Tulloch Castle Hotel

I came to this place on a wonderful weekend getaway 2 night package. Quite a deal-- it included 2 breakfasts and one dinner of their excellent cooking. The hot food for breakfast is freshly made to order. The castle is enchanting, the rooms are nice with a chair and tea table, and the staff and service couldn't be better. It's a 20-25 minute walk downhill to the town of Dingwall and there are some beautiful cottage gardens along the way. Behind the castle are farms and forest with a fairly level path/ unpaved road where one can walk quite a long way. The bar is named after the resident ghost, the Green Lady.

We got off on the wrong foot at Tulloch when the cab company recommended by the hotel canceled last minute and we were unable to get another. The hotel offers no transportation so we walked the little over a mile with our luggage. In the rain. In the dark. Up 250 feet. I was hoping for luxury after such an experience. No such luck - the carpet was gross, there was water damage on the ceiling. Our room was a million degrees no matter how much we turned it down. We could open the window three inches. I could clearly hear the conversations of the people in the rooms beside and below us. Shells in my grossly undercooked eggs Florentine. An overall abysmal experience.

It was an average place to stay, I thought it would look different being that it’s an old castle but maybe my expectations are unrealistic. The employees were terrific. The older lady was chatting with us and asking about our plans, gave us recommendations, even pulled out a map to tell us where to go/avoid. She was very knowledgeable. We also had a mishap the first night and called the front desk late at night and he was very kind. Food was pretty good, breakfast is very small unless you order from the menu. A very big plus for us was that there was a fan in the closet- we LOVE it cold at night and Scotland can get humid and warm. It might be common sense, but be forewarned that your room may be up 6 flights of stairs since it’s an old castle without modern elevators.

Our stay was lovely. We liked the novel idea of staying in someplace that is technically a castle. The room was nice and clean and the bathroom was spacious and very clean. They didn't offer the info to us when we arrived, but we ended up walking ourselves around the hotel and found the reception desk person giving another couple a tour of the hotel and telling them the history -- I'd have been disappointed to have missed this, but I'm glad we got the info regardless that it wasn't offered to us. Had dinner and drinks in the Green Lady Lounge which was nice and had good food.

I recently stayed at this hotel and unfortunately had a very disappointing experience. The biggest issue was with the staff. Almost all of them seemed very young, inexperienced, and lacking the professionalism you would expect in the hospitality industry.||||From check-in to check-out, I found them rude, dismissive, and uninterested in helping guests. Rather than being welcoming or attentive, they often seemed more focused on chatting with each other than assisting customers. When I asked for help, their responses came across as unprofessional and at times even disrespectful.||||While the facilities of the hotel were acceptable, the staff’s immaturity and lack of training left a lasting negative impression. A hotel’s team should make guests feel comfortable and valued, but sadly this was not the case here. I would not recommend staying until significant improvements are made to the staff’s training, attitude, and overall professionalism.

We stayed here 3 nights. Laura MacKay was the absolute best! She took care of any request. Our room was just inside the front door. Despite the location, it wasn’t too loud. The room was spacious and fully equipped with a tea pot and drink choices. The bed was luxurious. The restaurant service was impeccable. We thoroughly enjoyed our stay.

We spent two nights at Tulloch Castle in August.|Maybe we had too high expectations, but as a castle, we expected something kind of luxurious.|We did not find that at Tulloch Castle. |Our room was very simple, the quality of the matresses was not too good and we had some stains on the linnen.|Positive was that our luggage was carried by staff to our room in the third floor (as there is no elevator in the castle).|Dinner was good and breakfast as well.

It was a wonderful and authentic castle experience!! The room was amazing!! We felt truly regal!The restaurants were very good too. I only wish it had a small fridge, but that wouldn't stop me from staying there again! The staff was friendly and accommodating!