UNIQLO Soho Store

I ended up liking this Uniqlo even more than the one on 5th Avenue. It feels a bit smaller, but somehow cozier and easier to navigate. If you’re looking for good deals, definitely check the second floor. A small tip from my own experience: if you see something on sale and want to be sure about the price, ask one of the sales associates to scan it for you. They’re very helpful and will confirm the final price.

⭐⭐⭐⭐⭐ Erica is an incredible person! She truly takes the time to listen and understand what we need. She turned our ideas into reality. She is by far the best in all of Uniqlo. She definitely deserves a raise! An amazing experience.

I love this location. They are always busy, people from every nationality and different options for every person. Their clothes feel so comfortable! The place is huge. 3 floors of different types of clothing. Men, women and children.

Such a huge store! They have a T-shirt design section with New York embroidery and prints. Found some skirts and tops on sale, great prices and quality. The staff were friendly and helpful too.

I had such a lovely experience here today. I had to do a lot of shopping, and this was the last day of their cyberweek sales. I have rheumatoid arthritis, use a crutch and easily get out of breath. Every single Uniqlo employee was so helpful that I was amazed. One wrote down the items I was interested in, that I'd seen online. She found them in the store, and brought them to me, in two sizes - small and extra small. Then she guided me to the fitting room. The smartly dressed person in charge of the fitting room took care of everything. Including giving excellent opinions and suggestions when I asked him about my choices! I was allowed to check out my purchases at the Customer Service Desk, where everyone there was thoughtful and helpful. I can't say how grateful I was for this treatment. Except to say Thank You!

Lovely in every way! The stores infrastructure is sooo cute! An it’s in SoHo 🥹 One of New York citys ICONIC and key areas of influence, drop in and explore 💚 #GnarlyDavidson

Uniqlo Soho is big, clean, and really well-maintained. The staff is super nice and helpful. I also love that they have a lot of flowers around the store—it gives it a fresh and welcoming vibe. Always a pleasant shopping experience!

I stopped by the Uniqlo in Soho for the first time in a while, and wow—they now have high-tech self-checkout machines! Super impressive. The staff were friendly, the displays were clean and neatly organized, and it was so easy to try things on comfortably. Another smooth and satisfying shopping trip today!

10/30/2024- Four stars for the frequent emails with store sales going on.. Yes, I did agree to sign up when I purchased a few items from the store in Emeryville, Ca. I loved the mock turtle neck so much, I went online to order two more- ofc different colors. Placed an order and received it today by Fed Ex.. The emails that were sent had this stores address.. so kudos for getting me to shop! 5 stars if they would open one up here in my town..

This Uniqlo is the flagship store carrying many items you may not see at their other branches. Men's, women and children's wear. The fall and winter fashion was out already. The down vest is still in vogue. We found a t shirt to gift a friend. You can also print your own t shirt in the store. A few areas to rest in the store.

Busy store and packed to the gills with merchandise. We really loved the NYC and Keith Haring themed t-shirts. Prices weren't outrageous for the quality of the clothing. Staff were helpful. I'd definitely shop here again.

I was in the area and stopped by this store to get some stuff for the kiddos. The store is clean and immaculate. The staff was friendly and helpful. The store was well organized at this location.

Again what do I have to do to get a Uniqlo at the MOA in MN. I absolutely adore Uniqlo. They have the cutest basics at a good price and at a really, really good quality. I absolutely ADORE their round mini shoulder bag and would do anything to not have to pay the shipping every time I buy one (because yes I have multiple lol). So coming here was like top three on my list of things to do while in NYC. I had some self control and only bought a jacket, which is green and plaid on the inside and very cute. I genuinely could have bought the whole store but I practiced budgeting. Great shop. If you want basics and some timeless, simple staple pieces, this is the place!!

What a beautiful store Loved it, it felt little crowded tho. Always end up bumping into people, very hard to avoid . They tried so hard to make it eye catching & beautiful but they messed up the space up by cluttering it ! They have lots of items to showcase , so end up loosing the breathing room. Maybe it's just me, what do I know about designs..! Other's customers maybe feeling different. Maybe it's just feels that way when it gets crowded! Overall it's very neat & clean. If I am not mistaken it's 3 floor , so lots to see. I only seen the main floor tho.

This Uniqlo has been in NYC for quite a time. If I cannot find any Uniqlo location then I would sort to this one. They carry a lot of simple and minimalist clothes for all genders and shapes. They have Heattech technology embedded in some of their clothes that prevent you from the cold and they do work like a miracle! I have a couple that I wear in the winter time when it is brick cold. They have many colors of the same type of clothing and have a lot of Small in stock. They never fail me when I try to look for Small. Their prices are pretty affordable and not on the high end, which attracts a lot of people. I love their T-shirts the most and always stock up when they go on sale. I have a couple of Heattech packs or jackets too but the problem is that they are easily to be wrinkly when you pack them and take it out of the pouch it comes with. There are many lounge, baby, children, and men items besides the women. This store has two levels so it's very big to go around. Magazines of style are out for customers to grab and learn about style. They also have a cool checkout system where you throw all your items in a bin and they automatically count all the items and give you the price you have to pay. Such a cool technology. They carry different size shopping paper bags which you have to pay. There's also an Uniqlo app you can download on your phone to accumulate points. Right by the entrance are flowers and bouquets. Also they have a tailor service where you can hem pants that are too long. Pretty cool service.

one of the BIGGEST Uniqlo stores I have seen. It was so easy to get lost in the 3 floors this place has. So many good deals and hidden gems through out the store. Despite it being packed with many customers, the service was great and quickly helped us move through lines. They have a custom t-shirt and tote bag service as well. I've never seen that at a uniqlo store, so defiantly will be back to check it out.

Uniqlo is one of my favorite stores! I love them for helping me build the basics of my wardrobe. I have gone to other Uniqlos around where I live but this one in NYC is the biggest one that I have been to. The amount of clothes that I bought at this location.. so many options! They did a great job organizing the store and keeping it clean. Some things that they had at this Uniqlo that I have not seen at other Uniqlos is they had a system where you drop your clothes into a basket, and it automatically calculates all the items that you are going to buy and the cost without have to scan them individually! Super cool and saves a lot of time. Another thing is that other than clothes they had plants for sale at the front. The reason that I could not give it 5 stars is because the line for the changing room was so long. My guess was about an hour wait. Not worth it at all to wait in line for so I was not able to try on any of the clothes that I bought. When I got home there were some things that I would have not bought it I had the chance to try them on in store. On top of that we visited during the summer, and it must have been 100 degrees inside. It seemed that no A/C was running at all. The basement was absolutely, unbearably hot.

Great prices and great selection. Something here for everyone it seems. Helpful staff.

Think five times before ordering on Uniqlo online. You cannot bring items from your online order to a store to return, as one would think Uniqlo is also 'with the times' i.e. norm for EComm Customer experience, where an online order can be brought in-store to return aka Zara, Amazon, Madewell, CB2, H&M (the list goes on). As a Manhattanite, it's normal way of doing life and retail, especially in this city. And it gets better, the online return process is so unintuitive and complex that there's an extensive video/documentation posted of how to do it, see here (so you know what you're in for, should you want to return an online order).... https://faq-us.uniqlo.com/articles/en_US/FAQ/How-do-I-return-my-online-order. And of course, this complexity being a barrier of entry, and a way to for Uniqlo to keep the potential return $'s by this dark pattern i.e. making returns complex so people probably don't bother going through with it.. Note: it's even called a 'return application', and involves a mandatory printout that has to be enclosed. Hmm, very strange in this digital and paperless age, and who coined the term "return application" when trying to return two pairs of Heattech socks and leggings? I will take my business elsewhere, and will not be shopping at Uniqlo anymore, for the lack of transparency, a basic/core value of making customer experience easy, and for not being green (a forced/required step of a paper printout of the 'return application'). Purchases and returns are the every day basics of a retail business. I cannot imagine if a Customer had a more complex issue to resolve with Uniqlo, what would that look/experience be like? Yikes.

Uniqlo in SOHO has the unique distinction of being the pick up place for certain online Uniqlo orders. Their policy used to designate one store for pick up rather than the store closest to your residence. I've been in this store for pick up and enjoyed my experience so much I periodically shop here when I'm in SOHO. As of May 2020 they offer in store pick up at more New York City locations. The ordering and pick up instructions are on their website. If you have been to a Uniqlo Store you are familiar with the styles and quality. I'm very selective about my purchases. I like the tops for both summer and winter. I tried their tights and leggings too. They have a lot of limited edition collaborations. Their merchandise offerings continue to change so you're never bored. Uniqlo is well known for their top notch customer service. I'm always happy when I shop this store even if I don't buy anything. I'm glad this location survived the Covid economic downfall.

Basically buy almost everything here--well made, classic or funky or designer (many excellent designer create Uniqlo only fashion, Marimekko, etc.

This is my favorite Uniqlo location in NYC. I've found lots of my favorite clothing pieces here. There are also staff on each floor happy to assist you with your shopping experience. There are some parts of the store where it is a little hard to walk, but that's because they have so much selection to put on display. The fitting room lines do get a little long though, but it is, often times, 10 minutes max. For such a big store, the store stays very clean and organized.

Uniqlo used to be a great place to shop, but they have used the pandemic to cheap out on customer service. Now they want you to return stuff you order online to the warehouse instead of just allowing you to exchange or return in the store. They don't even provide a return sticker so it is very inconvenient to return online. So, after standing outside in the cold, waiting in line to get in, I got on another long line to return the items I purchased online, only to be turned away because they didn't have my size for an item I wanted to exchange. This will make me think twice before buying anything online. And now that they have made it difficult to get into a store also, I guess I just won't shop there anymore. Very bad customer service.

Everytime I go in this store I get sick and dizzy feeling. I have no idea why but its happened multiple times. Anyone else experience this?

This is probably the best Uniqlo in NYC. I've been to the flagship store however this particular location somehow always has the limited/special collections in stock. I particularly went to check out the Marni collab and was able to get exactly what I went in for as well as a few basics such as solid turtlenecks, mocknecks etc. they're clothing is affordable, wash well and the color palette is perfect to create a capsule wardrobe. Extra points for easy to access dressing rooms and self checkout.

This Uniqlo location in SoHo on Broadway is one that I visit very often. It's a three-level store with the women's section at the top, men's at the bottom, and a mix of both on the ground level. There's a free phone charging station to charge your phone while shopping. This time, I finally decided to splurge on a winter coat only to find that not much splurging was needed. I purchased a Seamless Down Coat for $79 (normally $159). Maybe it was good timing to buy these in late January? Anyhow, the coat fit me perfectly and covered down to almost my knees. It's water-repellent, wind proof, and has a removable hood. No scarf needed. Very convenient. So far, it kept me warm in 30 degree temperatures. Overall, Uniqlo has some really nice options for almost any type of weather. High quality clothing at fairly low prices. For me, I find a consistently perfect fit almost every time. I love the clothes here. Also, this location has good customer service in my experience.

I spend all my money here, thanks a lot!! With 3 stories, it's not as big as the Times Square location, but I find better items here due to their larger sale sections. They only had one fitting room open when I visited, with a limit of 5 items per person. Other UNIQLO locations just don't compare to U. Their return policy can be strict (return item-store purchased items only to original store you purchased from), but exchanges can be at different stores. Online orders can be return/exchanged at any location. Bring your physical or digital receipt. Great winter sale items made during July.

All the Uniqlo in NYC are mad busy so is you want a regular busy with great staff, custom t shirt area and closer to SOHO (oh yeah, this the one) I'm always in and out of the door with everything I need. Also has a self check out and flower design station. I recommend you ask for Richard G. He is the best! He assists me so quickly and he's knowledgeable about his store.

My absolute favorite Uniqlo location and one of my favorite stores in general! Perfect for casual and business clothing! Make sure to check the sizes in person, their clothes tend to run big. You might usually be a medium in shirts but an extra small in their shirts! Amazing quality at amazing prices!

Experience: Came here looking for a winter coat for my mom. The Uniqlo seamless down parka is perfect for her because she loves big hoods and zippered pockets! There were quite a few workers around offering to help people. They were easy to spot with headphones on. The store was very clean and neat and carried a lot more merch options than i'm used to at the Skyview Mall location. There is a huge display surrounded by glass in the center right when you come in for you to see all of the in-season styles. Heattech options as well as a few types of winter coats were on sale. A great time to stock up on that since its starting to get really really cold out! Great comfortable and soft basic pieces here at Uniqlo for mixing and matching every outfit. Recommend it?: Yes!

This is how Uniqlo makes sure you do not purchase with them anymore: A new law says that you make a return only at the store you made the purchase!! Mmmm for me it says it all about Uniqlo's Intention to make our lives harder. Uniqlo - You lost me right there!!!

Cool store with large selection of all types of clothing. The quality is decent but tends to be a little lighter in terms of warmth. Unisex type clothes and you'll end up finding something you like here for sure.

Huge Uniqlo with similar items on multiple levels so if you're hunting, it might be worth it to scour the whole store. I was looking at the down jackets that they have available. They have things separated by men's, women's, and kids for the most part but some of the sections blend. There were multiple areas that had women's down jackets alone. There were some scattered throughout the first floor, a special room that the colorfully pattered Marimekko collab down jackets, the landing on the stairs had some jackets that featured their Heattech material, and upstairs had the lightweight jackets that you could roll up into a pouch. I actually wound up getting a down vest...from the kids section! I'm a XS/S in women's and the ages 9-10 kids size fit me well. It was also about $20 cheaper than the adult vests although they can't roll up and are polyester filled versus being bird filled.

Their return policy states items must be returned to the store at which they were purchased which is a an inconvenience to the customer. Maybe the policy is in place to alleviate an inventory management or loss prevention issue, but they may want to reconsider not down streaming their operational problems to the customer. It's a hassle for the shopper.

My friend and I stop by Uniqlo Soho because she wants to buy a t-shirt. She likes the loose one do we go to men section and she buy fews of them. Line is long and I don't know why people don't fo social distancing anymore. The staff is very few and when I ask the person just say what ever they have it on the shelf like they are too lazy to go check the stock.

I could spend hours here. Because this store is huge. There are 3 levels and even a Starbucks in it. Almost any clothing piece you can think of, they have a basic version of it here. And it's good quality basics, especially for the price. The prices here are reasonable and not too expensive. The items on sale are basically a steal. There are so many options for women and men, including tops, bottoms, business casual wear, undergarments, athletic wear, lounge items, and a lot of heat tech wear. Heat Tech is supposed to keep you warm if you wear it as a layer under your clothes. The store is huge and awesome so definitely stop by.

It is hard to find an affordable and high quality clothing store in the middle of Manhattan, so I was pretty excited to learn that there's a Uniqlo store located in Soho. This is a pretty big Uniqlo location with three different levels (basement level for men's collection, first level for women's collection, and second level for children's collection). I was able to find a patterned dress shirt with good style & reasonable price ($15). The staff was very nice and waiting line was surprisingly short. This is a great place for travelers who pack light and need to do some last-minute shopping spree on casual and work wear.

Uniqlo have the most ridiculous return policy; if you are not 1000% sure the item you buying (size, color or whatever reason), DO NOT BUY IT!!!!

We love coming to this uniqlo. We bought many cloths from here. Prices here are reasonable and staff are helpful as well. Most of the time we order online and choose to pick up at this location. Picking up is a breeze because you go to the very right of the checkout counter and usually it is empty there. The staff will take your order number and check your ID. They will find your item in the back and give it to you right away. This beats waiting in line for checkout because lines here can be crazy long with lots of tourists. Last time I when we were looking at a particular item in store, the price online was cheaper than the store listed price. We asked a staff if they can honor their online price and right away they said no problem and did it for us. This is great customer service and I was quite surprised. Anyways we will continue to order clothes online and pick it up at this location.

First location ever in NYC! Elevators used to be in the middle, but they have moved it to the back of the store. Staff are pretty helpful, and most items are in stock. Best come here on a weekday before 5pm. Weekends are really busy and you will be elbowing the person next to you. They have sales on a regular basis, and the fit for clothing is more for the slimmer build. They have some extra large sizes though.

I went to this UNIQLO location today to buy a zip up lightweight hoodie that would be good for summer. I already knew that this location had my size and the color that I wanted so it was really easy for me to just grab the hoodies (I got two, one in blue and one in grey). After grabbing the hoodies I proceeded to go downstairs to get a pair of underwear (i got two). Before going into the store there was a crowd of about ten to fifteen people waiting outside which was something that I didn't expect because: 1) it was a Tuesday at 11 AM 2) weren't these people supposed to be at "work"??? Overall it was a very good experience and the only drawback is that I wish that the store opened earlier than 11 AM :-(

Came here for an online pick up and man I wished they hung the online pick up sign above the area inside on the counter below it...nonetheless employees were helpful and friendly when I was trying to find stuff. Don't really like the fitting rooms though. Curtains feel a bit unsecure especially when people walk by quickly...

i've been frequenting uniqlo for the past 4 years, and even with two other stores in NY now, the Prince street store is my favorite (to be honest a little bias is at play here). Four years later and uni is still satisfying me with their affordable prices, great selection, and fantastic essentials and basics. only thing that got to me a bit was the increase in pricing on their items around 2010 and since, but it wasn't major, and it was more or less a tradeoff for better quality garments. simplicity is key to any good outfit, and uniqlo is definitely where you want to go for this.

employees are so nice and helpful, cashier checked me out and helped with my purchase and another employee tried to help me find something but the SECURITY guard was so weird? i was looking for activewear clothing and i had grabbed a bag from the second floor and was told they might have more active wear down at the bottom. while walking heard the guy on the walkie next to us reporting about stealing turned to look and was being watched and followed as he ran to the door we turned around to approach a manager and heard him say "they're turning around now" so obviously it was targeted at us. very uncomfortable feeling i was not alone either i was shopping with my mom. don't think i would ever come back after that experience. still purchased what i needed to but left feeling uneasy.

Their store is large and clean but was not satisfied with their customer service. Asked for help and most of the staff just point in the general direction without actually showing you. Their fitting rooms are closed with COVID which is understandable and was told they would measure body measurements at the cashier if you buy products. After waiting in long line told this was not the case. They offer free tailoring which was nice. The bag they give you is extremely flimsy and ripped within a few blocks.

We wanted to visit UNIQLO and took the subway a few stops to SoHo as we had a few hours before dinner. It was our first visit to check out this brand and I was left a bit disappointed. There were the warm and furry jackets that would be great for Canadian winters but we didn't want to fill our suitcase as we still have vacation days left. Also the US price was the same as the online Canadian price so it was more expensive. We checked out the other floors and the heattech collection seemed great to layer under clothes for those cold winter days. I thought about purchasing a top and bottoms but I decided I could also order them online. I looked around for work clothes but I didn't find anything suitable or for a good price. We visited another UNIQLO store a few days later which seemed to have more products.

This Uniqlo is great! And huge! There's three floors with a giant staircase leading to each. Womens clothes on the second floor, both men's and women's on the first floor, and mens in the basement. There's cashiers and fitting rooms on each floor, so if you see the main floor full, check the others. The staff was so helpful and pleasant. I asked about an item I saw online and someone happily got it from the back for me since they didn't have any on the floor. Another saw that I was wearing a Uniqlo top and she said "Aww you're rocking our drape blouse!" Someone else held out a shopping bag for me when he saw I was carrying my items in my hands. Everyone was happy to be there and happy to help anyway they could. It was really a great shopping experience. My only critique is that the fitting room lines can get a bit long, so for such a big store maybe they should have thought about more fitting rooms.

Shopping at this location is reminiscent of a bartender who looks everywhere but the person in front of them waiting to order, there is zero sense of motivation or acknowledgement of the 50 person line. Short staffed around the holidays for sure. I even witnessed a cashier telling someone the line downstairs was shorter knowing it wasn't and shortly after mumbled "should I get her and let her skip the line...she's going to be mad at me". Minus the costumer service which leaves a lot to be desired, I will say the clothes are nicely laid out and not messy at all and prices alone are reasonable and perfect for basics and heat tech attire.

The store is huge and was definitely busy on the Thursday afternoon I visited. Some of the aisles were pretty tight trying to maneuver through. There were tons of options on various coats, knits, jackets, etc to choose from. Unfortunately I didn't find a coat that fit me how I wanted to I just browsed the store. I was also visiting from Texas and was dreading having to lug around a coat in transit back to the airport as I was in town for a wedding. I will definitely come back when in NYC to shop when I am not pressed for time.

Uniqlo brands this store as a global flagship, so it ought to be better than their 34th Street store (which they only call a mega store) right? Wrong. Based on reading the positive reviews from the past, it seems that the store simply is not what it used to be before the remodel. Go to the 5th Avenue store to see what a real flagship should look like. The floor space and variety of products cannot compare to the 5th Avenue location; it is more similar to the 34th Street location. But the most glaring omission is the lack of bathrooms. I have never seen a clothing store of this size, let alone a "flagship" store, that doesn't have a bathroom. I asked a staff member and they suggested I use the bathroom in the Starbucks next door! (They gave no implication that the lack of bathrooms is temporary, such as "our bathrooms are currently under maintenance.") I guess on Yelp's gender-neutral bathroom survey question I have to answer no... because there aren't any bathrooms in the first place! The reason my rating is not lower is that it is still Uniqlo, with the quality that comes with it, and if you walk in without any expectation then it is still a nice store, apart from the bathroom issue.

This location is really busy and crowded they have three very large floors. First floor offers women's clothing and men's clothing. Lower level they offer men's clothing. Second floor offers women's and children's clothing. If you need a restroom while shopping there are none. They do offer some really interesting types of clothing. I really only like getting their heat gear tops and bottoms for the winter. They offer decent basics like tee shirts, stretch jeans, packable down vest and coats plus more. I really just hate waiting on long lines to try on clothes. On the other hand you can get some great deals which makes the whole shopping experience worth while.

Store is well organized and they have some very nice items. The changing rooms were not crowded and I was able to pick up a few items I really loved. If you are looking for bargains probably not the store but, they have "sale items."

Best Uniqlo location in the world, maybe perhaps it's the flagship store or because of the fact that they hold the only public restroom on Broadway from spring up until Huston? Either way you will be able to find what you need at this location.

Worst retail experience EVER! But I guess, why did i expect less! I picked up a bra from an area with a sign, per attachment, saying 9.99. I looked at a variety to see if there were differences...they were all same strapless bra with same labels so I took one to the counter and was told they were 19.99. I had taken a pic to prove my case. I showed the pic to salesperson, who showed his manager (Bryant), who said it was mislabeled and it was too bad. WHAT?? I worked retail before and if something is misplaced or labeled, the company has to honor it out of courtesy and what is right...not here. They be like IDNC! Will never be back. BTW, large Irish-Latina married to an Indian so HUGE families and friends whom will also never go.

Did you know that this Uniqlo is the only one in the States?[1] For those unfamiliar with Uniqlo, it's basically H&M on crack, with three floors of reasonably priced clothing, and way more attractive models on the walls. And cute staff. (I've been to the Shanghai store, and the trend holds.) When I stopped by to pick up pants for my boss, all the employees were helpful. A cheery floor manager examined the photo she e-mailed me, finding the exact style pants she wanted straightaway (after I'd been wandering for about ten minutes). While waiting to have the pants altered (alterations are FREE), another directed me to menswear. Finally, when they got annoyed at having me mill around (kidding), another staffer suggested I check the status of the hemming - then went and asked on my behalf, saving me an hour. With my newfound time, I filled out a few customer appreciation cards, and went on my way. [1] As of press time. A new location is opening on 5th Avenue. [2] Reminds me of GAP, strangely. Not sure why.

I am super addicted to this store! Has all the every day basics you need (for work or daily wear) plus great sales! Employees are very nice and friendly and my favorite part is that it is organized and clean considering it is probably one of the busier stores. This isn't the biggest Uniqlo in NYC, but I could always find what I need here and never feel bummed if I can't find my size that I want. Lines are not bad, moves pretty fast. The longer lines that I've are mostly in their store on 5th ave.

Great place to come for clothing! Great variety of styles. Especially they have clothing with theme from Star Wars Their HeatTech are great. They work very well in the winter for protection against the cold. Greatly recommended!