Tropical Paradise Hotel

We booked 3 nights through our tour company, G Adventures. We had a much nicer room (#16) than other members of our group, as we faced the ocean and had a fridge (other rooms had major water leaks from the ceiling, faulty A/C, lizards, and ants). Unfortunately, we learned once we arrived that our one-night extended stay had been lost and we would need to pay for another night. We also learned that #16 wasn't available and we'd need to move rooms. On the morning of the move, we were told they couldn't check us into our new room (#6) until 3pm. This left us in limbo, unable to enjoy our last morning/afternoon on Caye Caulker without having a home base to shower/rest in. We were told that housekeeping would be unable to clean #6 until 3pm (but the previous occupant had checked out at 7:30am; she was a member of our group). After spending hundreds of dollars, having our reservation lost, bring forced to change rooms, and being forced to check out/check in all over again (and pay another damage deposit), you might say that this left us feeling very disappointed and stressed on what should've been the last restful day of our vacation. Management was consulted and they also refused to accommodate. Had we known this, we would've booked elsewhere for our final night. They were also insistent that they "verify" our rooms at check-out time (check our room for damage) before allowing us to leave. We are very chill, positive, clean, and quiet backpackers in our mid-forties--not yahoo's! Awful.

If you want a clean, basic room this is perfect. Our room was swept and beds made daily, which was great since everything gets sandy. All of the staff we met we super friendly, personable and worked hard to keep the resort clean. The pool is fabulous! Henry went above and beyond arranging multiple snorkeling excursions, rented me a kayak for the day and made sure our taxis were set up for leaving the island and getting to the airport. I will definitely book with Tropical Paradise again!

I really enjpyed my stay here. The staff were friendly and helpful. Clean simple room, comfortable bed, good AC and modern shower, alrhough I missed having a mini fridge. The pool area, dock and seating area on the beach were beautuful. I booked an amazing full day snorkelling tour with Henry, Ive been snorkelling in many places in the world, and this was one of my favpurites.

Tropical Paradise was perfect for us. They accommodated us after having to switch to them day off from another hotel. Our room was spacious and clean, with constant room service. The front desk/restaurant/staff were super helpful, and the facilities such as the pool were clean and beautiful. Big shout out to Henry, who booked us two awesome snorkeling tours for a good price, and was super helpful with anything else we needed to know about the island.

the hotel is all right. the rooms are very basic. there was a large leak in my window, and the curtain rod fell out multiple times. the pool and pool area are lovely! with the sargassum very bad it was nice to have an area to sit outside not on the beach directly. staff were all right, everyone else staying was very kind.

I've stayed her several times over the past eight years an I really have no complaints. It is a budget hotel in a great location. If you want something plush you can always pay more some place else, but for me, this place has always been accommodating. Looking forward to staying here again.

Me and my homie Ryan (aka Turbo) stayed here a year and a half ago and still talk about how this experience was one of the best trips of our life. Great location with excellent vibes. Whenever we're reminiscing we think back to Henry and all the fun he helped us have during our stay. He's definitely worth talking to and will make sure you enjoy your time. If you're lucky and you can get a couple of cocktails in him once he's off the clock, he'll show you the best side of Caye Caulker. Reply to owner: you tell Henry that Turbo says hi!

We stayed in cabin 17 and 18 from the 7th to the 10th of september.||I have previously written the hotel / owner direcly with some feed back, but since they have not replied I have decided to write my feedback here.||Upon checkin we were to pay BZ$ 80 or leave a signed creditcard with no amount on it as a deposit. I signed the blank creditcard slip under protest as I did not have enough cash on me. I then hurried to an ATM and got the cash. When I got back to the hotel, no more than 15 minutes later, the creditcard slip had mysteriously dissapeared. So my signed Creditcard slip was out there for anyone to use. I decided to call my bank and cancel my card. Luckily I always travel with more than 1 card. I have travelled the world for more than 40 years and I have never had to sign a blank creditcard upon checkin before. |So for anybody planning in visiting this hotel, be careful to give your creditcard numbers. ||When we checked out the receptionist could not find my cash deposit. As we had to hurry to the ferry, we decided to leave. To be honest I am not 100% sure that I gave the reception the cash deposit when my creditcard slip mysteriously dissapeared. But pretty sure I did.||The cabins could use some TLC. The toiletseat was loose and so was the bathroom sink. I informed the reception about the toilet and the sink, but nothing was done to fix it. The mosquito nets did not cover the whole of the windows and there were cracks under the doors to welcome uninvited guests. |The bed / matresses and pillows where very good and I slept very well. The water pressure in the shower was also very nice and I liked that there was a cold fridge for my beverages in the room. The A/C and fans also worked very well. The housekeeping staff was very friendly. ||The pool was super to take a cooling dip in. Unfortunately the pool bar was closed, but it was low season. So we brought our own cans and plastic bottles. One evening there was a pool party where the guest brought there own glass bottles to the pool area and in the pool. Maybe security did not see it ? ||We booked a snorkeling trip at Henry at his "office" by the ocean. Henry is a real asset to this hotel. Henry was also very serviceminded and it was also because of him we decided to move from our Airbnb to the hotel. Henry can arrange everything you need. ||We where informed that breakfast would start at 7am, but they did not start to serve breakfast after 8am. The breakfast restaurant is apparently not a part of the hotel, but maybe their communication should be better. There is however several breakfast /lunch/dinner restaurants close by. ||Yours sincerely|Michael