Closed - Uber Greenlight

Translate English- Spanish English: This is the Uber office where you can do any procedure regarding the application add or remove vehicles or fix the app. The treatment is nice, they have 10 tables serving people but since they give you the turn to be served you will be waiting approximately 40 to 55 minutes, the office does not have free parking you have to pay around 5 dollars per hour that if It has parking of boundaries that you pay less approximately about 3 dollars per hour that if as they are parking in boundaries you are likely that someone will chafing the car or you will be scratched, I hope this review helps people thanks. Spanish: Está es la oficina de Uber donde puedes hacer cualquier trámite con respecto a la aplicación agregar o quitar vehículos o arreglar la app. El trato es agradable, tienen 10 mesas atendiendo a las personas pero desde que te dan el turno a que te atienden estarás esperando de 40 a 55 minutos aproximadamente, la oficina no tiene parqueo gratuito tienes que pagar alrededor de unos 5 dólares por hora eso si tiene parqueo de linderos que pagas menos aproximadamente unos 3 dólares por hora eso si como son parqueos en linderos tienes probabilidades de que alguien te roze el carro o te lo arañen, espero que esta reseña ayude a las personas gracias.

Worst customer service ever! Restaurants are able to false advertise delivery times....I selected a specific restaurant because they estimated 10-15 minutes for delivery, well my order came over an hour later and I received melted ice-cream shakes. Instead of addressing the issue, which by the way was only $16, Uber Customer Service cancelled my membership and did nothing about the actual issue. So they prefer to lose a longtime member over $16 restaurant order. Absolutely awful customer service!

What a useless waste of space. Everyone working here seems nice and genuine but has no purpose. You schedule an appointment, you come in, and are told to come back. You schedule another appointment and keep bouncing around from appointment to appointment with no actual response. Not a soul in the building is able to actually assist with your problem. It is all done remotely by The Uber Overlords. What is even the purpose of making me spend hours coming back and forth multiple times. All this to prove that I'm a real person. Here's a review from my real account with my real name and my real profile picture. With that said, I know they're just doing their job, but it is a pointless operation. They should be closed, and they shouldn't waste any of our time other than dealing with virtual meetings that they can't even get right either. Uber has the worst support ever, and they don't respect their drivers. I'm just glad I didn't get an opportunity to work under such a horrendous company.

I tried meany disputes to trying to solve a problem with my account to be active, and I keep bouncing from opointmets waiting time . The office seems to be far from everything. Not solving the isue. Very simple to do and then make things very difficult.

Nice waiting area with charging station. make an appointment on app or website.

I have been trying since Feb 1 to get my 10-99 form. I have tried numerous times to contact Uber. They do not respond. You have to pay a $1 to supposedly to get it refunded. Yes but then it automatically purchases another app for you. $20 waisted. I would like to get my form and be done with Uber. Not very professional. They don’t even let you talk with them live.

The staff there are very friendly and helpful. Andrea was amazing! She patiently worked with me in answering all of my questions. She also fixed an issue I was having as a result of creating multiple accounts. She kept the conversation very light - hearted and was overall very positive. I commend Uber on making such a great hire!

I used to trust Uber because if the store or restaurant made a mistake, Uber would compensate you. But I have been in Dominican Republic- they make a mistake on a regular basis and I always report it because I PAY MY MONEY FOR SPECIFIC THINGS NOT WHAT U WANT TO BRING ME. The latest: I ordered $45USD worth of groceries. The delivery guy NEVER called me and a worker was in the front of the house and never saw him. He LIED said he called and I didn’t answer and he waited 10 min and left the groceries at the door. Look at “the door” in the picture THERE IS NO DOOR he took an up close picture of one of the bags and none of the neighbors got the food so it must be that THE UBER DRIVER STOLE IT the Uber delivery guy never answered the 4x I called his phone through the Uber app UBER SON UNOS LADRONES I had to call my bank to get my money back because they don’t easily steal from u in America like they do in DR Uber lo que tiene parece es que son atracadores de delivery