Turquoize at Hyatt Ziva Cancun - Adults Only

The rooms are very spacious and comfortable with modern facilities. The pools are well kept and plenty of deckchairs and you can hire cabanas but quite pricy,the cheapest been $183 for the day. The only dislike for me was the pool had a DJ playing quite loud music which spoilt my peace and quite, whilst relaxing on the deckchair. Hired a beach cabana and it came with drinks and food service. The staff are quite attentive at the cabanas and regularly asked if you wanted a drink or food which was served from 12pm. The all inclusive package is quite good and includes free room service and free minibar. They have a good selection of restaurants but the food can be hit and miss at times. The bar, called the den have good bartenders who know their cocktails well. There is a coffee shop with good baristas. The desert shop has a good variety of ice cream and cakes. Along where the restaurants are there are often carts where they serve tacos and other foods which you can pick up. They also have a juice bar which serves healthy shots as well as juices. There is live entertainment every night. One negative part is the Spa. We wanted to use the sauna but we were told it's $79 dollars for the day to enter the Spa. If you just want a 15 minute sauna, it's a far too much. Overall the hotel is good for family and groups. It is a big hotel with 500 plus rooms so if you want a quite, peaceful boutique kind of hotel this isn't for you. We paid around £520 per night so it is on the high end.

Almost 5 stars. Everything was perfect, from the food, to having our own butler, having two beaches on each side, entertainment, and felt extremely safe with security. Only problem was the pool was probably 40 degrees... no one in the hotel was using either pool unless they were brave enough. It was like ice in there.. if it was warmed up just a little, the experience would have been a 10/10, just couldn't use the pool the entire stay.

HYATT ZIVA CANCUN RESORT / AN ABSOLUTE PARADISE. My wife Margarita and I spent eight days in Cancun to celebrate our anniversary and stayed again in the Turquoise section, this great resort where we have been several times before. The quality of the services and facility installations are superb including the different restaurants and amenities. I also enjoyed the very well-equipped gym. The beach and ocean views are truly paradisiac, offering the iconic white sand and striking turquoise water that Cancun is famous for.||Management Excellence: A special and emphatic thank you to Marcelo Peon Lozano and Sofia from management. Their absolute support and dedication ensure that the guest experience is seamless. Any issues or requests we had were addressed immediately and with grace.||Prime Service Team: Our stay was made exceptional by the attentive and personalized service provided by the following team members: Miguel, Juan. Alfredo, Gaby and many others. They offered prime, consistent service at every moment, anticipating our needs and always greeting us with a warm smile.||We will be back soon!

Such an amazing experience! We were met with friendly staff that made us feel at home. The food is incredibly delicious and catered to each individual in our group. ||Aidee met with our group and completely elevated the experience to another level! We will definitely be coming back!

This place is absolutely amazing. The food is Hit or Miss but it is amazing. There's so many restaurants to choose from ,you just have to find the right one. The only problem I had was when we checked out we had to pay an environmental fee. What is this for when we paid full price? Skip to hibachi the show was cool but the food was absolutely terrible. But other than that the food was great and it is an awesome place. You would definitely have fun.

You can read all amazing reviews here. All of them are truthful . Totally recommend to go! My review is for two special persons that made our vacation unbelievable. Thank you very much to Federico from Habaneros restaurant! Thank you for your attention and hospitality! You are amazing. Special gratitude to Alfredo from French restaurant "La Bastille" . Cuisine was great, but the representation was over expectations. The fire show for desert was great. We felt special!

This is most definitely NOT an adults only hotel, which you could easily miss when booking. There is a building which has rooms which are adults only, but this is about it. The majority of the complex is completely mixed. Out of about 15 restaurants, just one is adults only, and one pool (Punta Vista, on the 3rd floor, infinity pool) is adults only. This could be a good place to relax, but they frequently play very loud music from 1pm and it also overlooks one of the two main pools, which is very noisy. The rooms were pretty nice - spacious, big bed, big shower, double sinks, a very modern TV which you could cast from your device to. The balcony hot tub is a good idea but not worth the extra cost. The food ranges from average to pretty good. Ultimately, it feels like the focus is more on quantity rather than quality. There are a great variety of options nonetheless, pretty much any cuisine you fancy, you can find a restaurant here which will cater to your needs. The live teppanyaki experience is good but fairly quick (about 45mins). The gym is well equipped for both cardio and weights workouts. There are regular classes you can sign up for - we did pilates with Sofia and trampolining with Oscar. Both were great instructors, really helpful and a credit to the hotel. In general, all the staff were very friendly and helpful. The spa costs are ridiculously high. Keeping dolphins captive for entertainment and profit is also pretty disappointing. Be a market leader and move on from this. Overall somewhere between a 3 and a 3.5 rating.

Beautiful!! Beautiful , definitely 100% family friendly now. It was not what I was expecting this year. Best for family's to lay around. Food trucks outside, make easy options for children.