Edi J.
Yelp
Very disappointed with the lack of customer service. We arrived on Sunday afternoon, to be told, that they were closing in 25 minutes by a buxom woman leaning across the counter. That's fine the two of us replied. Another young woman arrived to tell us "Well you can only order out of the cabinet, the kitchen isnt preparing food anymore". Again, ok we can work with that. As we looked at the visually stunning savory food in the cabinet, the first lady told us " You cant order any savory food either, it will take to long too heat. You can have a coffee and something sweet Luv ". As a customer, i like to choose what i want to eat, and not be offered diminishing choices as the seconds run by. Also didnt feel the Luv. I informed her that I didnt want to eat anything sweet, and she shrugged. We took our $40 elsewhere. Maybe it's a NZ custom to do a soft close 30 minutes before hitting the closing time, if they had offered savoury food to go, it would have felt like some sort of service had been offered. Very disappointed, not what i had expected from such a well known institution, and will not recommend any of my friends and family in Chc go there.