V3035KDcatherinec
Google
Well, what can we say… this was hands down the best hotel we’ve ever stayed in! As soon as we arrived, we knew we were in for a treat - what a greeting! ||The hotel itself was superb! The room was excellent - spotlessly clean, fresh, modern, spacious yet homely, with everything we needed - we especially liked the beautiful bar of hand soap! And the restaurant was outstanding - the food was delicious! But it was the personal touches like the handwritten welcome note and allowing us to freshen up in a room before our evening flight home, which made our stay so brilliant! ||And that’s what we want to highlight - every single person was so welcoming, friendly and attentive! We’ve never come across such an exceptional level of service, hospitality and care in a hotel! From Brett (who we had been in contact with) making sure he greeted us in person, to Evans who served us our first beer in the restaurant, to Benson who took us on a tour one day (the elephant sanctuary and giraffe centre) (this tour was organised by the hotel without us having to worry about a thing - even when we changed the plans multiple times!) - we were blown away by the warmth, generosity and kindness! ||We must make a special thank you to Musau, who we met in the restaurant - he was one of the nicest people we’ve ever met! And was so happy for us when we got engaged on our first night there! Everyone was so happy for us and made it even more special (thank you for the desserts!)!||We will always remember our time and everyone we met at Tribe and hope to stay again in the future (maybe the honeymoon?!) Asante sana! Catherine and Clark x