Rachael Zapp
Google
True Carnivores has been our go-to for dog food and treats for years! We used to rely on their excellent delivery service until their East Vancouver store opened, and now we love visiting in person. The staff are always incredibly friendly and knowledgeable, making every visit enjoyable.
Tonight, though, they truly went above and beyond. I called to see if they had any leftover advent calendars for our dog, but unfortunately, they were sold out. A staff member kindly let me know they had cat calendars available, which were safe for dogs since the treats were all meat-based. I was happy with the alternative and said I’d come by.
When I arrived, to my surprise, they had gone the extra mile by repackaging a dog advent calendar with the cat treats just for us. It was such a thoughtful gesture that showed how much they care about their customers and their pets.
Thank you, True Carnivores, for consistently providing exceptional service and making every experience so special. Highly recommend!