Andrea H.
Yelp
Against my own inner advice, (and I really should have listened), I was in a rush, and instead of just waiting and going to my wonderful, usual salon, I went to the
Ulta Salon in Humble for a high-light, cut, and style...
I left with a complete disaster... I kid you not..
Nina, the stylist at Ulta that did my hair, notified me, but only after starting on my high-lights, that she had only been there for 2 days, came from Cost Cutters where she only did cuts, ended up leaving my hair with large patches, from where the color bled, with some orange areas, some multi-toned areas, (and NOT muti-toned in a good way), and even the cut was uneven, unacceptable, and just sloppy....
...I literally left in tears...
...The other stylists there just kept giving me the "deer in the headlights look", shaking their heads, and commenting with each other, but none of them actually came over to assist or take over....
...I just came back from having my usual, amazing stylist, Jamie at Epic Looks, who, bless her soul, worked her magic to get me looking at least decent again...
It' will take at least two to three more consecutive high-lights, growth and treatment to get me back to my original hair health and high-lighted blonde hue...
...Yeah, it was THAT HORRIFIC....
..She showed me underneath how drastic the jacked up so-called high-light job left my hair....
I have never been so appalled, and even more so disappointed that Ulta would allow a paying consumer to leave there in the state in which I left....
Yes, I was still charged for my jacked hair...
And how irresponsible of Ulta to allow an individual / stylist, with no recent color experience, to be on the floor, unsupervised, untrained, unqualified, to botch unassuming patrons...