Tschuggen Grand Hotel Arosa

Everything! My faith in Swiss hospitality is restored, even at this price! |Generous for a Swiss hotel from free valet, parking to goodies in the room and spa. Free car service around town. |You are greeted as their most important visitor, luggage and car are whisked away and you are give a tour of the facility before being taken to your room. And what lovely rooms in terms of view, space and decorations. So much storage that you have no excuse for leaving anything out. |Free mini bar is replenished and you can ask for tea etc. |stupendously comfortable beds. |Breakfast is amazing with huge buffet, with better than most selection of fruit ( 10 types of cereal ) and fillings. Bread especially the croissant is perfect . And you can order fluffy eggs or crispy (really) French toast etc. |We greatly enjoyed their private railway up to the first plateau. Automatic on demand, a unique experience. |Staff are brilliant (only failing to greet you by name perhaps) with terrific and patient advice. On leaving, your car comes back, luggage is put in and you are give plenty of water for the trip. |All in style. |(And really we have no connection with them!) |If you read my other hotel reviews , you would see I am usually quite harsh unlike many sycophantic efforts.

The most wonderful experience. The team are so wonderful. Charlene is an absolute angel. I managed to get injured on a hike (as I always. do) and she got me to the doctor, picked me up and kept checking in. |The whole team was wonderful, a special thanks to Fabio and Robert in the restaurant for the friendliness and chats.|Make sure you do the squirrel walk, the lovely gent on the front desk (name forgotten sorry) can show you the way.|Can’t wait to go back.

Beautiful high-end hotel in the Swiss mountain resort of Arosa. Two unique experiences were the beautiful mountain hot water spa / swimming pool and the Private cable car to the station of the Weisshorn bahn. Kids club was also an hit with our 3 year old - many toys / activities and friendly staff. Free / easy parking. Amazing room with panoramic views (south facing suite)

Outstanding service and genuine hospitality made my stay at the Tschuggen Grand Hotel Arosa truly memorable. Every detail was thoughtfully taken care of, and the staff went above and beyond throughout the weekend. The setting is stunning, the spa relaxing, and the atmosphere warm yet refined. I’ll be happy to return 😊

It was a challenging drive up Arosa w supposedly 300 turns to reach this iconic Swiss hotel… once you are here, you wouldn’t want to leave. Impeccable service, top quality breakfast, holistic free yoga classes, heavenly spa and a super cool private lift to go up the mountain! We will be back. Best place to escape to when it is 30+ boiling down below in the cities.

I visited the grand hotel in Atosa during July, so it was Summer. As weather in the mountains can be unpredictable, I would suggest bringing a rain jacket, and a fleece or jumper, just in case. The food at the restaurant is excellent and the service is very good. Breakfast have an amazing buffet, and also an à la carte selection. I had dinner once in the restaurant, and can attest to the beautiful design of the Bar area and the restaurant. The rooms are exceptionally clean, the room attendants are wonderful and will come to your room at least twice a day and both clean and tidy your room. The view of the mountain is amazing. They have their own Private gondola which runs all day and comes on demand when you want, just swipe your card. Your digital card gives you access to other lifts on the mountain as well as discounts in various spots in town. The Spa is absolutely exceptional and I would highly recommend that. I enjoyed the dream butler experience and which includes a massage followed by a specially prepared meal. I have posted the menu and the courses which you are able to enjoy in your room after the massage. The staff there are incredible and Julia does a beautiful job managing the spa. I utilised the outdoor butler experience and had a meditation session. I attended the sauna sound and aromatherapy infusion, and it is a must if you are staying there! The spa also has the steam, sauna, treatments and pool area. There is an ice bath, multiple pools and an outdoor pool as well. With magnificent views.

We love love love the Tschuggen! This was our second stay. We returned after two years of getting engaged in Arosa. Truly stunning location, beautifully, well maintained grounds. Great cuisine and we absolutely love the staff. From the thoughtful touches like the complimentary snacks in the room (chocolate covered almonds are divine), to all the smiling faces we see as we roam about the hotel, we always feel right at home. The south facing view is something we dream of and brings so much peace to our time there. Accessibility to the town, great hiking all around. We look forward to coming back in the years to come! Simona was wonderful with checking us in, Ennvio gave us great advice on visiting Schwellisee Lake, Zoltan took great care of us each evening at the bar/salon area, Iza provided such a seamless dining experience and Leitza was lovely during check out. They are always happy to help and do their absolute best to accommodate our wishes. We appreciate all of the hard work into making our experience perfect! The housekeeping, spa, breakfast buffet - all immaculate! Thank you to our friends at the Tschuggen! We will be back!

My family and I had a truly spectacular visit to Tschuggen Grand. The interior feels a bit outdated but the room was clean and spacious. Very comfortable. And what really stands out is the service. EVERY staff member with whom we came in contact was outstanding. So courteous and willing to go out of their way to be helpful. A special shout out to a few team members: Maria who serviced our room was so kind and helpful. And Lucas from the kids club was so kind to both my children. They are already saying that they miss him. A small note that this was the cleanest kids club I've ever experienced in my life. And be sure to visit the pool and spa - both are so so good. The only dip in our experience was a dinner in the Basement - the Swiss restaurant. The service was lacking enthusiasm and several items we ordered came out incorrect and we had to send them back.

I booked this hotel for my executive and the hotel scammed us! The site said the hotel was .8 km from the city center but was really an hour drive away from the city center. My executive had to find a new hotel closer to the city and the Tschuggen would not refund us! Terrible customer service. Do not stay here unless you want to get scammed.

We spent five or so nights here last February, and I'd say this is probably the best hotel in Arosa (the other option is the Kulm). The architecture is quite interesting, since there is a significant contrast between the rustic main hotel, and the ultra-modern HUGE spa. The rooms are quite spacious, very well appointed, and all seemingly quite new. The bathrooms are awesome, with overhead rain showers, and they are all covered in the same granite they used in the spa. The views from the private balconies are great overlooking the mountain, especially at night. There are three restaurants in the hotel: large formal dining room, a more intimate upscale restaurant directly adjacent, and a more rustic, classically Swiss restaurant downstairs, complete with kegelbahn. All three restaurants are great. If you're in Arosa during the winter, you're probably there to ski. There is a ski shop on site with everything you need. I normally travel with my own skis, but I didn't want to schlep them all the way to Europe, and I'm glad I didn't. Tschuggen is pretty much ski-in, ski-out, and there is a really awesome monorail that takes guests directly from the hotel to the mountain. This was seriously one of the coolest monorails I've ever been in. The spa is one of the best I've ever seen; if not, then it was certainly the largest. The pool area is massive. The dry sauna is also quite large, and really well done in logs of wood. Every day during our stay there are special Aufguss sessions, which were always nice. I'd been skiing in Switzerland twice prior, once in Davos and the other time in St. Moritz. Arosa was my favorite, thanks in large part to the Tschuggen.

The Tschuggen Grand Hotel is many steps above the rest of the Swiss mountain resort. It is two buildings, one for the lodging and restaurant, which is a little dated and is typical of your Swiss ski chalet. The building is connected via a state of the art spa facility. Three stories tall and the architect has the luxury of having all the space needed to make this a world class spa. It is more than a 5 star resort. Staff is friendly, accommodating and always ready to provide that Swiss hospitality. Getting to the resort is a beautiful mountain train ride. You are greeted by a chauffeured gulf wing Tesla as you get of the train...complimentary. It is just too much to list. You have to come and experience this luxury gem.

This is one of the Hotels that lets you think whether yelp shouldn't have six stars and not just five. It's a truly great place. Not just because it's so luxurious, not just because of its incredibly spacious spa (I am sure I will never see a bigger and better one), and not just because of the great restaurants, including one with a Michelin star. I could go on like this for pages without end, but what makes the real difference is the friendliness of this place. It's not just courtesy, that's standard. These people are of the kind that simply like to be nice. The man that gets your car truly loves driving them carefully to the main entrance. The girl that suggests a hiking route is more than happy to hand you a small bag with two bottles of water - and a bag of peanuts to feed the squirrels on the way. Everyone is always happy to stay around for a bit of conversation, it's just an allround wonderful place. This is a truly Grand Hotel. And it's worth every penny you spend. Magnificent.

Beautiful location but unpleasantly bland and characterless. We always referred to this place as the "pimp hotel", as it's one of those place where you constantly run into creepy old men and their far-too-young prostitutes. ("Oh how cute, he's here with his granddaughter! ... Oh my god, are they making out??") Growing up we spent every skiing trip in Arosa, staying at the beautiful, historic, family-run Waldhotel. The Tschuggen inevitably felt like the archnemesis of the Waldhotel. This place is, admittedly, clean, luxurious and modern. However, there is nothing "Arosa" about it, and nothing that says "Switzerland". We were at the Tschuggen frequently to hang out with friends who usually stayed here, but I always felt like the Tschuggen has a cold and impersonal atmosphere. Our own hotel made you feel warm and at home. And that's coming from someone who is normally especially fond of modernist architecture, industrial-looking design, etc., I'm far from a traditionalist. The location offers convenient access to the slope and beautiful views, but at the same time, it's not very close to the old downtown area of Arosa where the best bars and restaurants are. You will likely feel isolated from the bustle of apres-ski life. If you're a big fan of ultra-modern and don't mind mind the impersonal atmosphere, then the Tschuggen is definitely your best, most luxurious choice in Arosa. There's no disputing that! But if you want luxury combined with traditional, Swiss atmosphere in a spacious, family-run hotel right up into the trees by the slopes and two minutes from the life of the town, choose the Waldhotel.