TreeHouse ClubHouse

This was our second visit. Staff are friendly and check-in is quick. The price is very reasonable, and the space is large for kids to play. We’ve come on weekends both times, so we expected it to be busy. However, during our second visit it felt overcrowded. Many parents were sitting inside the play areas while chatting, taking up a lot of space. I understand parents supervising toddlers, but older kids don’t always need adults inside the play area. I have a 16-month-old, and the toddler section was filled with groups of parents sitting there. I had to ask staff to kindly request space so my son could play, which felt uncomfortable. Clearer rules about parents staying outside the play area (when possible) would really help. The toddler toys and overall facility need much better cleaning and sanitation, especially since young children frequently put toys in their mouths.

My Kids (including toddler) loved this place! Each group session is 1hr45, saw they had a birthday room as well. They loved the tube on slide the most i think. They have limited capacity for each session so it didnt get too crowded. They have a wheelchair ramp to get in as well. I would only recommend they get a mounted change table installed in the mens bathroom room. Great place!

Phams comment 👎: Kudos to the Parents and siblings etc. who watch and play with their children!!! 💕 💕 And kudos to the staff for recognizing (: This is a family oriented space with plenty of room, you are able to maneuver to play and watch your little ones also making this an extra special place for families ! Great Place, Great Vibe! To save time, sign your waivers if you have not yet done so. Online first. Saves time 😉 for both you, staff & other adventures. Always Bring socks! (: Food and drinks are available for purchase. Juice, water, pizza, snacks etc.. Cleanliness; You can tell it's clean from the moment you walk in, very bright and open also. Even with the chaotic coat and shoe are ( it's not that bad at all, there's plenty of room) Waiver Screens, floors, play area (most ball pits and tunnels stinkkk, not this place) front desk/food area is also clean. And for being so busy the washrooms have always been clean when I've been there. Price: entry, food and drinks decent. Staff is friendly. Booking a party is easy from start to finish. Party rooms clean. Always a good time for everyone!!!

Great facility for children, staff are fairly inattentive. Though its not the staffs job watch others children they should be enforcing some rules ie. Stopping kids from running up the slides and climbing on the outside of the structure where your not supposed to and jumping off the top ropes into the ball pit with small children in it. People need to learn to control their children and teach them some manners before going into a public facility as such.

Treehouse ClubHouse in Pickering is a good place to bring kids for fun. It is best for toddlers. The area is decent size. There is enough space for kids to run around. You can track where your child is easily as the place is not huge. Staff is friendly and the place is clean. Price is reasonable! Hope there will be more play places like this!

We had my son’s birthday party here tonight, and the staff was absolutely amazing. Everyone was so caring, helpful, and patient. I had to call a couple of times throughout the week, and every staff member I spoke with was kind and accommodating. This place is truly amazing for a birthday party. Thank you again for all your help and for making the night so special.

Very spacious playground with complex structures ( in a good way). Volcanoes, race kart, tubing, long slides, ball pool, many tube slides. My kids had a blast here even though we came during March Break. Though I might not be able to track the whereabouts of my kids continuously, I made sure they know where I sat so I can assist. The fact that there were only certain entry points and clear the crowd every 105 minutes makes the chaos more manageable. Washrooms were clean and there are many tables and chairs for parents.

I came in with coffee and croissant and I was told I'm not allowed to take it inside. I asked if it's okay for today as I'm pregnant and it's my breakfast, she shrugged her shoulders and said no. Super rude. I even told her I see other people inside with coffee and she said oh well I'll go tell them (which I don't think she did cuz the cups were still there). 1. I would understand about wanting to avoid bugs or anything but they sell snacks and drinks themselves so that's not the case. 2. Parents come to relax and also enjoy their time while their children are having fun, yet we had a terrible experience 3. If you're gonna tell one customer about your "rule" tell ALL of them and be a little sympathetic over others. Definitely will not be coming back