Donna F.
Yelp
I had one of the worst customer service experiences I've had in recent memory at this highly over-rated and over-priced boutique. The salesperson was rude, dismissive, and disinclined to help with an exchange that did not meet the store's (very unreasonable and poorly communicated) return policy ( store credit if you return an item within 7 days, otherwise tough luck!). Long story short, the issue was ultimately resolved in my favor but only because I was a squeaky wheel and insisted that the owner be contacted. Shopping should be a pleasure, not a battle, and stores that don't understand this don't deserve my business, or yours!