UNIQLO Store Sunshine 60dori

AVOID THIS UNIQLO!!! Giving 1 star cause it’s the lowest I can give. I’ve been shopping at UNIQLO around the world for more than a decade and this is the worst experience I ever had. Waited at least 10 minutes in the tax free line, and I was not greeted by the cashier. He then passed on his work midway to his colleague and she helped me for the rest of the payment procedure. However when I leave the building the safety alarm rang and I was refrained from leaving. Without a clue one of the staffs at the entrance who does not speak english start pulling all my items from the bag, counting then scanning it without trying to explain the situation. It was like I attempted to steal something. It was when she nearly finish counting and scanning and double checking all items when I finally had to ask her if she can explain the situation to me when a staff who speaks english finally came. Turns out both of your staffs at the cashier did not double check the items. The number of items is correct, but one of the items was mis-scanned (a pair of socks was replaced by a heattech that I didn’t even purchase). Took me at least 20 minutes to go through the whole ‘proofing I’m not a thief’ procedure, the refund procedure, then the tax free procedure again. Only your english speaking staff was apologetic, but the same male staff at the cashier and the other lady staff didn’t even appeared to be sorry. This is a very disappointing experience in Uniqlo. If you are using the new-built auto scanning machine I would expect your hired staffs to double check with hand. Besides, the english-speaking staff who was not involved in the whole procedure was the only one apologising for the mistakes she didn’t even make. Didn’t expect an international business to push their english-speaking staff in the frontline in such dirty manner. Overall just a super disappointing experience.

Female staff was able to understand n speak in English. Was able to locate where top at. One of the best place to get stuff since we stay in prince hotel nearby One whole building is theirs uniqlo

Shopping at Uniqlo JP has always been a highlight. Not only is it slightly cheaper, there are exclusive wears, their collab comes a few weeks earlier. It's kind of like early access and you get to proudly wear it back home for a few weeks before the rest gets it. Standing at six storeys high, this outlet at Ike Sunshine 60 has a size and selection comparable to other flagship stores. I bought a very lovely hybrid down coat during winter 2023 at Ginza and the visit this time was to look for some summer clothing, cargo pants and the Final Fantasy collab UTs I was anxious for nothing, because there is hardly anyone grabbing the tees off the shelves on day one, a stark contrast to an earlier collab back home in July 2022. Perhaps it's because it's Monday. It helps to narrow down and have a list of planned purchase and their corresponding prices. You can check their website. The staff is more than willing to assist you to the location of the items.

Hello. Good Uniqlo store on many floors.

Watch out this store. Waste our time. We had a big amount 40+ items and then they took them all to scan and we paid. At the security they stop us because the beeping. Turns out 8! Items not paid and made us wait for 15 min while they make sure we are not thieves by checking their cctv. Total 30 min wasted because the staff screwed up but they act like you’re criminals. No explanation what happened. We told them. Refund the whole thing. And rescan all of it. Which would take minutes but they wanted to see exactly which items not paid for and also check the security tapes that we tried to steal them. Honestly wished we could just scan ourselves. Worst is no apology. Dishonorable staff

The staff was very kind and helpful and spoke good english. The store has a good size and had everything we were looking for and more :)

My gf came here to buy some sale items before our trip back to Canadá and had to get some of her items tailored. The service team went above and beyond to ensure she understood all the steps and even got her to test the measurements multiple times. Big store lots of selection and great service

This Uniqlo branch is one of the biggest ones. A large selection of clothes to choose from, and quiet popular. If you’re not familiar with Uniqlo, there sizes are similar to H&M.