J Dio
Google
I want to give special recognition to Shayne at the front desk. Despite the hotel’s shortcomings, Shayne went above and beyond to provide excellent customer service. He was professional, friendly, and genuinely cared about making my stay as pleasant as possible. It’s clear Shayne takes pride in his work, and he was the one bright spot during an otherwise subpar experience.
If the rest of the hotel operated with the same level of care and dedication as Shayne, it would be a much better place