Diavoletta74
Google
Good location, nice hotel. At our arrival we got a room that has a communicated door to the next room but even with closed door we could hear everything what was going on there. Therefore we asked for a change, we got allocated to a room without balcony this time. Honestly the noise of the road/train was less bothering. In case you would like to have a good night sleep, take earplugs with you. ||Staff: all very attentive, kind, helpful and nice. An extra thank you to Martin in the restaurant who made our stay even better. ||Food is average, breakfast ok but dinner is nothing special. ||Spa is extra small, can hardly fit more than 10 people. The Saunas were randomly working or not, sometimes there were too cold, sometime not warm at all. Probably it's due to the fact that it's low season and they just simply don't check on it. However whenever we were complained they were really reactive and tried to solve the issue. ||Fitness room is old and equipment is from the 80's. ||Overall nice stay but compared to other 4 star hotels in Switzerland, there is a lot to be improved on.