Union Hotel Prague 2

No issues throughout our stay. Tram line right outside with regular transport links to the centre. Not in a very busy area, but nice cafes/breakfast spots open. Beds were a little solid for my liking, but personal preference! Coffee machine was equipped daily, and towels could be restocked as you wished. Very clean and spacious room. Modern bathroom. Did not engage with staff often, but receptionist friendly on arrival and they kindly stored our cases for us after checkout in a secure area. Perfect for those needing a basic but reliable hotel close to the centre of Prague!

Came here to stay for 3 nights beautiful and convenient location with tram just 1 minute walk from hotel. Room was clean, room service is good, bathroom was big and clean. No phone available to call reception.

We stayed at Hotel Union in Prague from May 11–17, 2025 as part of an Erasmus+ school program with 10 underage students (11 years old) and 3 teachers. The reservation had been made in January and included a clear request for 3 student rooms and 3 single rooms for the teachers — all on the same floor, due to child protection and supervision regulations. When we arrived, we were told the rooms were split across multiple floors. For two nights, the teacher rooms went unused, and teachers had to sleep in student rooms to ensure proper supervision. To make matters worse, on the first morning we were informed that breakfast (prepaid 858€ and part of our agreement) cannot be offered without any prior warning or arrangement. Our students had to attend school activities without eating. As of today, no refund has been issued, and the hotel manager has never answered our calls or mails. We have filed official reports with the Prague Police and the Czech Trade Inspection Authority (ČOI), and are escalating the matter through the European Consumer Centre. This experience caused serious disruption to a school program and placed both staff and minors in an unacceptable situation. Please take this into account when considering your booking. Update after owner’s reply: I saw your response and was honestly surprised, since you’ve continued to ignore my emails. It seems Google Maps is the only way to reach you. Unfortunately, your reply contains false claims. I’m now sending another email with the bank details you claim not to have. The amount owed is 858€ (11€ × 13 people × 6 days — screenshot available). If you’ve truly processed the refund, I challenge you to post the transfer receipt here (without personal details) as proof. This was a publicly funded Erasmus+ trip for underage students. Your failure to deliver has caused serious financial and emotional consequences, and the burden has fallen on people simply doing their jobs. Now, three teachers are covering this cost personally because you failed to provide a basic, contracted service. I wouldn’t spend my precious time writing this if we didn’t feel completely ignored, misled, and wronged.

A perfect hotel in a perfect location ❤️ We were pleasantly surprised to find two balconies in our hotel room – such a rare and lovely touch! The hotel is located in Prague 2, which I personally consider the best area in the city: close to everything, yet peaceful and charming. Highly recommended! 👍🏼

We stayed at Hotel Union in Prague from May 11–17, 2025 as part of an Erasmus+ school program with 10 underage students (11 years old) and 3 teachers.||The reservation had been made in January and included a clear written request for 3 student rooms and 3 single rooms for the teachers — all on the same floor, due to child protection and supervision regulations.||When we arrived, we were told the rooms were split across multiple floors. For two nights, the teacher rooms went unused, and teachers had to sleep in student rooms to ensure proper supervision.||To make matters worse, on the first morning we were informed that breakfast (prepaid 856 euro and part of our agreement) cannot be offered without any prior warning or arrangement. Our students had to attend school activities without eating.||As of today, no refund has been issued, and the hotel manager has never answered our calls or mails. We have filed official reports with the Prague Police and the Czech Trade Inspection Authority (ČOI), and are escalating the matter through the European Consumer Centre.||This experience caused serious disruption to a school program and placed both staff and minors in an unacceptable situation. Please take this into account when considering your booking.

The location is awesome! Away from the tourist hot spots and yet right in the city center with great access to public transport. Apart from that really good price quality ratio and yes if you need a soft mattress it's maybe not the best place to stay. Other than that it's perfect clean the rooms are small but well organised and there is a fridge and free Nespresso caps! For that kind of money you really can't ask for more ! Not to mention the tran stop at 50 m from the hotel the kebab right in front and Lidl about 200m plus 2 more grocery stores that are open late !

If you’re looking for a place that won’t break the bank but still puts you right in the heart of the city, this hotel is a solid choice. It’s not a luxury stay, but it offers what you need.What really makes it stand out is the location the tram lines in front of the hotel will take you literally anywhere you would want .Ideal for travelers who want convenience without overspending.

While the hotel is affordable, it might not be the best long-term option. The water can be cold if you shower early in the morning, and the soap and shampoo bottles were empty upon arrival. The rooms are furnished with older pieces, and although there’s a Nespresso machine and a TV, using them can be tricky—there’s only one power outlet, and it’s already occupied by the fridge.

I recently stayed at this hotel for 5 nights during a meeting at the Congress Centre. I was really, really happy with all aspects of this hotel. Here is a summary of my experience: LOCATION: The hotel is approximately 10 minutes walk from the Congress Centre, 5 minutes from the scenic Vyšehrad (Hilltop Fortress), and around 30 minutes walk to the Old Town. It's also a few steps from a major tram stop, which will take you to the Old Town in 10 minutes. ROOMS: I admit, my review may be coloured by the fact that the hotel upgraded me to the double room. They originally said I would have to move midway through my stay, back to a single room. However, I guess because of a cancellation, I was able to stay the full time in the double room. The room was comfortable, quiet, and very clean. There were two beds, which could be pushed together. These were very comfortable. The air conditioning unit worked very well (it was a very hot week in Prague). The bathroom was clean and modern. My only negative comments: 1) The television was quite small (although I almost never used it - there were only 2 English channels), 2) It would be nice to have a shelf in the shower to place shampoo, soap, etc. A quick note to the reviewer below - they have darkening curtains now! SERVICE: The staff was friendly, attentive and very helpful. In addition to the upgrade, they were helpful by: bringing an iron and board to my room immediately when asked, supplying me with extra hangars, and lending me a power converter for free. FOOD/RESTAURANT: Breakfast was included in our stay. It was adequate, but not exceptional. There was lots of choice (eggs, cereal, breads, cheese and meats). Otherwise, the hotel restaurant is very good - I had a quick bite, or beer at the restaurant, and the staff is very pleasant. It's also a nice place to get work done. WIFI: Fast and free - no complaints. Fast enough to watch Netflix. Overall, I had a very good stay at this hotel, and it is very reasonably priced compared to the Holiday Inn at the Congress Centre. I will certainly stay here again, next time I have a meeting in Prague.

Stayed here 2 nights...that's enough.!!.. Pros: outlets INSIDE the bathroom, yes ma'am! !!! Cons: the bed decent but not comfortable. .got up with a backache. Bathroom adequate, but the shower and tub are together so when you shower no curtain no door..hello, splash, splash..on the floor! Window curtains, very thin fabric, come VERY early dawn they let in all the light...PLEASE GET SOME ROOM DARKENING CURTAINS! !!! or a least thicker darker fabric! Also, there was a strange gurgling kind of noise that happened every so often not sure where it was coming from, AC?, waterpipes??? I had to wear earplugs to try and muffle the noise. Will not be returning!!! :(

Good location. Clean. Street side rooms are noisy. Hairdryer is not very satisfactory. Beds comfy. Service is pleasant and polite. Really needs someplace more satisfactory to hang wet towels. The bathtub has a handheld shower but not a curtain or a door. It's a little awkward for this American