Tsarsko Selo Spa

Don't be fooled by the pictures. This is not a well maintained spa hotel. The spa is decent, other than that - stay away. First room, late checkin, tired, didn't complained about the single bed instead of double I booked - bath was flooding. "It is not blocked, it is just draining slow ..." Didn't help. Changed room. Second room was ok till night fall. Then an electrical humming sound don't let you sleep. Second day got the correct double bed room I booked , but no AC... "Take that" with an old electric heater was a fast solution and the point I understand I made a bad booking selection. Never again.

Nice facilities, good landscape and fine general complex layout. The guy at the reception desk was not cheerful and yet unfriendly. Besides that, in general we enjoyed our stay. We couldn’t try the spa, hopefully next time. Open buffet food was okay. Pricing is decent and reasonable.

We’re very glad to find this hotel. Perfect room with a quiet nice view from the balcony and really fresh air. Comfortable bad—sweet dreams 😊 Delicious breakfast: enough for men😉☺️ fresh fruits, coffee, other drinks. We used it just for one night on a road home. But, it was great🤗 There is a pool and a bar in the territory.

It was definitely perfect for my solo business trip. The hotel itself is nice, I like the concept. The gym inside is quite decent and I like the breakfast area although the breakfast itself is quite basic but acceptable. The spa area also seems nice but I didn't find time to use it. My room was huge with some beautiful ambiance on the big balcony. My only slight issue was the staff. Part of the staff (most of them) is absolutely amazing and professional. One small part, unfortunately, seems like they absolutely hate that they have to work there. 🥲 And that always makes the situation awkward. But other than that, I am pretty satisfied and would love to come back in the future.

Rooms are old, full of spiders and spider webs. Bead sheets are old and with holes, needs renivation. Uncomfortable beads Good breakfast, very nice area, very nice parking. It is good except for room cleanliness and old run down furniture and low hygiene.

I was booked into this hotel by the dental clinic that are doing my implants. After reading a couple of the bad reviews I think I am in a different hotel! My room is immaculately clean, kettle, complimentary drinks etc and the free toiletries provided are the absolute best I have had free in a hotel. |Looking outnover beautiful gardens and there is a supermarket and Lidl close by. I would highly recommend this hotel. 5 🌟

I recently stayed at this resort and was thoroughly disappointed. The facilities are outdated and in dire need of renovation, giving the entire place a neglected and worn-out feel. What made the experience even worse was the incredibly rude and unprofessional staff, who seemed more interested in brushing off guests than offering any real assistance. With so many better options available in the area, I strongly recommend looking elsewhere for a more welcoming and comfortable stay.

I had a deeply disappointing stay at this hotel. The staff were incredibly rude and unhelpful, making even simple requests feel like a burden to them. The location is awful—right next to a noisy highway. On top of that, the entire place feels outdated and poorly maintained, with worn-out furniture and a generally grim atmosphere. I wouldn’t recommend this place to anyone.