Twelve Kitchen + Cocktails

Tried 12 for the first time. The atmosphere was really nice and we had great service. I was a little disappointed that the old-fashioned I ordered was served with a regular maraschino cherry that I had to ask for and not the Luxardo cherry that is custom for an old-fashioned and was expecting. We had three starters, Italian meatballs, oyster, Rockefeller, and spinach, artichoke dip, all were good, but we would probably next time get the meatballs and the spinach dip and not the Rockefeller because we had too much to eat. For an entrée, we split the redfish Alexander, which was phenomenal and got the smoked Gouda mac & cheese as the side, which was also amazing. The pita bread that was served with a spinach dip was outstanding. We look forward to coming again and perhaps trying a few other new things. We also thought it was very reasonably priced, especially for the quality of food in ambience.

What a fantastic dining experience with exceptional service provided by our server Hunter. All in a setting that feels both comfortable and upscale. The Spinach and Artichoke dip, Norwegian salmon with broccoli and the 903 Burger were absolutely delicious, perfect in every bite. I was in town for a business meeting and will definitely be back. The exceptional service, delightful meal, the inviting dining room, full service bar and great outdoor patio make this an easy place to recommend for both the food and the experience!

We’re running out of places to enjoy our lunch where we live and Twelve was recommended by a friend so we drove an hour to have our lunch. The place looks great. Foods were delicious and service was superb. We order chips and dip for entree and the spinach dip was delicious. We also have Norwegian salmon and it was delicious. Order 2 drinks, Destiny dream. Drinks look pretty and tasty. Our bartender Jaylen was very friendly and great service. Highly recommended. Love this place.

Food was great a plus because they have a wide variety of food with a menu that isn’t overwhelming. The restaurant has a nice slightly up-scale dimmed light ambiance. Staff were always there and had great service. The foods presentation was great. I celebrated my birthday and our picky family were all satisfied.

Excellent place for happy hour.. dinner and everything else. If you don't have a reservation for dinner, be ready to wait 20-30mins. Thankfully we got seated at the bar fairly quick. Service was awesome, drinks were awesome, food was awesome, even the people sitting at the bar were nice to talk to! Will definitely make this a regular spot now.

I just celebrated my birthday and had the most wonderful experience!!! Overall 5 out of 5! My waiter was AMAZING hands down!!! Don’t walk but RUN to make a reservation.

Twelve is one of my favorite places to eat but I'm not sure I'll be back. Every single visit, there is crunchy crusty old food on the glassware. Usually ill ask for a Togo cup but today I had a bottle of water thankfully. The bottoms of all of our plates also had old crusty pieces of food which we didn't realize until we went to stack our plates. The inside of the glasses smell like mold or dirty water. Something isn't being cleaned/sanitized properly and it's been that way for awhile. Using dirty nasty water to wash the dishes is gross. The food is always great but I no longer trust your kitchen. There's no way someone hasn't noticed this. Second, the moment we walked in I was inundated with body odor. As the hostess sat us, I realized it was her and it was HEAVY. That's unsanitary again, there's no physical way no one noticed and she was still allowed to work like that. If I can smell your staff at the front door, that's a problem. It seems to me like there are a lot of missed steps going on cleanliness wise and maybe I'll give it another shot down the line but if this is what a guest can see/smell, I can't imagine what we can't see. Service was fine. Food taste fine. Just extremely poor cleanliness coming from the kitchen and that sucks that it's been ignored for this long. Also, saw a server wiping down a table with a clearly dirty rag. Gross. Silverware as well.

Been to Twelve a couple times and have enjoyed it every time! Delmonico steak is our fav and the sushi is fresh and delicious as well. The Thai pasta dish was refreshing, although it had more leaves than noodles in it and we were expecting the opposite, but still good. Drinks were also yummy!

Excellent choice in Tyler for either a dinner with friends, that special someone or if you are traveling for work and want a great meal and a nice bourbon at the bar, you can't go wrong. Was in town for a two day work trip and just sat at the bar. Very nice inside, good lighting, wood, glass, etc., bar is excellent with a huge wall of spirits behind and a very knowledgeable bar staff. Dress code can be dressy, biz casual or shorts and a t-shirt, which is why East Texas is so great. Excellent bourbon list and lots of additional offerings, not on the list, but on the bar. Served in a glencairn, which is my preference when drinking neat. Ordered the salmon with broccoli and came out quickly, perfectly tender on the inside, crisped on top and lots of flavor. Also, prices are really reasonable. It is, for sure, going to be my go-to whenever I am in town, highly recommended!

My party of eight had a reservation at the restaurant. We arrived together and were seated right away. That is where the service completely stopped. We sat at our table for 15 to 20 minutes without a single staff member acknowledging us. No server came over, no waters were offered, and no one even checked in. The restaurant was not busy, so there was no clear reason for being ignored like this. We asked to speak with a manager and no one ever came. After waiting and realizing no one was going to address the situation, we left. This experience was frustrating and honestly unacceptable, especially for a group that made a reservation and showed up on time. If you are considering coming here, be aware that you may be seated and then completely ignored. I would not recommend wasting your time.

We arrived about 2 hours before closing. We loved the vibe here. It was nicely decorated, modern, and clean. The food was nicely priced and overall above average. Not the best sirloin steak I had, but overall pretty taste. The carnitas sandwich was good overall... but the avocado they used was underripe and thus was hard to cut into. Some slight hiccups, such as forgetting our drinks. We reminded two servers about the drinks and still didn't receive it until the end of our meal.

My wife and I have always loved the food at Twelve, but the service continues to be a major disappointment. We recently sat at the bar and were never greeted--no "I'll be right with you," no acknowledgment at all. After waiting more than five minutes without any interaction, we left and went to Dakota's down the street, where we were warmly welcomed and served immediately. Unfortunately, this has become a pattern. This was the third time we've walked out due to poor service. As much as we enjoy the food, the inconsistency in service has made it impossible for us to continue supporting Twelve. There are simply too many other great restaurants that value our business and provide excellent service every time. Would love for management to response and tell me why we should come back!

Food was good. The sushi leaves alro to be desired would not recommend ordering it was very dry and not flavorful Steak ok but not worth 40.00 Drink was good

Our server Kaitlyn was excellent but the food probably would've been good had they not run out of waffles, pecans and candied bacon!!! So we changed our order and they got it wrong. They bought my sister out 3 pancakes with fruit on top and me 1 pancake with fruit on top when we asked for walnuts. I felt so sorry for Kaitlyn because she had to come out to apologize several timwhen it clearly was not her fault!!! I was very disappointed as I spoke so highly of this restaurant to my sister as it was her first time and it was so disappointing!!!

Highly mediocre food. Good service. Will not come back. Every entree that we ordered was disappointing.

I had been to Twelve twice with my daughter and ordered the Thai steak salad. My husband and I went there for our anniversary. And of course I ordered the same salad because it was so delicious the 2x times that I had it. The salad was horrible! The steak was so chewy I couldn't eat it. It was cut in uneven piece. Some of the pieces were medium rare and some were well. It's almost like the steak was pre-cooked and then microwaved. It was extremely bland. So disappointed. I expressed my opinion to the waitress but she was not helpful. They didn't offer to take it off the bill. So I paid $15.99 for nothing. The manager Raley (sp?) offered me a dessert for free the next time I eat there but I have no intention of going there ever again. My husband liked his burger. The food came out suspiciously fast which really makes me think that the food was pre-cooked and microwaved. Will never go there again!

Nice bar restaurant. Do not drink so bar aspect does not relate to me . Staff very friendly and knowledgeable. Menu selection was wide in variety but limited in main entry and most had a spin on them I assume to be more diverse since it was a bar vibe. Wife got the Norwegian salmon and I got the uptown chicken. Both were real good but were smaller than normal portions as also were the sides. As I said I'm sure some of my short comings were due to the bar vibe themed menu but we enjoyed our meal and will probably go back . However I prefer FDs and Three Palms for a dinning experience.

Awesome bar and dinner service! Great art & live plants everywhere- low lit and could be romantic if that's what you're looking for!

This was my first time here and if I'm in the area again, I'll be back. I'm not sure what I was expecting as I walked in but I was pleasantly surprised. The host on duty couldn't have been more lovely. Great attitude and her greeting felt genuine. As she led it us to our table....again I was very surprised by the decor. Great lighting. Not to dark. Not to bright. Everyone dining seemed to be be generously spaced out at that time of day. The menu is straightforward and the food arrived in a timely manner. No complaints there. The only criticisms I have are as follows: 1.) We were seated at a 4 top table (not a problem. we were happy with the extra room) and the server didn't remove the two additional roll ups and plates. They remained on the table for the entire meal. 2.) As our server brought plates, beverages, etc. to the table he didn't take anything away. By the end of our meal there were 7 glasses on the table. 4 of which were empty. All the plates from our meals plus the additional plates and the dessert plate. Needles to say it was a bit crowded. Other than that, everything was great. The wonderful host wished us a farewell and we left.

I have to give Martin a shout out! He made our experience the absolute best with personalized drinks, jokes, and perfect ambience. Would recommend 10/10 for the service and drinks! This is where friendships blossom

The build out is very nice! Whoever designed it did an amazing job. The experience is interesting as it has the feel of a fine dining establishment, but the execution falls short. The wait staff is made up of mainly teenagers and early 20's kids scrambling to provide a level of service they aren't fully trained for. Not their fault, all were extremely nice. The food is mediocre with some things almost being very good. The Chef is using too many ingredients. Most of the time less is more. A few tweaks and this place could be amazing. Decent wine selection with good prices!

My was undercooked and it tasted weird and the service was slow I wouldn't suggest this place.

Tried the coconut shrimp and the yellowtail avo roll - both were super tasty and I thought the cocinar shrimp roll was very unique! I also had their7oz filet with a baked potato; not the best steak I've ever had but the food was definitely tasty! The restaurant itself is very well put together and would be a great place for a dinner or lunch meeting - had a great time chatting with a few regulars at the bar. The bartender, Jared, seemed like a great guy - cooked up a great smoked old fashioned. I'll be back!

Came to Twelve for an early dinner on Easter Sunday. It was not crowded. Our waiter was rude. Asked for Swiss on a burger, he went to back and confirmed they had Swiss but then when he delivered the food he said they didn't have Swiss and put cheddar on the burger instead. Also had veggies on it when we said no veggies (kitchens fault bc he put it in correctly, but his customer service was poor. He was rude and argumentative). One burger had melted cheddar, the other burger had cold shredded cheddar. No condiments on the burger and no ketchup given even though we had French fries. The restaurant is beautiful but this experience was not good. A manager came over to address some of the problems with the food and was very nice and accommodating.

Great service. Great food. Decent prices. We went on a date, it was great atmosphere! Absolutely nothing to complain about!

First time diners and I can say food was solid. Service was another story as our waiter Justin C never came to check on our food and my boyfriend needed a steak knife and we had to waive another staff member. I was excited to try another cocktail but he never came back to see if I needed one. It was horrible service! The setting was lovely just wish we had another waiter.

I stopped by here on my way through town and the second I walked in, I immediately asked if there was a dress code (there's not) -- but visually, the ambiance is so incredibly classy and upscale! The food was a dream (I got the Mahi Alexander and the crème brûlée), the staff friendly and knowledgeable, and the entire experience was phenomenal! I will definitely be returning (and I'll be dressing better next time too )!

Stopped in from out of town. Had a coconut shrimp roll appetizer that was thick and hearty. Ordered the mahi mahi with shrimp over seasoned rice and steamed broccoli. The mahi was excellent. Shared crème brûlée with my husband. The wait staff was great. Food came out quickly for what we ordered and the price was not too bad. The atmosphere was cozy. Will visit again when I'm back in town

I am giving this one star mainly because of how the manager treated my family member. We were there for a small event of 40 people where the room had been reserved. We were some of the first guests to arrive and got no direction on what to do. Every time we asked a specific waitress a question she didn't know the answer. There was a set menu but no one communicated that. We would ask basic questions and the waitress was not able to answer them and always seemed very confused. We are the customers, we are there for an event, YOU should have the answers. After people arrived we asked several times if anyone had ordered and if we could order and she would say no. We had to ask if we could order a drink and were not provided a drink menu. When we did get drinks they kept refilling with the wrong kind of tea. Then we see several appetizers coming out, which were not even on the set menu. So again we asked and were told that wasn't on the menu. Finally after seeing other peoples food come out we flagged down our waitress to see if we could order. Once we ordered our food did come out fairly quickly so kudos to the kitchen on that. Everything tasted ok, but nothing to write home about. One of our family members had cold food and her food was not correct to what she ordered. She ate because we had already waited almost an hour at that point. Again, the waitress was always very confused every time we asked a question. My family member posted a review while we were still there and I guess they get alerted because the manager CONFRONTED her. I say "confronted" because it was very aggressive and in front of the entire party. It was VERY embarrassing and completely uncalled for. I have NEVER seen a man agree confront a customer like that. If you have a customer having a bad experience, you approach the customer and you have a civil conversation with them not an accusatory, immature conversation where you then walk off. How about as a manager - you have a private party of 40- you prepare your staff and maybe show your face and check on your guests, that's what managers do. It was 1:20 in the afternoon. It was not that busy. There was no reason she couldn't check in. It honestly ruined our day and our celebration. I will never set foot in that restaurant again only due to the managers horrible behavior. I do not like to ever leave negative reviews because we all make mistakes but this behavior was totally unacceptable.

Twelve is great local place. Food is great quality and prices are not absurd. Environment is nice, clean, & enjoyable! I got the mahi mahi and it was amazing!

Rainy Mother's Day! Made reservations on Open Table. All went very well. Booth seating so nice when you're wanting a little more privacy than open floor plan. Wife/MIL both had Mahi Alexander. Daughter had crispy fish. I enjoyed the medium rare 9oz steak with baked potatoe. All had mimosas. Mrs/MIL had tiramisu afterwards. Service was excellent. Will continue referring and coming back.

We got seated by the hostess right away. Once we were seated, a server asked if he could move us to another table as we had gotten seated in an area they wanted to clean. Once reseated, he asked if he could get us any drinks so I ordered a cocktail. Shortly after, a different server says she will be taking care of us. I again order a cocktail. We get the calamari appetizer - it was so-so. For my entree, I ordered the carnitas sandwich. The flavor was good, however the avocado was not ripe, not cut up, and was a giant hard glob on my sandwich. They also forgot to bring out the ketchup I had asked for when I ordered. We finished our meal, our waitress brought us our check. I realized I was charged for the cocktail I had NEVER received (after asking twice). Just a moment later, the waitress shows up with the cocktail. I asked her to take it off the bill, and she takes the cocktail back to the bar and brings back a new check. Overall, the servers were friendly but the service was not great. The food was mediocre. The ambiance was nice inside, and you can tell they have a nice touch to the finishes.

Service was good. Had the mahi dish. Wish it had more sauce but great flavor. Service was attentive. Atmosphere was decent and modern.

Great atmosphere and staff at the bar! Dinner was fantastic, had the Mahi. Perfectly cooked and balanced with the side. Great night out!

We enjoyed the food and appetizers, the spinach artichoke dip is tasty, I had the filet and my wife had the uptown chicken, both exceptional. Great wine list, martinis, old fashioned, beer and the food and service is amazing.

We went for a late lunch and were very pleasantly surprised! Setting was intimate and food was amazing and tasty! We had the Thai steak salad. Incredibly flavorful and cooked to perfection. We also had the Nashville hot chicken nuggets. Very awesome! Topped it off with a couple of sushi rolls. Service was prompt and very polite. Will definitely come back.

Great place! Love the Gastropub vibe - wonderful food - fantastic drinks - friendly service. Checks all the boxes! Our bartender - KD - was friendly, knowledgeable and a great mixologist. I started w a perfect Manhattan, then had the Macallan 25 year, and finished with a Dos Equis lol but everything was fun drinkwise Food - excellent trout with yummy mashed potatoes for only $16? That's ridiculous! I've had $40+ fish that was not prepared as thoughtfully as this trout. They should charge more. Go get some before they raise their prices - this food is a steal. Service and ambiance were perfect - really enjoyed my visit. And highly recommend you check it out! -Tait

Sushi is the best thing on the menu. Very good. Chicken Pasta was bland, Calamari was under par and very few. Filet medallions was good not great Crème Brûlée was runny liquid?!?! Service is spotty. No chopsticks until we asked, Entrees showed up before sushi or calamari appetizer, 1 soy container for 2 people, dessert took 15 minutes for a crème brûlée Smoked Old Fashioned was good but too sweet.

Twelve is usually spot on, tonight was not the night for that. Took 20 minutes for us all to get our drinks and 30 for a bar draft beer. The spinach dip was cold when it was served and I recommended the uptown chicken as it was really good the last time I got it but this time my uncle got the thinnest chicken breast that was maybe 4oz. I felt so bad. It was very loud in the room we sat in that talking was impossibly hard to do. I don't know if I'll go back. The food I ordered was ok, but when you take family from out of town and it's a flop you feel bad!

I consider myself a bit of a sushi roll snob. Let me just say...this is by far the best roll I've ever eaten...anywhere! I love chimichurri sauce. It paired very well with the shrimp, asparagus, and cream cheese on the inside and steak on the outside. The spinach dip was very good too. I really enjoyed all of the flavors. I definitely will be coming back whenever I'm back in town. If you are lucky enough to have Thomas as your server...count yourself blessed. He was wonderful!

What a hidden gem. The service was spot on, with our waiter, giving us solid tips on menu items to choose from. The price was a surprise for the quality in the most delightful way. The location is easy to get to located off the main street. The ambience is perhaps the best part to report as the music playlist election was just fantastic.

Twelve was introduced to me by a huge fan who set a very high bar for quality, service, atmosphere, and friendliness. My expectations were very high, and greatly exceeded! We returned at least weekly for several weeks, and I continue to go there. Every item of food I've ordered is excellent - their meatballs are unsurpassed, their fried Gulf shrimp is always cooked perfectly and their sides are exceptional. You cannot find friendlier and more efficient service. Now Twelve is my favorite.

TERRIBLE!!!!!! Everything about it!!!! The manager was not helpful at all!!!!!!!!!!!!!!! Male server didn't tell name!!!

Stopped here on a trip into town and I had Kelsey as my server and she was AMAZING!! So attentive and the service was just great, good food, good drinks, short wait time, and the customer service was unparalleled. Will definitely be returning and recommending to all my friends and fam!

we passed through Tyler for the first time and a loca recommend this restaurant to us. the food was great!! great atmosphere , relaxing and our waitress was awesome.

great place for brunch and can handle large groups! food was good and service met our expectations.

Twelve is a must stop when in Tyler, TX. The wrap-around bar is impressive and the specialty cocktails are impressive. The mixologists working the bar took pride in their cocktails and the results were both visually impressive and tasty. The appetizer options are fantastic and both the salmon and the burger are outstanding. I also enjoyed the tequila selection.

Did not dine in but just picked up a to go order. Everyone I interacted with was snobby or had an attitude. It was my first time coming here and didn't know how their process works and was made to look dumb because I didn't know how it worked. probably won't be back.

Night and day experience. Yesterday I came in a suit and sat at the bar. The bartender was friendly and courteous. We had a great conversation, off and on. I thought this was the place to go. Today I came, jeans and a jacket. Sat in the same spot. The bartender asked if it was to go. Slow getting my drink and slow getting my order. The food is always great

This was our first time at Twelve and definitely won't be our last. We had the filets, baked potato and salad which were all fantastic. Our waitress suggested the champagne vinegarette dressing and we loved it. Also we had our favorite dessert crème brulee which was one of the best we've had. Our waitress Dawn was training Annia and both were extremely friendly and courteous. Loved this place and would give 10 stars!!!

My husband and I were in town to visit family and decided on date night dinner at Twelve based on reviews. The atmosphere is lovely and the decor was beautiful. Walking in we had a great first impression and were excited to try the food. We ordered the chimichurri steak sushi roll which was unique and delicious! The chimichurri alone was definitely not authentic, but as a together with the rest of the sushi roll it was tasty. For entrees we ordered the trout with whipped potatoes and the filet (rare) with baked potato. The trout was okay but it could've used some sort of seasoning or sauce. The whipped potatoes were to die for though. Honestly there's probably a pound of butter in them because damn they were tasty. Unfortunately the rare steak came out medium well. The baked potato was your regular baked potato and our additional side of steamed broccoli was cooked beyond mush. I wish the creativity of the dishes matched the creativity of the design of the restaurant. I don't know that we would be back again but we are glad we tried the place out.

Had a wonderful dinner and an amazing experience at the bar with Alley. Everything came out quickly and perfect! Alley made us feel welcome, made conversation and helped us choose our drinks and entrees. It was one of the best experiences we've had in awhile considering how lacking most restaurant bars are in hospitality and service.

Food was excellent!!! Service was HORRIBLE!!! Justin was our server. He was not sincere in his interactions with our table. Missed out on additional adult beverage purchases and dessert. Will request a different server if we return.

Really great local place with a good food and drink selection for reasonable prices. Always dependable.

We had the pleasure of having lunch here on October 26, 2023 and found the ambiance to be very nice. Our waitress, Chelsea T was very patient and attentive. This means a lot to a group of Seniors. The food was very good and none of us left hungry or dissatisfied. My Wife & I certainly hope to dine there again soon. Larry C Lufkin TX

The service was terrible. We were there for almost 2 hours for brunch. Every staff member blamed some other staff member for why it was all taking so long. The food was okay, but for such terrible service, I was hoping it would be amazing!!

After texting a gift card, I went back for an early dinner. This time I explained what I got and what I expected for my meal. I ordered the exact same thing, the Tyler Club. This time I got sliced bread and shaved meals. T was truly a wonderful sandwich. Thanks Scott for the gift card and a chance to try your restaurant a second time.