Arthur Felipe A.
Google
I visited the restaurant for lunch on Tuesday 06/01, arriving around 12:15 pm.
I went to the counter to place my order because I wanted to confirm that breakfast was no longer available, even though this was already stated on the menu. A member of staff confirmed that breakfast stopped at 12:00 pm.
I then chose a seafood basket and a burger, both listed as weekday specials.
When the food arrived, we received a banh mi instead of a burger. I said to the waitress that I had ordered a burger, and she replied that this was the burger special. I said it was a banh mi, but she said that it was the burger special, exactly what I had ordered.
When someone orders a burger without any additional information, it is reasonable to expect a beef hamburger.
The digital menu photo also showed a beef hamburger, but I only realised this afterwards.
Banh mi is made with pork and included a type of ham, and I do not like pork. At that point, I felt uncomfortable questioning it again, as I had already raised the issue and was told that this was the correct order. I decided not to go back or make a formal complaint.
The seafood basket my wife ordered was very tasty and I would definitely recommend it. However, the so called burger was disappointing. The high rating on Google did not reflect my experience, and for this reason, I am giving two stars.