Petr Srsen
Google
I booked a stay at the Treehouse Hotel in Miami through Booking.com for April 2025 but ultimately chose not to stay due to the condition of the property. Upon arrival, I noticed that the common areas, corridors, and stairs were visibly dirty, suggesting that cleaning standards were quite poor. The room itself was outdated and unclean, with black hair found on the beds, which was particularly off-putting. Unfortunately, the management was unwilling to offer a refund, which added to the disappointment. While Booking.com facilitated the booking process smoothly, I was very dissatisfied with the state of the hotel itself.