TWIN-LINE HOTEL KARUIZAWA JAPAN

Loved the hotel. Highly recommended. The hotel room has daily cleaning services and room is really cozy. They offer free bike rental and their bikes are well maintained. It’s such a great ride down to the Shopping Mall or near by areas. The front desk staff is helpful and borrowed me tapes for free to tape up my bought goods. The breakfast is okay the portion can be bigger.

Such a nice hotel, decorated tastefully and with care with the guest in mind. It has a very cozy feel so do note that the rooms may seem dim. They’re quite spacious though and sound proof between rooms, though you can hear people in the corridor. There’s laundry and lift access for convenience. If you love a strong coffee, grab the free one in the lobby in the morning! Staff are from various countries or are Japanese, so they can handle a wide variety of languages! I guess one downside would be the lack of food choices in the area; you would have to walk about 10 to 15minutes for options. It is easy to reach the hotel from Karuizawa Station, just walk all the way straight. Luggage friendly roads and pavements :)

Loved our stay! Friendly service, compact and stylish room with everything you need. Small details that make everything better, from the bath salt offerings to free drinks and snacks at night. Oh, not forgetting the in house bicycles for guests to use.

Last year I was staying at the Prince hotel at Karuizawa for a wedding party! This time we spent just one night mainly for outlet shopping! We were surprised and excited when we started to enjoy the free dinner 8 course of Spanish cuisine! Every dish was so good, taste, yummy and delicious! Not only that right after dinner there was a free flow drink in the other section with all kinds of wine and Japanese whiskey too! We were more than satisfied and happy to stay in your hotel! For sure in my next visit I would stay at your hotel again

Had a truly amazing stay here! 3 nights stay & I can't bear to leave. Cozy room - Room is cozy, bed is comfy, toilet size is just right & TV system is new (comes with Youtube). Nothing to complain about the room! Items provided are superb - There's salt bath & other toiletries provided in the public areas of the hotel. Comfy sleepwear is also provided in the room - I think this is a really nice touch! Additionally, there's happy hour drinks, snacks & ice cream provided every night. Thankful for this as there was nothing much to do in Karuizawa at night. There's also a wide variety of good quality tea packets provided for you to self-brew. Nice breakfast - Do consider adding on the breakfast sets as its really yummy. Theres 4 options to choose from! Helpful staff - Although we didnt get to meet a staff thats able to converse in English well, I can tell that the staff is trying their best to assist us. It was raining on our check-out morning, and a staff provided us with umbrellas to get to the train station. Really thankful!! Thank you Twin-Line hotel for providing us with such a memorable and lovely stay in the quaint town of Karuizawa. Till we meet again!

Very lovely boutique hotel. Room decor is nice, size is decent and staff is very friendly and helpful. Only downside is there’s no kettle provided in the room, it’s a little inconvenient if you want hot water in the middle of the night and have to go to the lobby to get. (They provide hot water at the lobby)

A very cozy hotel, around 10-minute walk to Karuizawa station. All amenities provided. The Spanish restaurant is👍. Both breakfast and dinner are😋😋.There is a happy hour with free drinks and snacks every night👍👍👍. The staffs are helpful and friendly. It will be perfect if the lighting of room can be a brighter.

We love this relaxing hotel!!! Good atmosphere at night time snack 😋 and there are many options for bath salts. Also, it's so convenient, walking distance to the outlet 😁