Truefitt & Hill

I want to share some positive feedback regarding my recent trip to the Truefitt & Hill shop on St. James St. I traveled for holiday with much anticipation of visiting the London shave shops. As a wet shaver, I have a vast collection of products and London is often talked about as the best place for wet shaving goods. My first stop on this adventure was Truefitt & Hill where I was met by a young gentleman named Lewis. I must admit that I was skeptical at first based on his young appearance but Lewis was amazingly knowledgeable and ever so friendly. He took his time and did not rush my rather extended “scent shopping”. Instead, he explained some of the history and importance of the product line which sold me more so than anything else. I purchased several items and carried on to other shops, finishing up with multiple products to try. Out of all the shops I visited, I was most impressed with my interaction with Lewis and the Truefitt & Hill team. Last evening, I used some Truefitt & Hill pre-shave with some 1805 shave cream and both products exceeded my expectations. I must say you’ve gained a loyal follower and I look forward to trying more of your products in the future.

A must for any man looking for top notch men’s grooming products and men’s services. I’ve been a fan of this establishment for over ten years. From shave brushes to a straight shave they have most if not all of your needs. The oldest barber 💈 in the world. The service from sales and service were a level above. I’m from the states and wish we had the be state side. My only request is that I like to buy items through a person (40+ old school) and wish if you hit the right spending amount they would ship for free from the store. I hate buying online especially when I’m physically in a store. I should have dressed up a bit. I came in jeans, polo, and had a pull over. Knowing what I know now even on Saturday people were dressed in suits. It was the highlight of my trip while here in London.

"I've been to many barbershops, but Trufitt & Hill is hands-down the best! The atmosphere is welcoming and stylish, and the barbers are absolute pros. My barber listened attentively to what I wanted and delivered a flawless cut. The attention to detail and commitment to excellence are unparalleled. I've found my go-to spot – highly recommend Trufitt & Hill to anyone seeking an exceptional grooming experience!" Thank you so much Regina mam and team as well, A very good staffs and ambience. Best services.

The staff were extremely polite, kind and friendly, in particular Wendy and Luis. They both went the extra mile to help me and my friend who visited, and gave their time to explain the different products and kindly even gave a few samples after our purchase. Lovely atmosphere and high quality products but the service given from Wendy and Luis made it a truly worthwhile and pleasant experience here :)

It's the go-to place to be kitted out with everything you need in regards to grooming and care. I walked in on a random weekday to be met by the lovely Gino while on the hunt for shaving soaps. As I was not familiar with all their scents and differences between each item, Gino took the item to breakdown each fragrance and the corresponding shaving creams and soaps. It was by no means a large amount of money but the overall experience was thoroughly enjoyable for such a simple request. By this interaction alone, I cannot wait until I'm back in London again for another visit.

I've used Truefitt & Hill products for years as an American. I dreamed of making a pilgrimage to their shop if I was ever in London, and it did not disappoint! They make some of the finest men's grooming products and accessories (combs, etc...) on the market; I will be a customer for life. The horn combs are some of my favorite items I own, really feels like a luxury item. All the shaving creams are absolutely top-notch with a perfect lather every time. The service I received picking out a new comb and shopping for a new aftershave was stellar. Although this was over a year ago, I will always fondly remember it, and I'll certainly return next time I'm across the pond! If you can't make it to the store, the online customer service is stellar, too!

Absolutely wonderful place. All of their fragrances are exceptional. Each one unique in complexity. The lady who served me was unhurried and accommodating for me to smell almost every scent. I was a previous wearer of Trafalgar, but this time landed on Mayfair, one of their new fragrances, which encapsulates all that is great about Truefitt & Hill. I must get a shave next I’m in town!

The best barbers in Europe, bar none. The superlative experience. And if you’re not sure who to ask for - Michael is the best I’ve ever seen.

I have had my hair cut here once a month and also tried their ultimate grooming experience. Aldo, one of their barbers, made me feel welcome and left me feeling sharp and looking my best. Highly recommend for any gentleman looking for a quality service.

In the realm of hair mastery at Truefitt & Hill, Aldo stands out as exceptional. My haircut journey with him was more than just a trim; it was an experience. Aldo not only snipped away with finesse, but he also shared some sage wisdom on amplifying my fade game. The guy went the extra mile, staying a bit overtime with out complaint, just to ensure my cut was on point. He's carrying on the legacy of Truefitt & Hill with a touch of his own magic. Major props to Aldo for making my haircut memorable and making me feel like more than just a customer. I guarantee making an appointment here will be worth extending that layover in Heathrow by a few hours.

I had a vile experience. I have been a loyal customer of T&H for over ten years both in London and Singapore - there was something magical about an old style barbers. I arrived with my wife who accompanied me since this was a birthday treat. She had arranged one of the extended shave and haircut experiences. We were very quickly turned away although we had all the online documentation and were able to show it on an ipad - there was no doubt whatsoever we were the bona fide customers. But they wanted the paper copy of the appointment. We were made to feel like shoplifters or grifters - and the whole situation panned out in front of other customers. It was a huge embarrassment. Truefitt and Hill broke the magic - we will not be going back. We are appalled that a shop will treat you in this manner. If you are thinking about going to T&H think again - don't take the risk of being treated like a criminal.

I was surprised I had not written a review for this place but it's the original men's grooming shop, and continues to maintain a royal commission. They'll give you a great haircut but they also have unique and useful grooming products for sale, and you'll almost feel like you're in a hotel, from when you book your appointment to when you leave. Classy, confidential, and courteous.

Having never treated myself to a cut throat shave, I thought I would treat myself the next time I was in London. Obviously there are many shops to choose from. However, having read the reviews I decided to give these fine folks a try. Although this is an expensive luxury, it was worth every penny. It was a very relaxing and enjoyable experience at the hands of an expert. If you're looking for a top-of-the-line shave, start here first! I will definitely return the next time I'm in London.

Another fantastic men's grooming store not to be missed. Very friendly staff and knowledgeable about the product line they sell. A favorite shaving cream of mine is the "1805" brand and Grafton street. Also very convenient if you would like to test the aroma of these fine products!

I have been a customer of T&H for some time using their shaving products. They are great! While in London in 2016 and this June, I got a wet shave and a haircut Perfection! You have to experience a wet shave if you have never

I was in London last week and I was very happy to visit your shop, 71 Saint James's Street, City of Westminster. It was Monday the 5th of December. Thus I bought a gift to offer to a Friend in France: a Beard balm and a beard oil. The Lady who sold me the products put them directly in a pouch. When I returned to Toulouse in France I was really disappointed when the friend for whom I bought the gift opened the pouch and we discovered that the Lady-seller has given me two testers instead of the products (the photos are attached). One of the testers (the balm) was already used and not a new one. I am really angry and disappointed: I have paid for two "luxury grooming items for gentlemen" and instead I was given testers. This is not really respectful of customers! I am also surprised that sellers in a well-known label such as Truefitt and Hill can do this for a customer.

A visit to London by a Gentleman is not complete without visiting truefitt and Hill for a traditional barber shop experience. Badger brush and curthroat combine to give you the best shaving experience ever.

Maybe it's just London but for the price, haircut, and shave I do feel it was expensive 90 GBP. I do think the staff is polite and they did take me even though they only had an hour before closing. Another up side is the atmosphere, the barber shop feels authentic and makes you feel as if you've traveled back to the 1920's for a haircut.

Why Get a Straight Razor Shave at Truefitt & Hill? This place occupies the position of one of the leading men's barber shops in the World, perhaps one of the oldest - and it is well deserved It's relaxing. The straight razor shave is the facial for manly men. The experience is definitely a treat. There's nothing like a hot towel on your face or the manly fragrance of shaving cream to sap the stress right out of your body. The few times I've gotten a straight razor shave, I've almost fallen asleep because it's so darn relaxing. Regarding a haircut... Unfortunately, many men today are missing out on the benefits of having a regular barber. As the barbershop tradition has faded, modern men just end up going to the closest unisex salon to get their hair cut. And each time they get they go, they end up with a different stylist and are forced to explain over and over again how they'd like it done. But "a little off the sides" means one thing to one stylist and another thing to another stylist. Stylists also have the tendency (in my experience) to try to correct what they see as mistakes that a previous barber/stylist made. Consequently, a man who goes to a unisex chain salon walks out with a completely different haircut at each visit. Not a good thing if you're trying to maintain a consistent image. Every man needs a reliable, skilled barber in his life. Having a regular barber will ensure that you get a consistent, sharp haircut with every visit. You can go in for a trim before a big interview without gambling on whether or not you'll come out looking like you were attacked by a weed whacker. I have now found a regular barber at Truefitt & Hill and do not regret the price as it is the best I have received in memory. I recommend Truefitt & Hill for men and for women to give as a gift to their man.

Truefitt & Hill is my go to source for shaving creams and the like. I've tried many of the major brands, but the consistency and scents of T&H is the best in my opinion. When I was working in London I went here for a haircut, and its definitely an experience. No electronics at all, the whole thing is done with a variety of scissors and manual clippers. Its kind of an old school place with portraits of Lords and people like that, most of the customers are probably anglophile tourists and dowdy English politicians and City types - my kind of crowd!

Been coming for here for over a year, and still impressed with the level of service. I always ask for Julie. She is a first rate barber, with great attention to detail. Great value for money.

Unfortunately, I did not have a pleasant experience. The shave was mediocre, at best. The razor seemed to be blunt, so the barber was putting too much pressure. At the end, he never used a cold towel. Two hours later, I still had a burn. Oh, after checking myself in the mirror, I realized he had missed a couple of spots (patches of hair were visible) and the skin was obviously traumatized (multiple dried blood spots). Regarding the environment, it was nothing special; artificially decorated to look old without being old. On a positive note, the products he used seemed to be pretty good. In overall, the quality of the shave was rather poor, regardless of the price. I won't try them again.

Just had a great shave by a cockney gent named Dennis after a friend got me a gift voucher. He was cheerful fellow who took my jokes about Sweeney Todd without getting too offended. Great to get out of the cold, the atmosphere was warm and friendly and scent used for both the shave and the aftershave were both to my liking. Great Birthday Memory.

I visited T&H London on 11 August for a shave - something I have never done before and I've wanted to try for years. I ended up with a 1 inch cut from the blade on my cheek and a £45 bill (and I wasn't even that impressed with the shave). I must say, the person who served me was courteous and was apologetic about the cut but I think some kind of discount should have been offered (and, no, I did not ask for one)

This company was certified by Guinness as the oldest barber shoppe in the world, they have a Royal Charter and for good reason. Their products are top notch. I straight razor shave and they have incredible shaving creams. The lather is so rich and full it gives you an amazing shave. I ordered the Trafalgar and the Sandalwood and they are aromatic, gentle on your face and give a rich lather. They also have other shaving and bath products, including razors and brushes if your ready to ditch the lame, expensive disposables and step up to a straight razor. A word of caution on the creams, the scent can be a bit strong so if your skin is sensitive or if you work with people who have a problem with fragrances you may want to give yourself a little time before going around them. You can end up smelling like a Devil Dog who just got out of boot if you overdo it as well so there's your caution. Having said that , the Internet service for orders is timely and the prices are good, especially when you consider that one order can last over a year in my experience , as opposed to buying dozens of the poor quality spray can stuff you get in the grocery over the same period. You usually will spend less money in the long run so it's worth it all the way around. I also do something with these creams that high falootin' straight razor aficionados would probably cringe at. After you shave, try taking your badger hair brush and scrubbing your face with it and the cream that's left on the brush. I know, I know, terrible way to treat that brush, but it will give your face a superior cleaning. If you want a better shave than you've ever experienced imho try out Truefitt & Hill.

my dad had the greek chap who was very good. over all the staff were all friendly and down to earth. will book another voucher for a member of the family.