hannahS8033MF
Google
I honestly don't think I have ever been more impressed with a hotel. I don't usually write reviews but this place absolutely deserves it. From the second we arrived, our airport transport picked us up with cool towels, bottled water and a comfy van. Our driver also gave us a run down of different places we could go during our stay. ||The hotel itself was beautifully designed, the rooms were spacious and exceptionally clean. Housekeeping comes around and cleans your room in the morning and then again in the afternoon to provide a turndown service (which isn't as common these days). ||The best part about Treeline, though, is the staff. They are some of the most attentive and kind people we've ever encountered in our travels. During our stay, my partner fell ill and needed to be hospitalised. It was a very stressful time, but the way the staff supported us was amazing. They helped with transport, called the hospital when our mobiles weren't working, checked in with us, and made sure we had everything we needed. I took fruits and pastries from the breakfast restaurant to my partner each morning and when we returned to the hotel they had a plate of his favourites ready for us to eat in the room. They made a very scary situation so much easier.||On a lighter note, I also had a treatment at the hotel spa (Suri Spa), and it was absolute heaven - its a must do!||We are so grateful for everything the team did for us, and we can’t wait to return under happier circumstances. Thank you for everything.