TRES79 Hotel Boutique Orizaba

I booked 3 nights in the Master Suite, a room we’ve stayed in several times before. Upon arrival, the receptionist informed me that the A/C in that suite wasn’t working and that we would be downgraded to another room. However, I happened to walk by the suite I had reserved and saw that it was already occupied by someone else. Clearly, the story about the A/C was a lie.||When I confronted her, she changed her story and claimed the mattress was damaged. It wasn’t until I mentioned legal action that she sent me to the front desk to “resolve” the issue. We ended up staying in the downgraded room simply because we had a tight schedule and were already there.||Unfortunately, every staff member we interacted with tried to cover for one another, each repeating different excuses. The owner was present and offered a complimentary dinner, but I didn’t want a free meal—I just wanted the suite I paid for.||The downgraded room felt cheap and neglected. The shower doors were covered in old soap scum, and the room showed clear signs of wear and tear.||After this experience, we’ll be looking for a new hotel in the area. It’s disappointing to see such poor service and dishonesty from a place we used to enjoy.||A real shame.

Great hotel. Wonderful courtyard! Good service. Clean. Superb location.

This is amazing property with gorgeous design, an ideal location in the Pueblo Magico of Orizaba, and the kindest staff imaginable! I left a five-day non-refundable reservation at one of their competitors, and it was so worth it to stay here!

This place is AMAZING. The rooms (of which there are only 15) are named and individually themed after famous Mexican personalities. There is a small school right beside it so be prepared for those sounds in the mornings. Though it didn't bother me. The staff is awesome. If you have poor Spanish, or don't speak st all, there is someone on hand that does.

Beautiful building. Nice stuff. Rooms clean and spacious. Well located. Has parking next to the hotel. Breakfast very good. Had an excellent stay. |They let us use the restaurant area for our Christmas dinner. We brought food from another restaurant. Very nice. Highly recommended

This location is almost perfect unless you plan on sleeping in. There is a school right right next door. Being that it is the most expensive in town, I felt being charged 35p if you drank the bottled water, very cheap. Also, if all you want for breakfast is basic pan and coffee this is the offerring, again cheap. The staff and the rooms were excellent. Dinner in the hotel was good.

I stayed in Tres79 Boutique hotel for 4 nights and my wife for 8 extra days. the room are very nice and have all the amenities including a gourmet coffee machine. it is centrally located across form city hall, with great service, and |good breakfasts. they have a nice central patio, great for relaxing or eating in and a small coffee shop and restaurant. it could be the best hotel in town. a winner!!!

I arrived by ADO bus from Veracruz (240 pesos) took just over 2 hours. Nice bus ride and very easy to do. 10 minute cab ride to Hotel Alameda. It is a small budget hotel. They have basics only. No ac and needed to ask for a fan. The hotel was in a great location for walking. It is across the street from a large park. I was told the park used to have live music on weekend but covid canceled it. The cable car to the top of the mountain was a great view. It was just a 3 or 4 block walk to the entrance. Ticket allows you to have 2 hours to walk around the mountain and take pic. That is plenty of time. There is a river walk. Along the walk are zoo type animals and in the other direction there is murals or art on the walls to check out. I went to a few restaurants. They were all good in some ways. Oh i got sushi. I recommend NOT to get the meat roll. I was curious. I got it and it was bad. Meat(beef) is not for sushi but i guess its a thing here in Orizaba. I went to the iron palace. A few museums inside where interesting. They were small but interesting. There was a history, soccer and beer museum. Lots of shops to browse in the town. I found the pueblo to be very clean and safe for what i was doing. The town is much bigger than a pueblo... but the main tourist spot is central. I would go back to visit, but there is many other locations to visit in the Veracruz area too.