Joy-Lina A.
Google
The price-performance ratio at Turtle Beach Hotel is disappointing. While you can enjoy a buffet three times a day and book a table for à la carte dining in the evening (which was usually good), the buffet food itself left much to be desired. The potatoes, for example, were dry and soggy rather than crispy. Most of the staff were unfriendly and made us feel unwelcome.
Finding a sunbed was nearly impossible as all of them were reserved with towels by 8 AM. When we asked about activities or a hotel plan, the staff dismissed our questions, and after searching for a while, we gave up. Additionally, activities listed on the daily schedule came with extra charges, which is unacceptable given the high cost of staying here.
Another strange aspect was the “dummy receipt” provided for meals, showing what they supposedly cost, which seemed unnecessary and odd. The laundry service was outrageously expensive as well.
On the positive side, the rooms were clean, and the reception staff were kind and helpful. However, for those wanting to explore the island, this is definitely the wrong hotel. Even for all-inclusive visitors, there are likely better options offering more value for the price.