TRS Turquesa Hotel

We recently stayed at TRS, and it was an excellent experience from start to finish. The property was clean, comfortable, and well-maintained, but what truly stood out was the level of service. A special thank you to Francisco, our bottler, who went above and beyond to make our stay memorable. He was attentive, professional, and genuinely cared about ensuring everything was perfect. His thoughtful service and warm attitude made a real difference in our visit.

TRS went above and beyond to make my honeymoon absolutely incredible! They took care of every single need that we had, and then some. Marggie was the most amazing Butler we could’ve ever asked for! She made sure our stay was amazing, and that we had everything we could ask for! Thank you so much for an amazing stay! We will be back soon!

We stayed three nights and it was the best experience we’ve had in customer service. The rooms were clean and the facilities well kept across the board. Our experience in the spa was amazing. The customer service and massage were top-notch. Our Butler Edwin was Johnny on the spot all the time. incredibly responsive and he enhanced our stay here tenfold. I can’t recommend TRS Turquesa high enough. My wife and I look forward to coming back.

I had an amazing time. The resort was beautiful and we had a lot of fun. But most of all are stay was amazing because of the butler name Francisco. He was very nice friendly and informative. He made are stay a pleasure. He treated us with great hospitality and respect. His knowledge of history was very insightful of how the country came to be and the relationship with it’s next neighbor Haiti.

Second visit to the TRS in DR Punta Cana and giving high rating to the staff however the experience was at a lesser standard than 2 years ago. The resort requires much maintenance and repair-definitely not to the standards I expected from my previous visit. Staff-butler service was outstanding and always available when needed, I had expected more in activity and entertainment for the TRS guests, this was disappointing as most highlight events took place at other resort lobbies/beach- I planned for adults only experienced and most options were not specific to the TRS guests or location-I would give this a 7/10 for quality, skill and organization of events. TRS offered very little variety and option 5/10 for the TRS on variety of activities and entertainment. Food was st quality and standard I expected, again not as much variety of previous visit. This has been our destination of choice from first visit for my adult daughter and myself, a special time and I am hopeful that should we visit here again the value of the stay will be met with the quality and standards of expectation

My sister and I had an incredible time at the resort! The food was absolutely delicious, the staff were warm and incredibly accommodating, and our room was stunning. The entire property was beautifully maintained and truly breathtaking. A special shoutout to Kris, our amazing butler—she went above and beyond to make our stay extra special. She was kind, extremely responsive, and even checked in on me when I wasn’t feeling well. Her attentiveness and genuine care made our experience truly unforgettable.

The hotel was good. Rooms a little tired. A bit of updating would help. But all in all very good. Love the pool area. Animation team are doing their best. I like them they make me laugh. Yuniel is very nice.

It's been one of the best holidays resorts/hotels we've been to so far! This place is a little piece of heaven on earth. All the staff has been kind and helpful, amazing food and drinks. We've had the swim up junior suite and it was great. There are some bits that do need to be repaired / replaced but overall its been an amazing suite. Eury our butler has been always very helpful and kind and responded promptly to all our needs. He also prepared our room as a surprise for my birthday. It's been an amazing week and we're sad for leaving, but looking forward to come back at some point.