Federico Lippi
Google
The agroturism is located in a beautiful and tranquil spot on top of a gorgeous hill overlooking the surrounding rural areas. The old, traditional farmhouse is charming, authentic and has been tastefully restored. The outdoor areas by the pool and on the north side of the old house offer breath-taking views, especially in the evening hours. The breakfast is delicious and boasts a comprehensive selection of local products, including cheese and cured meats. Unfortunately, our experience has been ruined by a lack of care and availability from the host. The host avoided contact with us the whole time, from check in to check out and made no effort in welcoming us and speaking to us throughout our stay. The host also recommended that we go directly through him to avoid paying the fee of booking.com, however after suggesting this he ignored our questions and refused to give us the discount he had proposed on an email, despite our repeated efforts in contacting him and clarifying the situation. When confronted on the last day of our stay he made up excuses and refused to accept that he had clearly mishandled our reservation. This rude attitude and unfriendly behaviour ruined our stay, which, given the beauty of the location, had all the potential to be much more memorable! It felt like a scam.
I would consider choosing another place to stay if good manners are valuable to you.