Umaid Bhawan-A Royal Heritage Style Boutique Hotel

One of the worst hotel experiences I’ve ever had. The staff has a very bad attitude – they don’t help with anything and simply say “no” to every request. There is no valet service, and the hotel is located in a very bad spot inside narrow streets. The room was poorly maintained with broken switches, dirty bedsheets, and overall unhygienic conditions. Breakfast was terrible, and staff made no effort to provide anything properly. Parking is a nightmare – there is no proper parking space, and I had to keep moving my car around looking for space multiple times. Overall, extremely unprofessional and careless staff with the worst service. Definitely not recommended at all.

My wife, daughter and myself stayed at the hotel for 5 nights occupying 2 rooms. ||We wanted to stay in somewhere that had character, this Umaid Bhawan had in abundance. Around the hotel are a plethora of photos and heritage items that make it unique. The swimming pool was a lovely addition to cool down after a day exploring Jaipur.||The service of the staff was friendly and attentive, with them wanting you to enjoy your stay. Special mention has to go to our waiter most nights, Kurtsingh for this, (he even put together some food for breakfast on our last night knowing we were leaving early).||This is a good hotel for those that want a different unique experience from a chain hotel.

it was lovely palace hotel. we love the ambient, dining experince and friendly staffs. good location and cultural dance while dining was the plus point. we wud recommend all our family and friends to experience the palace kind of feeling with this heritage hotel.

This hotel is with a character that is true to its name heritage, charming, comfortable. Every corner of the hotel is used to the full with designs and decoration that marries well with the theme.|The rooms and baths were super comfortable. Clear and elegant.|Breakfast was tasty and excellent. However limited options on continental side.|Overall this property would provide you a cozy comfortable family stay with excellent and supportive staff.

After travelling through India there was nothing that was to much for them. The rooms were comfortable and rascally decorated, the overall appearance of the hotel was majestic but the highlight for me was the quality of service in the restaurant/ bar area. Nothing was too much for the staff and the food was nothing short of amazingly tasty. When I’m|Back I will definitely return.

Rooms lack air circulation. Feel a bit clustry. However, the decor and design is mesmerizingly beautiful. Lifts were a bit smelly. Hope that is only due to monsoon humidity. Pool is very relaxing and the service is professionally well.

We had booked online at Umaid Bhawan. We got free pick-up facility. But as soon as we reached, we had to carry our luggage ourselves to the reception because there was no bell boy available to help. We checked in a room but the curtains there were torn, so they shifted us to another room. As soon as we entered the another room, the room was so small that even our luggage bag could not be opened. The balcony was also very small. When we complained at the reception that these were not the category of rooms that we had booked, the receptionist said that this is heritage property and all the rooms here are same. The pictures on the internet are just for reference. We were very surprised but they ignored us. The tea bags provided in the rooms were also open and not in proper packaging, which is below standard for a heritage property. When we tried to turn on the TV, we found out that the set top box was faulty. The housekeeping staff tried to fix the TV for half an hour but finally said sorry and left. Then our wifi was also not working so we complained to the reception twice but still we did not get any help. Our booking was for 2 days but we immediately cancelled our bookings for the next day and booked in another hotel. Because there is no point in staying where guests' comfort is not taken care of. Decor and food was good. Otherwise service needs improvement. So our stay at Umaid Bhawan Royal Style Heritage Boutique Hotel was nothing special.

Bhanwar singh was out waiter on our second day here at the hotel. He was attentive, friendly and helpful. Would definitely recommend this hotel and specifically the bar. A great experience.