Anna Z.
Google
I specifically bought a ticket in advance on Booking called “Skip the Line: Trullo Sovrano Admission Ticket”, so I wouldn’t have to wait in line under the scorching sun at the Trullo Museum. The very name of the ticket says “Skip the Line.”
However, when I arrived, it turned out that pre-purchased tickets weren't being accepted at all. I was forced to stand in a half-hour queue under the blazing sun together with people who hadn’t bought any tickets in advance. The line moved very slowly because there was only one person selling and checking tickets at the entrance.
I tried twice to enter without waiting in line, showing my pre-booked ticket, but was firmly refused both times. So keep in mind: even if you buy the Skip the Line: Trullo Sovrano Admission Ticket, you will still have to queue with everyone else.
There’s nothing particularly special inside. I only waited in line because I had come all the way from Bari to see an authentic trullo. Considering such terrible service, this visit isn't worth even 2€. When I complained at the entrance, the staff member simply told me, “You shouldn’t buy tickets on Booking.” That’s their whole attitude toward visitors.