amine J
Google
I stayed at the Tropics Hotel & Hostel in Miami Beach, and my experience was nothing short of a nightmare. The listing on Airbnb completely misrepresented the property, and I feel scammed by the false advertising.|The listing described the accommodation as having a private kitchen, but upon arrival, I discovered the kitchen was shared. This was not the private space I had paid for. Additionally, the property had serious issues with cleanliness and safety:| • Ants were present in the shared kitchen, and the overall hygiene was unacceptable.| • The pool was dirty, and to make matters worse, there was no lifeguard or any security measures in place.| • When I injured my finger during my stay, I found out the hotel didn’t even have a first aid kit available, which is a basic safety requirement.|I reported these issues to Airbnb and tried to resolve them, but I was left waiting for over a month without any meaningful response. It was a deeply frustrating experience, and I felt trapped since I had no alternative accommodation.|Adding to the disappointment, after leaving my review on Tripadvisor, they recently informed me that my review has been removed because the property is now under new ownership. This feels like another layer of deceit, as the underlying issues with the property may still persist.|I strongly advise future guests to avoid this property. Misleading advertising, lack of basic amenities, and poor management make it one of the worst stays I’ve ever had. I hope the new owners take action to fix these glaring problems, but until then, proceed with caution—or better yet, find somewhere else.