Unique Seafood PJ23

I’ve visited Unique Seafood PJ23 twice now, and each time the experience was memorable. We tried a range of seafood—crabs, various fishes, abalone—and every dish impressed with its freshness and authentic flavors. The food consistently tasted great. Plus, the service was prompt, the seating comfortable, and dessert was a pleasant, refreshing touch. The only slight inconvenience? It’s not the most accessible spot without a car or a Grab ride.

Despite the name, there’s not much that feels truly unique about Unique Seafood — except for the display of live seafood in clean tanks. The cooking is average, with a light style more suited for large group gatherings than for those craving flavourful seafood. The steamed prawns were fresh (as expected) but overcooked. I liked the BBQ snapper, but it had almost no flavour unless dipped in the sauce — possibly due to poor tank feed. The fresh fruit platter was the only highlight for me.

Dined last evening with friends. They had reserved a room for our group (9). We were treated like royalty from the moment we arrived with valet parking until we closed the place down....thank all of you for your kind service and excellent food. I hope to be able to return in the future!

The food we’re at average. We ordered the steam grouper it was overdone I think or they cooked the first time was not cooked well and the recooked / steamed caused the flesh a bit hard . The yam basket was not as I expected ad the basket was not crispy but thick . Seafood fried rice was good. We ended our dinner with honey dew dessert , for me a little bit sweet . Overall all food were average as I have had better than this

We ordered set C from seafood set. We sat in the room and exclusively served by Gyias. He was from foreign land working in Unique Seafood for 9 years almost a decade! Superb service by him. He helped us in everything even cutting our birthday cake professionally. The cake is two layer and he cut and served one layer and it was perfect for our fulll tummy. However we had a deep fried mushroom dish which wAs inedibly salty. All of us unable to continue taking it and we mention to Mr San, the captain in charge of serving our room. His first response defensive one. After our persistency he brought a few pieces to let his chef try. He came back saying it’s normal taste and continue in his defense unwilling to give us a resolution despite us saying we unable to continue eating the dish. Seeing how firm he stood, we said it’s okay. Just take the dish away. We didn’t continue eating the plate of deep fried mushroom. Looking at the price of Set C, replacing the plate of mushroom is nothing in comparison yet it was not done and such a great unpleasant dining experience for us. Overall, we are so satisfied with the service and the first lobster sashimi dish. The staff need more training. (Particularly the captain and chef).

Overall experience: Unique Seafood PJ23 is a popular spot for company gatherings, especially for pre- and post-Chinese New Year celebrations. The spacious setting and lively atmosphere make it great for group dining. Food: The food was fresh, well-prepared, and packed with flavor. The portions were generous, and the seasoning was just right, making every dish enjoyable. Service: The staff was efficient, ensuring a smooth dining experience even with a full house. They were quick to serve when you manage to catch them. Cost: The set menu offers big portions at a reasonable price compared to the market, making it a great choice for corporate events and celebrations.

I ordered food for 12 people, prawns, a vegetable dish, and vegetarian fried rice and was charged RM 299. While I understand that prawns are expensive, the portion sizes were shocking. The rice wasn’t even enough to feed six average eaters. The overall portions simply didn’t match the number of people it was meant to serve! it was utterly ridiculous. I tried messaging the restaurant, but got no response, so I called instead. When I finally got through, all they could say was, “Sorry, our portions are small, we don’t have 12 pax portions.” If that’s the case, why didn’t anyone mention this when I repeatedly asked if the order would be enough for 12 people? Their response was our bowls are small i don't know what bowl you are using! Like the audacity i tell you! They eventually transferred me to William, who is apparently the manager and in the middle of the conversation, he hung up on me. That was incredibly disappointing, especially given that I’ve been to the restaurant many times and know the usual standards and portions. I had to order on grab 10 pax of fried rice to be delivered because my guest didn’t have enough food! I’m now waiting for them to “investigate” and get back to me. Let’s see what happens. but so far, this has been a frustrating and unacceptable experience. Update: Mr.William called back and apologised and accepted that the message should have been communicated accordingly and offered to send out another portion of fried rice. I accepted and agreed. I appreciate that you got back and acted on goodwill. Thank you.

Unique Seafood – Fresh as Always, But Attention to Detail Matters We’ve been patronizing Unique Seafood for years for annual dinners and special occasions. While it’s on the pricier side, the live seafood selection and quality have always been a highlight. 🦀 Seafood & Freshness: ✔ The live seafood options never disappoint. ✔ Ordered snow crab but received Indonesian crab instead—an unexpected change. 📌 Service & Order Accuracy: ❌ This time, our order was handled by a different person—we usually order from a male captain, but since this lady assisted with our room booking, my colleague felt it was best to continue with her. ❌ However, some details were missed—our order wasn’t reconfirmed, leading to the wrong crab being served. ❌ Steamed nian gao was expected, but fried nian gao was served, with conflicting explanations about the menu rotation. ❌ To be fair, she did apologize for the mix-up. 💡 Flexibility & Customer Service: ✔ A big plus—they kindly allowed us to use our booked private room at 4 PM for a company presentation before dinner, despite the restaurant’s evening opening time at 5:30 PM. This flexibility is much appreciated, even with the extra fee. 💡 Overall Experience: ✔ Food quality remains solid, and the restaurant itself maintains its high standard. ✔ Perhaps a bit more attentiveness when taking orders would enhance the experience, especially for repeat customers with specific expectations. ✔ The willingness to accommodate requests like early room access shows great customer service.