MikeW3613
Google
We stayed in cabin 17 and 18 from the 7th to the 10th of september.||I have previously written the hotel / owner direcly with some feed back, but since they have not replied I have decided to write my feedback here.||Upon checkin we were to pay BZ$ 80 or leave a signed creditcard with no amount on it as a deposit. I signed the blank creditcard slip under protest as I did not have enough cash on me. I then hurried to an ATM and got the cash. When I got back to the hotel, no more than 15 minutes later, the creditcard slip had mysteriously dissapeared. So my signed Creditcard slip was out there for anyone to use. I decided to call my bank and cancel my card. Luckily I always travel with more than 1 card. I have travelled the world for more than 40 years and I have never had to sign a blank creditcard upon checkin before. |So for anybody planning in visiting this hotel, be careful to give your creditcard numbers. ||When we checked out the receptionist could not find my cash deposit. As we had to hurry to the ferry, we decided to leave. To be honest I am not 100% sure that I gave the reception the cash deposit when my creditcard slip mysteriously dissapeared. But pretty sure I did.||The cabins could use some TLC. The toiletseat was loose and so was the bathroom sink. I informed the reception about the toilet and the sink, but nothing was done to fix it. The mosquito nets did not cover the whole of the windows and there were cracks under the doors to welcome uninvited guests. |The bed / matresses and pillows where very good and I slept very well. The water pressure in the shower was also very nice and I liked that there was a cold fridge for my beverages in the room. The A/C and fans also worked very well. The housekeeping staff was very friendly. ||The pool was super to take a cooling dip in. Unfortunately the pool bar was closed, but it was low season. So we brought our own cans and plastic bottles. One evening there was a pool party where the guest brought there own glass bottles to the pool area and in the pool. Maybe security did not see it ? ||We booked a snorkeling trip at Henry at his "office" by the ocean. Henry is a real asset to this hotel. Henry was also very serviceminded and it was also because of him we decided to move from our Airbnb to the hotel. Henry can arrange everything you need. ||We where informed that breakfast would start at 7am, but they did not start to serve breakfast after 8am. The breakfast restaurant is apparently not a part of the hotel, but maybe their communication should be better. There is however several breakfast /lunch/dinner restaurants close by. ||Yours sincerely|Michael