Tschuggen Grand Hotel Arosa

It was a challenging drive up Arosa w supposedly 300 turns to reach this iconic Swiss hotel… once you are here, you wouldn’t want to leave. Impeccable service, top quality breakfast, holistic free yoga classes, heavenly spa and a super cool private lift to go up the mountain! We will be back. Best place to escape to when it is 30+ boiling down below in the cities.

My family and I had a truly spectacular visit to Tschuggen Grand. The interior feels a bit outdated but the room was clean and spacious. Very comfortable. And what really stands out is the service. EVERY staff member with whom we came in contact was outstanding. So courteous and willing to go out of their way to be helpful. A special shout out to a few team members: Maria who serviced our room was so kind and helpful. And Lucas from the kids club was so kind to both my children. They are already saying that they miss him. A small note that this was the cleanest kids club I've ever experienced in my life. And be sure to visit the pool and spa - both are so so good. The only dip in our experience was a dinner in the Basement - the Swiss restaurant. The service was lacking enthusiasm and several items we ordered came out incorrect and we had to send them back.

It was our first time in the Tschuggen Hotel. This was by far our best ski hotel we ever visited. Breakfast was top, Restaurant " La Brezza" was outstanding, but also the the Grand Restaurant was a very good experience. The spa accomodation, the private ski lift, the swimming pool, the staff in the hotel..... 5 stars worth on every level. Many thanks for your hospitality. After our wonderful stay in Arosa we have decided to visit also your hotel Eden Roc in Ascona this summer.

The Tschuggen Grand Hotel in Arosa is truly a masterpiece of hospitality and luxury. From the moment we arrived, we were struck by how incredibly warm and welcoming the entire staff was. Every interaction, from the concierge to the housekeeping team, was filled with genuine care and professionalism. The hotel manager was absolutely outstanding, personally ensuring that our stay exceeded every expectation and making us feel like truly valued guests. The restaurant staff were equally remarkable – every waiter went above and beyond, combining impeccable service with friendly smiles that made every meal feel like a special occasion.||||The rooms were breathtaking – spacious, beautifully designed, and outfitted with every comfort imaginable. They were the perfect sanctuary after long, activity-filled days. Speaking of activities, the private ski lift reserved exclusively for hotel guests was a standout feature. It whisked us up to an incredible ski and sledding area with panoramic views, complete with a fun bar and delicious restaurants at the top. This convenience and exclusivity made our ski experience absolutely seamless and unforgettable.||||The dining at Tschuggen Grand was a feast for the senses. Every meal was a testament to culinary artistry, and the attentive restaurant team made each experience feel personalized and indulgent. Whether it was a perfectly cooked dish or a thoughtful wine pairing, they ensured we felt cared for with every bite.||||We were also blown away by the array of activities offered by the hotel. From an invigorating snow hike to a serene snow yoga session, a cold water plunge in a pristine mountain lake, and dynamic workout classes, every experience was made unforgettable by Nikolaos, our incredible guide and instructor. His energy, expertise, and passion for what he does brought each activity to life, leaving us inspired and energized.||||The spa was simply stunning – a haven of modern design and tranquility. Every moment spent there was rejuvenating, and it’s easily one of the most beautiful spas we’ve ever experienced.||||Every detail of our stay was meticulously thought out, and the exceptional staff elevated it to a whole new level. The Tschuggen Grand Hotel is not just a place to stay – it’s an experience of pure luxury, warmth, and adventure. We cannot wait to return to this magical oasis in the heart of the Alps!

we visited many grand hotels all over the world but this one is really among the top ones. staff was excellent everywhere from arrival to departure. all public places like lobby, restaurants etc are elegant and impressive. the private funicular is a unique experience. the big spa impressive. we had half board and recommend it. our south facing junior suite has wonderful mountain views. extremely recommended !

The best service hotel in the Alps. The attention to detail and cleanliness is unmatched. The concierge team, F&B and housekeeping are all some of the best in the world. Super safe, friendly and easy for families. We return annually and it always exceeds expectations.

Everything was lovely at the Tschuggen during our 5 day stay. The staff went above and beyond for all our requests - everyone was always kind and polite, responsive and helpful. We were travelling with our dog and the hotel was overall very dog friendly. The room was cozy and had all the amenities you could ask for. And personally, the biggest plus: there were complimentary snacks available at all times. Would love to come back.

My family and I had a wonderful stay at the Tschuggen. The staff was incredibly friendly and accommodating, which made our stay very pleasant. The spa area was fantastic and provided just the right relaxation after a long day. Highly recommended!

I booked this hotel for my executive and the hotel scammed us! The site said the hotel was .8 km from the city center but was really an hour drive away from the city center. My executive had to find a new hotel closer to the city and the Tschuggen would not refund us! Terrible customer service. Do not stay here unless you want to get scammed.

We spent five or so nights here last February, and I'd say this is probably the best hotel in Arosa (the other option is the Kulm). The architecture is quite interesting, since there is a significant contrast between the rustic main hotel, and the ultra-modern HUGE spa. The rooms are quite spacious, very well appointed, and all seemingly quite new. The bathrooms are awesome, with overhead rain showers, and they are all covered in the same granite they used in the spa. The views from the private balconies are great overlooking the mountain, especially at night. There are three restaurants in the hotel: large formal dining room, a more intimate upscale restaurant directly adjacent, and a more rustic, classically Swiss restaurant downstairs, complete with kegelbahn. All three restaurants are great. If you're in Arosa during the winter, you're probably there to ski. There is a ski shop on site with everything you need. I normally travel with my own skis, but I didn't want to schlep them all the way to Europe, and I'm glad I didn't. Tschuggen is pretty much ski-in, ski-out, and there is a really awesome monorail that takes guests directly from the hotel to the mountain. This was seriously one of the coolest monorails I've ever been in. The spa is one of the best I've ever seen; if not, then it was certainly the largest. The pool area is massive. The dry sauna is also quite large, and really well done in logs of wood. Every day during our stay there are special Aufguss sessions, which were always nice. I'd been skiing in Switzerland twice prior, once in Davos and the other time in St. Moritz. Arosa was my favorite, thanks in large part to the Tschuggen.

The Tschuggen Grand Hotel is many steps above the rest of the Swiss mountain resort. It is two buildings, one for the lodging and restaurant, which is a little dated and is typical of your Swiss ski chalet. The building is connected via a state of the art spa facility. Three stories tall and the architect has the luxury of having all the space needed to make this a world class spa. It is more than a 5 star resort. Staff is friendly, accommodating and always ready to provide that Swiss hospitality. Getting to the resort is a beautiful mountain train ride. You are greeted by a chauffeured gulf wing Tesla as you get of the train...complimentary. It is just too much to list. You have to come and experience this luxury gem.

This is one of the Hotels that lets you think whether yelp shouldn't have six stars and not just five. It's a truly great place. Not just because it's so luxurious, not just because of its incredibly spacious spa (I am sure I will never see a bigger and better one), and not just because of the great restaurants, including one with a Michelin star. I could go on like this for pages without end, but what makes the real difference is the friendliness of this place. It's not just courtesy, that's standard. These people are of the kind that simply like to be nice. The man that gets your car truly loves driving them carefully to the main entrance. The girl that suggests a hiking route is more than happy to hand you a small bag with two bottles of water - and a bag of peanuts to feed the squirrels on the way. Everyone is always happy to stay around for a bit of conversation, it's just an allround wonderful place. This is a truly Grand Hotel. And it's worth every penny you spend. Magnificent.

Beautiful location but unpleasantly bland and characterless. We always referred to this place as the "pimp hotel", as it's one of those place where you constantly run into creepy old men and their far-too-young prostitutes. ("Oh how cute, he's here with his granddaughter! ... Oh my god, are they making out??") Growing up we spent every skiing trip in Arosa, staying at the beautiful, historic, family-run Waldhotel. The Tschuggen inevitably felt like the archnemesis of the Waldhotel. This place is, admittedly, clean, luxurious and modern. However, there is nothing "Arosa" about it, and nothing that says "Switzerland". We were at the Tschuggen frequently to hang out with friends who usually stayed here, but I always felt like the Tschuggen has a cold and impersonal atmosphere. Our own hotel made you feel warm and at home. And that's coming from someone who is normally especially fond of modernist architecture, industrial-looking design, etc., I'm far from a traditionalist. The location offers convenient access to the slope and beautiful views, but at the same time, it's not very close to the old downtown area of Arosa where the best bars and restaurants are. You will likely feel isolated from the bustle of apres-ski life. If you're a big fan of ultra-modern and don't mind mind the impersonal atmosphere, then the Tschuggen is definitely your best, most luxurious choice in Arosa. There's no disputing that! But if you want luxury combined with traditional, Swiss atmosphere in a spacious, family-run hotel right up into the trees by the slopes and two minutes from the life of the town, choose the Waldhotel.