the moment ur elevator door opens you can see it's just not the same place, whatsoever. you can tell it's gonna be absolutely disgusting, but when you try to book a hotel for a night that lady gaga is performing and every other hotel is sold out, you wonder how u get such a "good priced" hotel?? you would be better off sleeping on the streets of chicago. i have nothing more to say, the picture of the cockroach speaks for itself.

As of this review, I had just checked out and I'm on my way to O'Hare. I was very, very skeptical about booking this hotel after reading the horror stories in reviews, but decided to take a chance, and I was surprised. This hotel is not the worst, but it's not the best either. This hotel defines the "you get what you pay for" motto as you can see the compromise and middle-ground that comes with booking a room at this hotel. My room altogether, while it's pretty outdated(I assume the building is a pre-World War II building), it was clean and the bed was comfortable. The pillows were a bit flat, but manageable. The bathroom was also clean as well and the shower was actually decent at best. The staff were super professional and allowed me to check my bag in before check-in time. There's two restaurants attached to this hotel. I went to the Cafe that was attached to the hotel and it was great. Good food and great service. The hotel is located near several CTA 'L' Stations, Harrison on the Red Line, LaSalle on the Blue Line, Adams/Wabash & Harold Washington Library Stations on the Green, Orange, Brown, Purple & Pink lines. There's also a bunch of bus routes nearby as well. There's also a bunch of restaurants and convenience stores nearby. I saw pictures from other reviewers here that their rooms had an abundance of available outlets near the bed. My room did not, which was a bummer. I had at least 4 available outlets and there was another two that was screwed in shut and covered. There were two by the TV, but only one plug was working. It also would've been nice if my room had a refrigerator. The carpet is definitely old, but while it looked pretty clean, I kept my socks on. The windows definitely need some cleaning on the outside. The windows at my room were stained with rain water and had cobwebs and some spiders and some trapped bugs as well. Not something I'd want to see when looking out the window to a pretty decent view of the city. Would I book this hotel again? It's one of my choices, but not one where I would be like "OMG I NEED TO STAY HERE AGAIN" and book immediately. For $47 a night, I guess I can't complain too much as I literally got what I paid for. The rooms and hallways definitely need some kind of modernizing. The lobby was basically the only thing that's updated in this hotel. Decent 4-night stay overall to be honest.

A bit of faded glory, but comfortable, convenient, and clean. The beds are very comfortable and the bathrooms are small but updated. Easy walking to downtown attractions, and a good value. They advertise that parking is available in the ramp across the street "for a nominal fee" which was $44 per day. Front desk staff was friendly and accommodating, but demerits for an overly aggressive/too friendly saleswoman hawking coupon books for Chicago attractions. She buttonholed me a couple of times as I came and went through the lobby. Ugh.

No vending machines, no parking, no manners and no amenities. The checkout staff were rude when I requested my receipt AND they make you pay a $50 retainer for a crappy room, already with damage, that you won't get back for a week (if you get it back)! It was like renting an apartment from a slum lord that just wants to keep your deposit. No free breakfast, not even a muffin and coffee. The lobby was nice though, they have a fancy chandelier.

This is one of the nastiest hotels I've ever stayed in. The hallways smell like stale urine and the room is the size of a cardboard box. The furniture and carpet are easily 30 years old. The walls are so thin you could hear a crumb drop on the street.

Traveling to Chicago on short notice, and during a week with several events taking place, greatly limited my downtown motel options. In that context, the Travelodge Chicago Downtown was a compromise to begin with. Yet, for a property whose greatest advantage is normally rates well below those of nearby motels, its sole redeeming feature was lost. The Travelodge jacked-up their rates for the week. Although situated in a very desirable neighborhood for events and tourism, the motel appeared to be without an meaningful upgrade for the last 80 years. Arriving after dark, I had to wind my way past two groups of 'working girls' to reach the entry. Stepping into the dimly-lit lobby brought thoughts of a 1930's Jean Harlow movie. Long corridors and individual rooms seem to all be cold concrete walls painted yellow. The room was grimy and worn, but fortunately, the mattress was decent. Air conditioning was provided by noisy and old window units. Nothing about my experience in this motel brought even remote comfort, and I checked-out long before my business meeting to begin the process of forgetting about this motel. I've stayed comfortably in century-old hotels, in older European-style hotels and in cheap highway truck stops. Few were as creepy or uncomfortable as the Travelodge Chicago Downtown. Two stars only due to location and having a room available, and that is being extremely generous.

Don't come here after a long night of dancing. Got a room (4/29/2022) with two fernances (whatever), one with a control settling and the other with a nib, the size of a "aux" plug in. Offered the A.M. manager Shelby (I believe was her name), to help fix the problem with some tweezers from the utility closet since we were only here for a bit after being out all night. She didn't have clearance to do such act (????) and didn't have extra rooms to move us. So here we slept in a hot room with one furnace running full power under an AC window unit blowing cold air AND while being ON CARPET and we can't do anything about it... dangerous rooms here beware, but Hotel staff is super friendly 10/10.

Staff was rude, hotel was dirty and terrible looking. Had a problem with my receipt and I received bad treatment and almost not help.

Old, run down hotel. Rooms smell awful, dirty, full of bugs. Just stayed for the night while passing through, would have left if I hadnt already paid 100$ to park my car across the street. Do yourself a favor a spend the extra money for a nice place, this is certainly not worth it.

Maybe Travelodge and I were just made for each other: I didn't have a car in Chicago, so the parking fee couldn't have bothered me, I didn't bring a computer and hence wasn't much worried about the wifi, and whatever complaints others have had about the elevator seemed to have been resolved. It is true that the temp controls in the room are a little wonky and that the tap water is (gross) yellow. It is also true that the El runs by your window. But you know what? We paid $80 for a huge room with a mini fridge in a cool old building in Downtown Chicago a few feet from the train and a few blocks from Grant Park and the Art Institute. Nice window views, friendly staff (who allowed us very early check in), and an unbeatable location for a half to a third of what we'd have paid at the other chain hotels. I honestly don't get how people pay this little comparatively and then expect amenities associated with much higher prices. You don't get craft brew for PBR money.

Booked a nites stay but had to cancel well in advance. Credit card was still charged. After trying 6 times to get documents from this hotel regarding the cancellation I was very unsuccessful. They could care less. Will never stay here now. Better hope you don't need anything from them, they are totally useless. Karin Labriola

Booked a nights stay with this Hotel using a third-party roomdi which I highly suggest to stay away from. Even though the hotel reservations were cancelled our credit card was still charged we were trying to dispute it and after six phone calls to this hotel to provide documentation that it was canceled and we never stayed they were no help to us. Will never stay at this hotel hope you never have a problem with this hotel they are totally useless. Angels labriola

This hotel/ motel is very European in style (European hotels/ hostels are below your current home vs the US hotels being above your current home) and it is very apparent from looking online at reviews/ their website. The rooms are dated. The purpose of this hotel is to rest and clean up before your next adventure. It is not the Travelodge's fault if you are surprised by the hotel's basic condition. Pros: Location (we had an event at grant park and this hotel is literally across the street) it is close to all of the action in the city and a few steps from restaurants/ parks/ and public transit. The bed was comfy/ serviceable, the room was clean, the staff was very kind and accommodating, the lobby was nice and modern. There is an affordable breakfast/ lunch space in the hotel. The cons: The TV sheet was old/ not accurate, and the TV would lose signal constantly due to the train (if you have the window a/c on at night it acts as white noise to cancel out train noise), the sink had trouble draining, and you had to finesse the card reader for a minute or two to get the key cards to work. People complain about the travelodge being dated, but honestly if they updated the hotel the price/ rewards points needed would double to stay there.

I stayed at the Travelodge Downtown when I was on vacation in Chicago (December 16-19, 2016). I'd already booked my flight with Southwest Airlines and on the their website they had a link which would switch you over to booking.com to find a hotel. It was about a month before my trip, so I used this link to book my room. It was important for me to find a hotel somewhere in the downtown area because I'd made plans to visit the Willis Tower and attend a Chicago Bears/Green Bay Packers football game (among other things). I also wanted to make sure I was near public transit so I could easily get around. I looked for the best deal among hotels that appeared to be up to my modest standards. The more I researched, the more this hotel stood out. I decided to go with Travelodge due to the location, price and the photos I saw of it on Yelp. The total price I paid for my stay was only $266.44! As soon as I arrived, I felt like I'd made the right choice. I'd read that Travelodge had rude employees so I was surprised when one of the workers held the door open for me even though I only had one piece of luggage and could have easily entered without any assistance. The guy at the front desk was very polite as well. I saw a business center (two computers and a printer) a short walk directly across the room from the front desk with an old looking ATM beside it. There were restaurants on both sides of the lobby. One was a Thai restaurant and the other appeared to be a regular diner. The hotel lobby was spotless and there was a Christmas tree with presents surrounding it up front. I was handed a card key to room 1112, which is on the 11th floor of this 12 story hotel. I could tell the building was old when I got off the elevator and saw pipes hanging from the ceiling in the hallway leading to my room. But the pipes were neatly painted over. The hallway was quiet and the only noise I heard was from a cleaning lady doing her job. I opened the door of my room and I was pleased with what I saw. It was small but I expected that. It was a basic room with no refrigerator or microwave (though I could have gotten one with those appliances had I decided to pay more). There was an alarm clock, a flat screen TV (which had lots of stations though I didn't see any premium stations) and the bed (with three pillows and fresh white sheets underneath the bedspread) was like laying on a cloud. The restroom was tiny but clean, with small bars of soap and white towels that were replaced daily. Even though it was frigid outside, my room was already warm even before turning on the heat. When I finally turned on the heating system, I learned that it warms the little room up quickly. Another thing I loved about my room was the view. I opened up the curtain and saw Chicago's skyline stacked up like huge dominoes. The more prominent buildings I noticed right away were the Willis Tower and Roosevelt University. The subway station was about a block and a half away and I could see (and hear) the trains every few minutes. Some people may be annoyed at the rumbling trains but it didn't bother me or disturb my sleep. I just viewed it as a part of life in the city. Millenium Park is nearby as well as plenty of restaurants and pizzerias. Bus 146 which goes to Soldier Field has a stop within walking distance. Some of the imperfections of my room were the flimsy, hollow furniture and the fact that the curtain covering my window was old and had a small hole at the bottom left side. And since it was located above the heater, it would get very warm whenever the heating system was on. Since there was no iron/ironing board, you have to call the front desk and ask for them. The iron worked fine but the board was uneven and rocked when you ironed on it. Though I certainly appreciate them having a business center that doesn't charge you extra to use it, the computer times out once you've been on it for half an hour and goes back to its main screen. And the printer was out of order. When I wanted to print my airline boarding pass for the trip home, the guy at the front desk offered to print it for me on his computer but he printed the wrong thing then said, "Well I'm sure you can just print it at the airport" after I told him. I didn't push the issue because it really wasn't that serious. Also the ATM was out of order. Overall the customer service was good though. I especially liked dealing with the cute Puerto Rican woman who worked there. I lost my room key on my 2nd day and she replaced it free of charge after checking my ID. There is no taxi stand at this hotel, so when I checked out early in the morning on December 19, they hailed a taxi for me by turning on a light outside the front entrance. In less than 5 minutes a cab showed up and took me to Midway Airport for about $30. I'm rating this hotel 3 stars instead of 4 due to the printer, ATM & ironing issues. But yes I'd definitely stay here again.

First of all, my mom was pissed that the front desk person wasn't able to tell us where to park. Also there was a RAT in the parking area they told us to go into. We got to the our door and our key card didn't work, so we had to go all the way back down and get a new card. Then when we finally get into the room, the water was leaking in the bath tub. At least the beds were clean, but my allergies kicked up because of the dust. But the place isn't bad for the price and kitchen set up. Overall I'm just glad we're close to the concert venue, but service could've been better.

I was in town for the Chicago Marathon, so I chose Travelodge due to it very convenient location to the entrance and exit from the marathon, and its very reasonable price. It as around $200 cheaper per night than the surrounding hotels, despite having a better location to the marathon start and finish. The rooms were also clean, and the staff was very nice and friendly. This includes all the staff members that I interacted with, which included the front desk, security, and cleaning staff. The security guards also escort guests on the elevators in the evening. They also have a computer in the lobby where you can print airline boarding passes for free, as well as an ATM. There is a Thai restaurant on one side of the hotel, and a breakfast and lunch restaurant on the other side. I give 5 stars for its very reasonable price and great location. It is not a 5 star hotel in the sense of a fancy ritzy and upscale hotel, but is a 5 star hotel if you want an affordable downtown hotel with a great location (Wabash and East Harrison). I would definitely return to this hotel and highly recommend it if you want an affordable hotel downtown, especially if you are running the Chicago Marathon.

Serina was quick, professional and was fun to chat with during registration. Michael was 10 stars when asking what to do or where to eat. Super personable!!

My daughter and I came into town for a concert and we were pleasantly surprised with the room we had at Travelodge. The location was great with overnight parking right across the street. The room was clean & had a really comfortable bed. The room itself was rather large with a good view. I would definitely come back & stay here in Chicago.

I have stayed in many subpar hotels but this one takes the cake. No working television. Barely functional AC. No hot water. The website mentions hot breakfast but that is not provided. The towels are filthy with makeup and who knows what stained on them. The landline was disconnected so it's really just here for show. And to top it all off they overcharged 70$ per night with no warning or reason. The only reason at all they even get one star is their third shift staff is very courteous and as helpful as they can be. DO NOT STAY HERE UNDER ANY CIRCUMSTANCES

Worst stay ever paid my money and got no hot water to take a shower I called the front desk and they tell me that the hot water tank is broken and then tried to take the elevator and that was broken and I was on the 10th floor smh ‍ this the worst of it all the offer to refund me $25 dollars a real smack in the face so I say if you can find a different place I would

This is a very dated hotel, with very dated rooms. The rooms had window A/C units which took two plus days to get my room to a comfortable temperature. The security of this hotel is also questionable. The room doors were not auto closing, and whereas in every other hotel I've stayed in, instead of a latch to act as a second locking mechanism, this hotel has a chain, which did not look secure. Other than its somewhat convenient location to the riverfront, I would not recommend staying here. As a longtime Wyndham Vacation owner, I don't like saying negative things about the company's properties, but this one needs some serious help.

Three things I liked about the hotel, Convenient location. Comfy bed. Held our bags in the morning after checking out due to our late flight. Some things that could have been better, A room with a king size bed had 3 tiny pillows, I don't even think they were standard size. The size of them isn't what bothered me but it was the fact there was only 3 and no extra one in the closet or drawers. Secondly we used the coffee pot one morning and used up both cups, creamers and sugar. After coming back to the room before going out for dinner the room was "cleaned" (bed made, new towels) but the coffee pot wasn't emptied nor was anything restocked. So no coffee for the next morning. Lastly, when we were leaving one morning for a scheduled tour a very pushy woman in the lobby stops us. We tell we have a tour and we need to go, she proceeds to ask us questions and tell us about Wyndham rewards and if we have ever stayed there. After three times telling her we needed to go; (our uber was now outside) she still asked us to come over to her desk. I get it it's her job to sell whatever she was trying to, but after the first time us telling her we had to go she should have backed down tell us have a great day. Would I stay here again? Probably not at this location but maybe in another city.

Perfect for the sports fan on a budget. 1 block from the Red Line to get to Sox's and Cub's games. Walking distance to Soldier Field. There is also a bus that goes to Soldier Field nearby. We picked this hotel for location and price. The price we paid here for 4 nights was the same as 1 night everywhere else we looked at. Location is really great. Close to public transportation to get anywhere in the city, many restaurants and stores nearby, walking distance to Grant and Millennium Park. We arrived early straight from Midway. We planned to check our bags and come back later but were able to check in early. The lobby is nice and modern. There are two attached restaurants. One Thai and the other a diner type. Our room was very small. NYC small. It was clean though. The TV had tons of channels. My only complaint with the room was that it was hard to get a good nights sleep. In the window that had the ac unit the curtain was too short so light was always coming in. Our room (1035) was a corner room on the 10th floor. It backed up to an alley that had trucks coming and going starting at 4 am everyday. Normally I would have an eye mask and ear plugs but didn't bring them this trip. Besides the outside noise the hotel was quiet. Didn't hear any of our neighbors. All employees I interacted with were very friendly. We checked our bags after check out and used their business center to print our boarding passes. I was a little nervous about this hotel but it is really not bad. If I needed a deal I would stay here again.

I booked this place because it was downtown, affordable, and southwest was offering me 3,000 Rapid Rewards points. I was on a one night trip by myself and was really excited to have some relaxing alone time. When I first walked into my room I was caught off guard by the unique layout. I had a two bed room where the beds were set up adjacent to each other. It had a cute little kitchenette and a narrow bathroom. It looked like a very old apartment that was converted into a hotel. Even though it was obviously an old building it was still very clean and well kept. The room has very old windows which made the room very cold. I turned up the furnace but it didn't seem to get any warmer in there. The beds have only a very thin blanket and a non-fitted sheet to use for warmth. I ended up using the blankets/sheets from both beds so that I could get warm. The room has an old furnace with exposed pipes. The pipes were clanking loudly on and off all night. I got very little sleep. Another thing that really bothered me was that one of the two windows had a short curtain so there was about an 8" gap between the air conditioner and the curtain. Luckily there was no window in the building next door. The experience wasn't great. I don't know if I'll be back or not. I interacted with about four different staff members during my stay and they were all really friendly.

I liked staying here. We got a two bedroom room and it had a lot of space. Everyone who worked there that we dealt with was helpful and kind. It's not a fancy place, and that is a plus for me. My only complaint really is the bathroom... we had three people in our room and there's definitely not enough counter space in there to set all your stuff and leave it for the duration for your trip, not even all your toothbrushes and toothpaste. Location is really key for this hotel. I loved that it was right next to coffee, a liquor store and a short walk to a 7 eleven and lots of other little things you may need to stop at, and it's a short drive to anywhere else. I didn't have a car but my friend did, they were under the impression it would have *free* parking but there is a fee, though you get a small discount if you are staying at the hotel. Still seemed a bit expensive though.

I would give this place 0 stars if I could! The worst service I have ever experienced, and while waiting in the lobby witnessed horrendous service given to others. The man at the counter yelled at someone on the phone when they called to check on a reservation. He told the person on the phone that he didn't have time to check on their reservation because he has 200 people waiting at the desk. There was nobody at the desk! This place is also dirty and not worth the money. The Congress next door is much nicer and much friendlier staff! Do not stay here unless you have to!

What a terrible hotel. The room was extremely cold in winter with no proper heating system; the street was so noisy that I can hardly sleep at night. I requested a late check out for an hour because I arrived at midnight but the staff keeps banging my door to wake me up. I asked for a baggage storage and they said no because of COVID, yet the guy talking to me haven't put his mask on. Lol.

Having spent well under $100 for a room with a prime location in downtown Chicago, I feel it's necessary to approach this property with appropriate expectations. This is a budget hotel. As such, I only expected a clean, comfortable room in a safe facility--and that's exactly what I got. When walking up to this property, the curb appeal isn't great. The signage is faded, the outside appears that it hasn't been power washed in decades, and the surrounding run-down parking facilities give the immediate area a bit of a sketchy feel. However, there's plenty of great attractions in easy walking distance in every direction. The hotel is also a block away from a red line subway station, 2-3 blocks from a stop on the 'L' (where a ton of elevated train lines come together), and dozens of bus routes are easily accessible in every direction. This is a great location for a "home base" to set out and see the city from. There's also some convenient fast food restaurants right across the street (Dunkin Donuts, Subway, etc), and the 2 on-site restaurants are reasonably priced and quite good. The lobby of this property looks 20 years newer than anything else. Very modern, warm and inviting. The service I received at the front desk wasn't what I'd call warm and friendly, but it was to-the-point and effective. Built in 1928, many areas of the hotel haven't been significantly updated in many years. This is most noticeable in the guest room hallways, which are a bit gloomy with worn carpet and tons of piping and cabling hanging from the ceilings. However, the old architectural details give the property a lot of character. The room was a bit dated, but spotlessly clean. And I mean SPOTLESSLY clean. I couldn't find a single stain or stray hair on the dated bed linens, a single crumb on the carpet or furniture, or a single spot in the bathroom. Very, very impressive. The room even smelled clean. While everything was a bit dated and worn, nothing significant was broken. The bed even featured a pillowtop mattress. One of the brightest spots was the bathroom. While simple, it appeared to have been gutted and renovated quite recently with a new tub, shower head, and sink. Another surprise given the building's age was the abundance of power outlets available near the desk and bed. I counted 7 outlets total--most new hotels can't even offer this! The room's climate control system was... interesting. The building has an old-fashioned central radiator heat system (you have no control over this in the room), but there was a window-mounted HVAC unit to handle air conditioning and supplementary heat. You can turn the fan on if the central heat makes the room too warm, and turn the extra heat on if it's too cold. The room also features its original single-pane window, so I'd imagine outside noise could be a bit of a problem on the lower floors. I only found 1 issue, and it was a fairly big one. When I went to place my bag on the top shelf in the closet, there was a used syringe shoved all the way in the back. Given how spotless everything else at this property was, I'm willing to bet that the housekeeper who cleaned the room wasn't tall enough to see it back there. Its not an excuse for missing something so big, but I'm willing to let it slide somewhat since everything else was so perfect. This may have been a 5-star review otherwise. Overall, I walked away feeling that I got a great value for my money. I stayed in the loop in an almost perfectly clean room for around $60, and the historic building gives the property a lot more character than your typical cookie-cutter branded hotel. If you come in with realistic expectations, you'll probably enjoy your stay at the Travelodge. Just check the top shelf in the closet.

The staff is great. The lobby is very nice and modern looking. The problem is when you go up to your room and get out of the elevators. It looks like the 1920's and reminded me of the titanic. There are exposed pipes on the ceiling the place looks old and run down. Then we get the the room. We are right across from Dunkin Donuts and Baskin Robbins, that's our view, ok, not a big deal really. Then comes the L train all hours of the night, it is so loud. There is so much street noise. The room also has pipes on the ceiling and against the wall. The AC unit is in the window. Now, I could have over looked all this noise, the 1920's and the pipes, but then you have your first night's sleep, if that's what you want to call it.. The beds are horrible. They sink in middle have no support, I think they came with the hotel when bought lol. Then the pillows are thin brinks. We are on our 3rd night and my whole body is killing me. I tried to take a hot bath and the water doesn't even get, or stay hot enough. I had to go get a message yesterday just to be able to make it 4 nights in this place. This morning, I can't even tell I had a message my body is in pain again. My husband can sleep on almost anything and he says he gets no sleep on this bed. He has put his head at the foot of the bed because there is a downward slant from the head of the bed to the foot as well and it's very uncomfortable. You change $165 bucks a night and can't upgrade these beds so your guests can't not ache and get a good night's rest. Stay away from this place. We will never stay here again, even if it was free, unless new pillows and beds were put in.

The Good: great location. Friendly staff who found me a room to check in to at 11am. Clean room. Nice breakfast/lunch diner and an Asian restaurant for lunch/dinner in the lobby. The Bad: the L train was right outside my window and runs all night long. Very loud every 15-20 minutes. The air conditioner is in the window so the curtain is cut short not to block it. So there's bright light shining in. I kept waking up in the middle of the night. Terrible. Water pressure is awful and the water gets either boiling, luke-warm, or cold. Overall not thrilled.