S. M.
Yelp
Early June, my family and I took our first Avelo flight. I didn't know what to expect and was a little anxious. It felt like my half of the group was behind schedule and I feared missing the plane since I had to incorporate parking, a youth, senior, luggage, and a car seat into the equation; overwhelming for a solo traveler. However I managed. The young man directing traffic for drop out was patient as I unloaded the car and put everything close to the door on that busy morning. I parked in lot C and started the trek back to the entrance because the shuttle had passed when I was going to park. I figured I'd have to wait 15-20 minutes. The young man in the parking booth assured me the shuttle was back on its way to pick me up, and it arrived shortly afterwards. Once getting through checkpoint we rushed to the gate, as the other half of the group called to say we're boarding. As I struggled with my backpack and the car seat to the plane, another young man offered to carry it for me; what a great help.
Returning back home, there was the same young man helping me with the car seat into the terminal. Once inside, we had luggage that arrived a day earlier. All I did was mention it and he knew exactly what we had and brought it out immediately. While waiting, one of the young men from our departure end, came up to my mom and said, we have your id. He must have recognized her and remembered the photo a week later. I couldn't asked for any better customer service.....Raymond and Garrett, you guys are truly an asset. Keep up the good work, I look forward to seeing you again and again.
Oh the airport! The parking lots are very close. Allow enough time if Checking luggage, as it can get congested. Once checked, you'll need to bring your bags with you to the checkin point which is the next building/side over. If you have carry on only, you go straight to checkpoint. Everything is so close. I appreciate the size of Tweed. It can get a little confusing knowing where to sit for your flight, so make sure you're paying attention to the announcements. During my second flight at the end of June, everyone going to FL were delayed. It got crowded inside. Hopefully this doesn't happen to offer. However, there were employees moving around tending to situations. As a Bridgeport resident , I love this alternative airport. Long live; Avelo and their great fares!!